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Customer Service Office Assistant

Location:
Riverside, CA
Salary:
60,000
Posted:
September 18, 2023

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Resume:

Gianni Sanderson

Administrative Assistant, Profile

adzsg6@r.postjobfree.com • 951-***-****

LinkedIn • Temecula CA, 92591

Highly motivated and accomplished professional with proven expertise in providing high-level administrative support. Instrumental in efficiently performing complex administrative tasks, scheduling meetings, coordinating various calendars, and ordering supplies. Well-versed in managing phone calls as well as maintaining filing systems and contact lists. Excel at answering inquiries, delivering excellent customer service, and independently administering multiple priorities. Adept at developing and deploying robust strategies as well as fostering and maintaining professional relationships at all levels. Articulate communicator; equipped with interpersonal, analytical, organizational, and problem-solving skills.

Areas of Expertise

Administrative Support

Customer Service & Support

Strategic Planning & execution

Process Optimization

Database Management

Appointment Scheduling

Inventory Management

Leadership & Teamwork

Cross-functional Collaboration

Professional Experience

In-Home Support Services, Lake Elsinore, CA 2018 – Present

Job Title

Provide assistance with prosthetics and medications, analyze blood sugar levels, and offer other paramedical and personal care services. Ensure cleanliness, arrange medical appointments, and deliver liquid medications through injections. Change bed linen, prepare meals, and perform laundry/grocery shopping.

Avensole Winery, Murrieta, Ca 2017 – 2018

Chef

Administered stations as well as delegated chefs’ stations setup and breakdowns. Maintained food inventory, optimized costs, and evaluated staff performance. Performed wine tasting, oversaw food profiling, monitored equipment quality, and ordered new equipment as needed. Ensured food quality and adherence to set safety standards. Coordinated with team to assure seamless workflow.

Enhanced revenue and sales by providing excellent services and developing tasty recipes.

Improved client satisfaction and identified and promptly resolved problems.

Family Dental Care, Laguna Hills, CA 2016 – 2017

Certified X-ray Tech/Chairside Assistant/Front Office Assistant

Utilized x-ray equipment to capture radiographic images of patients’ bones/tissues and diagnose illness. Performed multiple administrative tasks, including organizing appointments, maintaining records, and answering phone calls. Delivered high-quality patient care and managed inquiries and payroll. Processed mail, assisted customers, and ordered supplies.

Increased customer retention by offering excellent customer service.

Dear Gianni! Are there any more key achievements to add to this section?

Party In a Box Catering, Irvine, CA 2015 – 2016

Sou Chef Apprentice

Organized multiple large-scale events, including weddings, birthdays, and business parties. Monitored inventory, examined food taste, and oversaw shipping and returns. Leveraged FIFO, unloaded trucks, and purchased items for parties. Prepared budget-modified recipes to fulfill customer needs, and reported lost, stolen, and replaced items.

Maintained strong relationships with clients and increased client base by offering pleasant experiences to clients.

Optimized cost as well as maximized revenue and sales.

Vallee D’brume, Temecula CA 2013 – 2014

Pastry Chef

Prepared ingredients, managed baking, and decorated pastries and desserts. Communicated with clients to discuss details of custom-made pastries for special occasions. Monitored inventory of baking ingredients, controlled budget, and devised recipes. Decorated pastries to assure beautiful and tasteful presentation.

Maximized profit and sales by preparing tasty pastries and fulfilling client needs.

Efficiently baked goods, breads, cakes, and French pastries.

Ponte Winery, Temecula CA 2012 – 2013

Chef

Administered multiple tasks, including lead line/prep cook, banquet apprentice, wine tastings, and food pairing. Developed menus, tracked expenses, and analyzed staff performance. Guaranteed compliance with health and safety standards. Delivered high-quality food in collaboration with staff. Determined and resolved issues to streamline overall operations.

Dear Gianni! Are there any key achievements to add to this section?

Family Dental Care, Laguna Hills, CA 2009 – 2011

Certified X-ray Tech/Chairside Assistant/Front Office Assistant

Maintained records, operated X-ray equipment, and educated patients regarding imaging procedures. Delivered support to dental practitioners in clinical treatments. Executed administrative duties, answered and forwarded telephone calls, and confirmed appointments, while assessing and resolving issues.

Dear Gianni! Are there any key achievements to add to this section?

Additional Experience

Job Title, Crown Point Catering, San Diego, CA

X-ray Tech/Chairside Assistant/Front Office Assistant, Redhawk Family Dentistry, Temecula, CA

Busser/Prep Cook/Food Runner, BJ’s Brewhouse Inc., Temecula, CA

Education

Associate's Degree - Restaurant, Culinary, and Catering Management

Le Cordon Bleu College of Culinary Arts

Professional Development

Food Safety and Sanitation, ServSafe Certification, 2022

Culinary Arts Program, Certified Diploma, Le Cordon Ble

Capistrano-Laguna Beach Regional Occupational Program, Dental Radiographic Safety & Technology

C Safety & Technology Capistrano-Laguna Beach Regional Occupational Program, Diploma of Education, X-ray tech



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