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Customer Service Data Entry

Location:
Mesa, AZ
Posted:
September 18, 2023

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Resume:

Jamie Lee Stellwagen Phone: 480-***-****

***** *. ******* **. ****, Arizona 85207 Email: adzsla@r.postjobfree.com

Professional Profile

Skilled and dependable manager with over 29 years management experience in Grocery Retail.

Data entry experience for payroll and scheduling, controlling labor and overhead.

Basic computer skills in Windows, Office, spreadsheets, cash register systems.

Dedicated and eager for advancement and learning.

Dependable, quick, well organized with critical, yet creative thinking.

Strong customer service and employee communication skills with a positive attitude.

Effectively manage multiple projects simultaneously.

Skilled at motivating and delegating employees to give great customer service, have fresh and appealing displays in their departments and maintain inventory levels to be profitable.

Responsible and committed in following through on assignments and tasks. Alert and able to maintain stability in uncertain intense environments.

Career Summary

Organization: Safeway Stores, Inc. Phoenix, AZ

Position: 3rd Person Manager

Duration: April 1987 – November 2016

Description: Rapidly advanced after first 2 months on the job from a Courtesy Clerk to Liquor

Manager/receiver after 10 years went into store management.

Roles &

Responsibilities: 3rd person manager: Plan, organize, and control store operations.

Responsible for opening and closing store when scheduled. Review time and

Attendance for all employees. Mentor employees on their job functions to help them be

Successful in their positions. Make effective and objective decisions regarding ordering.

Responsible for grocery inventories and on hand inventory. Research paperwork for

proper Billing. Maximize sales potential through effective planning and projecting

of store merchandise utilizing the proper procedures. Supervise all frontend employees,

Departments and courtesy clerks. Observe and enforce all the companies rules and

and policies, ensuring all employees adhere to the company’s procedures. Handle

customer special requests and complaints. Providing excellent customer Service to

the customers and team members. Work with computers, scanners, adding machines

cash registers. Prepared stores for grand opening and closing. Worked on the

companies reset crew to remodel stores thru-out Arizona.

Organization: Mondelez International, Phoenix, AZ

Position: Merchandiser

Duration: January 2017- October 2017

Description: Worked at various retail grocery stores to merchandise Nabisco cookies and crackers.

Organization: Walgreens, Phoenix, AZ

Position: Shift lead

Duration: October 2017- May 2018

Description: Manage store operations open and closing store. Counting tills making deposits, cashier,

Customer service, stocked, unloaded truck, maintain sections inventory. Reset shelves

to current plan o gram.

Organization: Fry’s Food and Drug Phoenix, AZ

Position: G.M. Manager

Duration: May 2018- Present

Description: Manage the general merchandise department consists of all nonfood items, kitchen

Items, candy, and seasonal items. Order, stock, and maintain shelf compliance. Manage

Employees in the department to do their job functions such as stocking, customer

Service. Complying with the companies policies and procedures.

Educational Qualifications

Degree/ Diploma

Institute/University

Year

GPA

High School Diploma

Holbrook High School

1986

4.0 average

Word-Processing Specialist

Academy of Business

College Phoenix, Arizona

1990

4.0 average

References

Dennis Bell /Store Manager 480-***-****

Matt Sexton /Assistant Manager 480-***-****

JoAnn Strathman / Customer Service Manager 480-***-****

Kathy Stout / Retired Friend 480-***-****

Doris Gerwitz /Merchandiser 928-***-****



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