Mary Ellyn Caasi

Inerangan Alaminos Pangasinan, Philippines

Mobile No.: 094********

Email: mecaasi@yahoo,com

Personal Summary

A well organized, self-motivated and optimistic individual with excellent communication skills who’s able to work as a leader or team member. I have a great knowledge in Cruise ship security operations such as securing all patrol access points, vessel safety equipment, guests' quarters and captain's areas. I am a hardworking, trustworthy person and can handle stress effectively. I’m willing to share my knowledge and experience as well and eager to learn more for the betterment of my career and to company I am working with.

EMPLOYMENTHISTORY: (2006 to 2023)

ROYAL CARIBBEAN CRUISES

Deputy Chief Security Officer (2015 to Feb 2023)

Control and supervise all points of entry to the cruise ship - gangways and tender docking stations.

Supervising and on-the-job training of all subordinate security staff aboard the vessel

Enforces Captain's standing orders and company's rules and regulations aboard the ship - crew member’s curfew (if applicable), dress code, proper behavior etc.

Performs security and safety inspections of the ship on a regular basis in order to ensure that appropriate security measures are maintained, and all safety equipment is in proper working condition.

Coordinates the ship security measures with the local port security personnel at the various ports of call.

Conducts and supervises random and scheduled searches of crew cabins and around the ship as directed by the Chief Security Officer and the Staff Captain

Responsible for authorization and issuing of visitors’ passes and ensuring that all visitors have left the vessel on time.

Performs security-related briefings and training of all newly joined crew and staff members.

Schedules regular meetings with the heads of the various shipboard departments to discuss security related issues.

Makes sure that all applied security measures and precautions do not interfere with the normal operation of the vessel and cause minimum discomfort to guests.

Guest Security Supervisor (2013 to 2015)

Patrol public spaces, observe and provide assistance and guidance to guests, quickly defuse issues and conflicts involving guests, or guests and crew, maintain a high level of visibility and provide the required presence to deter and prevent escalation of incidents.

Carry out duties in a manner that provides reassurance and creates a “secure atmosphere” for guests. Enforce the Guest Conduct Policy and actively assist ship’s management in conflict resolution

Respond and preserve evidence at an incident “scene,” interview and prepare reports for incidents.

Assist in crowd management, as needed, as well as train relevant departments in security techniques, crowd management and conflict resolution.

Security Supervisor (2010 to 2013)

Supervising the implementation of the Ship Security Plan

Ensuring that adequate training has been provided to shipboard personnel, as appropriate

Ensuring that on board security drills and exercises are conducted as per plan

Ensuring that security equipment is properly operated, tested, calibrated and maintained

Security Guard (2006 to 2010)

Undertaking regular security inspections of the ship; ensure that appropriate measures are taken

Coordinating the security aspects of passengers and/or the handling of cargo and ship's stores

Enhancing security awareness and vigilance on board

Reporting all security incidents

TRAINING EXPERIENCES:

CVSSA 11-01 Crime Prevention, Detection, Evidence Preservation, and Reporting

Train the Trainer

Crowd Management Training (CMAT)

Crisis Management and Human Behavior (CMHB)

Designated Security Duties

Conflict Management

Narcotics/Explosive Detector (EDE2)

KEYS SKILLS AND COMPETENCIES:

Advanced level training in all aspects of security

Very good verbal and written command of the English language

Conflict resolution, coaching, decision making and team building skills.

Ability to work in multicultural environment.

PERSONALBACKGROUND:

Graduate: Bachelor of Science in Criminology (2000)

Date of Birth: September 24, 1974

Age: 48 Y/O

Citizenship: Filipino

Reference Contact: Heather Beasly – Staff Captain (001 954-***-**** ext. 8801) Brilliance of the Seas (RCCL)

Andro Dyos – HR Manager (001 954-***-**** ext. 8924) Brilliance of the Seas (RCCL)

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