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Team Member Customer Service

Location:
San Antonio, TX
Salary:
$18 per hour
Posted:
September 18, 2023

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Resume:

ERNEST CASTANEDA III

**** **** ****, *** *******, Texas 78232 Cell: 210-***-****

adzsj1@r.postjobfree.com

QUALIFICATION SUMMARY:

Served in the United States Army from 2015 to 2018 and am currently serving in the United States Army National Guard. Throughout my military experience I’ve honed skills that include, time management, work priorities, safety and risk management, project analysis, operations, team building, self-development, physical fitness, adherence to policy and procedures, uniforms and courtesy, chain of command, and the accomplishment of all missions.

CORE COMPETENCIES

Customer Service

Decision Making

Organization and Operation Planning

Equal Opportunity and Diversity Leader

Intermediate in Microsoft Office (Excel, Word, PowerPoint, Excel, Outlook)

Safety and Risk Management

EXPERIENCE:

San Antonio College, San Antonio, Texas

1819 N. Main Ave. San Antonio, TX Jan 2021 – Aug 2021

Supervisor: Frank L. Poyner, 210-***-****, email: adzsj1@r.postjobfree.com

Completed the San Antonio College Fire Fighter I, Fire Fighter II, Hazardous Material Awareness, and Hazardous Material Operations course on 14 May 2021. Worked and trained with over 45 classmates through classroom and practical instruction in order to understand and execute the duties of a beginner Firefighter. Worked in large and small Firefighting shifts that simulated real world stations in order to experience actual and real time Firefighting duties.

Volunteered at the Emergency Service District # 8 Fire station in Helotes, Texas in order to develop, increase and establish working knowledge of daily fire station operations. Was attending the Emergency Medical Training Course (Basic) in order to continue with the required or additional training needed in order to demonstrate key skills and knowledge of information related to Firefighter duties and responsibilities.

EXPERIENCE:

United States Army

Fort Wainwright, TC, AK Aug 2015 – Dec 2018

Supervisor: Neal, Carson, (SSG) 512-***-****, email: adzsj1@r.postjobfree.com per wk: 60+ hr

Served as an Infantryman at Fort Wainwright, Alaska for over 3 years and 2 months under active duty conditions. Trained and hones various skills required to complete the duties and responsibilities of an Infantryman such as time management, physical fitness training and tests, team development and counseling, operations, safety and risk management, weapons training, weapons range safety and coordination, deployment readiness, administrative, soldier well-being and living accommodations, soldier training and certification and mission analysis.

Completed various training schools such as Basic Military Mountaineering Course, Expert Infantry School, Jungle Warfare School, Swift Water Rescue Course and deployed and trained in the PACIFIC Pathways annual training exercise in order to establish joint training relations with military counterparts.

Currently serving in the United States Army National Guard

Lifetime Fitness

San Antonio, Texas Dec 2018 – Dec 2019

Supervisor: Lori Leslie 210-***-****, email: adzsj1@r.postjobfree.com per wk: 50+hours

Employed as a operations team member, job title responsibilities included maintaining facility cleanliness and ensuring all equipment and machines in facility were operational, member services, making sure all members were satisfied and accommodated to their needs. Transitioned from operations team member to technician were I would fix broken or damaged equipment in the facility and if not repairable would consult my other colleague and have new parts or machines ordered.

Operation Lone Star

Texas, USA. Aug 2021- Present Day

Supervisor: USANG

Activated for South Texas border mission Operation Lone Star, task was to assist DPS and Border Patrol in border security as well as observe and report suspicious activity in our sectors to higher ups and chain of command as well as prevent and mitigate the traffic of illegal substances, weapons and people. Currently apart of Task Force Zulu in Rio Grande City, Texas continuing mission as follows.

EDUCATION:

Associates in General Studies, Northwest Vista College, San Antonio, Texas (Pending)

San Antonio College, Regional Fore Academy 202 - Graduated May 14 2021

San Antonio College, Regional Fire Academy Emergency Medical Training (Attending)



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