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Quality Assurance Customer Service

Location:
Westlake Village, CA, 91361
Posted:
September 18, 2023

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Resume:

Ali Fatollahi

*** ***** ***** **** ******** Village, CA, 91361 805-***-**** adzshf@r.postjobfree.com

PROFESSIONAL PROFILE

Hands on Software Quality Assurance Manager/Engineer, with ability to lead cross-functional teams towards the successful delivery of projects to specific quality standards. My background includes developing, implementing, managing and refining full life cycle testing methodologies, including test planning and test scenario design to minimize risks associated with delivering quality products to the customer with Manual and Automated tests in Cloud and On-Premises environments.

TECHNICAL SKILLS

Bug Tracking Databases Bugzilla, RMTrack, APTest, Mercury Quality Center, Jira

Test-case Management TestDirector, TestLink, TestRails

Scripting/Automation Expect, TCL, Ruby, Python

Automation Tools QTP, Selenium, Watir

Protocols IP, IPv6, DHCP, WEP, WPA2/3, 802.11a/b/g/n/ac/ax, Ethernet, SNMP, Websocket, JSON

Hardware Tools Spirent TestCenter and Smartbits, Cisco Routers and Switches, Smart Power Injectors, Access Points

Software Tools Wireshark, Airmagnet, Ethereal, PRTG, Gambit Mimic, VMWare, Rally, Logstash, Splunk, SFDC, AWS, Jenkins, RESTful API, MibBrowser, Jmeter, WPA-supplicant

Operating Systems Ubuntu, Windows10 and servers 2008-2022, MacOS

Databases Mysql, PostgreSQL

COMPETENCIES

Strong knowledge of QA processes and methodologies.

Excellent verbal and written communication skills.

Excellent interpersonal and customer service skills.

Excellent organizational skills and attention to detail.

Excellent time management skills with a proven ability to meet deadlines.

Advanced experience in API automation testing.

NodeJS and Javascript related to automation testing.

Experience using Postman and REST API.

Excellent problem solving, analytical and technical troubleshooting skills.

Experience with test case and project management tools (e.g. Jira)

Knowledge of professional software engineering practices such as code reviews, testing, version control, and build processes.

Knowledge of development tools such as Git.

Proven experience testing scalable software via automation.

Excellent documentation and knowledge transfer skills.

Familiarity with software development life cycles and agile programming methodologies.

Demonstrated ability to thoroughly articulate software usage, deviations, and workarounds.

Demonstrated ability to write technical documentation in a clear, concise manner.

Ability to bridge the communication gap between technical and non-technical stakeholders.

Experienced functional/integration testing, writing test scenarios, test execution and documentation, writing defects.

Ability to automate tests using Ruby or Python

PROFESSIONAL EXPERIENCE

Engineering Manager – Sr. Staff Engineer - System Automation – Wireless BU

Cambium Networks, Riverbed Tech. – Thousand Oaks, CA (Apr 2017 – Jun 2023).

Create and manage Cloud/On-Prem API-UI Automation testing schedule and work plan

Work with QA team to develop automation scripts for regression test, Functional test, Performance testing, cross browser testing and Stress testing

Provides consultation to projects and application teams regarding automation design, development and execution

Perform functional QA Manual testing per the test documentation (User Stories)

API and UI Test Automation using Ruby(rspec) & Python(pytest)

Provide QA leadership for project team

Key Projects:

Complete API Automation for Cambium cnMaestro On-Prem NMS (DUT: Access Points, Switches)

Alarms/Events/RCA (Root cause analysis) automation for Cambium cnMaestro Cloud NMS

Senior Manager - Software Quality Assurance

Xirrus Inc. – Thousand Oaks, CA (Apr 2007 – Apr 2017)

Managed the SQA NMS groups (Enterprise and Cloud) in S. California, and SQA NMS Automation group in Romania and Armenia.

Lead teams towards the successful execution of projects, maintaining open channels of communication and monitoring performance to establish areas of potential improvement and implement processes for increased efficiency.

Work in close collaboration with software development teams, providing training in quality requirements and ensuring product quality exceeds specifications.

Develop, apply, and maintain quality standards for company software products.

Build, develop and implement software quality methodologies, providing training in their integration and monitoring progress.

Apply agile/scrum methodology to develop and execute software test plans including continuous integration and test-driven development.

Managed the design and development of a wide range of large-scale software test beds.

Key Projects:

Design and maintain Gambit Mimic + APE Test beds for AP Scale testing – NMS Enterprise.

Design and maintain APE agents for load testing in NMS Cloud.

Develop and maintain full Cloud REST API Automation tests.

EDUCATION

Pepperdine University, M.B.A.

University of Southern California, B.S. Computer Science

CVAS, CCNA certification program



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