Krystal D. Wirth

720-***-****

adzsfz@r.postjobfree.com

Member Services Coordinator (Laid off administration changes) March 2023-June 2023 Colorado Auto Dealers Association CADA (non-profit) Process and ship form orders daily, create a FedEx label process an invoice in Net Forum. Check-In all incoming mail and packages (USPS, UPS, FedEx. Inventory tracking of all dealership forms and boxes, place a purchase request order. Answer phones and direct to specific staff. Greet all visitors. Administer the Mastery Exam license test to individuals, log into Excel then sign an affidavit when they pass. Process walk-in bonds, fill out a CC auth form and process an invoice. Maintain office, building and kitchen supplies.

Health Care Tech III - Patient Access Representative March 2022-March 2023 University of Colorado Denver l Anschutz Medical Campus Serve as a liaison between patients, providers, and community. Assists patients with scheduling on EPIC and answering patient calls. Accurate data entry and integrity of electronic medical records. Exceptional attention to detail and maintain knowledge and competence with insurance payors.

Compliance Specialist June 2020-February 2022

State of Oregon: Oregon Liquor Control Commission

Process and send out certified mail of all violation notices, final order by default and cancellations based on the Inspector report to all businesses that sold liquor and marijuana. Assisted 5 lawyers on the process of mailing out notices and communicating to the public the laws, rules, policies, and procedures. Kept track of all violations that were due through Excel and Outlook and took appropriate action for a Licensee to be suspended and or have the suspension lifted. Hearings Request Specialist November 2018-June 2020 State of Oregon: Consumer & Business Services - Workers Compensation Board Processed between 25-40 workers compensation requests in the WCB Tracking System and created a hard copy for the Administrative Law Judge to determine eligibility for worker’s compensation. Ensure the information received meets the legal requirements and processing deadlines. Managed a high workload with requests coming from the portal, mail and fax machine. Activities Assistant March 2018-October 2018

Bonaventure at Keizer Station

Organized monthly events with the coordination of hiring entertainment and decorations and kitchen staff. Lead recreational activities such as arts, games, fitness, and happy hour. Created fun flyers in MS Word for events. Transported residents to doctors’ appointments and shopping trips four times a week. Covered the front desk for breaks, sorted mail and answered phones.

Collections Tech June 2017 –December 2017

The American Red Cross

Performed phlebotomy while collecting whole blood donations. Completed the health history exam through checking blood pressure, hemoglobin, pulse. Went over all health exam questions/answers. Accurately registered new donors while obeying the rules and regulations to secure the confidentiality and safety of the product. Records Technician I October 2015 - May 2016

Colorado Department of Public Health and Environment Scan all Air Pollution Control documents correctly into the division's electronic records management system. Correctly coded with the appropriate dates and status. Provide internal and external customer support by responding to CORA requests and using Adobe Pro to redact personal identifiable information. Collected all appropriate documents emission notice, title and other supporting documents.

Administrative Assistant –Temporary 9-month contract January 2015 -October 2015 Colorado Department of Health Care Policy & Financing Assisted the Information Security Unit with the processing of requests for Medicaid system access. I created 3 manuals using MS Word. I added headers and footers, along with print screens and directions. Answered phone, email and service desk issued requests for new system access, changes in access, and password changes. Administrative Assistant –Temporary 9-month contract only January 2014-October 2014 Colorado Department of Revenue Marijuana Enforcement Division Assisted the Information Security Unit with the processing of requests for Medicaid system access. I created 3 manuals using MS Word. I added headers and footers, along with print screens and directions. Answered phone, email and service desk issued requests for new system access, changes in access, and password changes. Customer Support

AC AutoPay October 2012 - August 2014

Filed proof of bankruptcy claims, processed objections, or motion for relief with attorney(s). Was a public notary for legal documents. Process payments and set up automatic schedules for car payments bi-weekly or bi-monthly. Reviewed all new purchases for accuracy in excel while verifying the title matched the loan paperwork. Customer Service Specialist

Apria Health Care April 2008 - October 2012

Call Center environment in the enteral department. I Answered 30-40 incoming calls and placed 10-15 outgoing calls for patient’s tube feeding supplies. Verified the correct insurance was attached the correct CPT codes were on the order. Resolved patient's complaints by identifying problems and coordinating with logistics and drivers. Education: Rangeview High School- Aurora, CO 1997-2001 Graduated Diploma