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Administrative Assistant Customer Service

Location:
Dubai, United Arab Emirates
Posted:
September 18, 2023

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Resume:

ABOUT ME

Dubai, United Arab of Emirates

adzsdk@r.postjobfree.com

EXPERIENCE

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Arabic

English -

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009**-**-****-***

EDUCATION

Bachelor in Business Administration

Arts Sciences and Technology University (AUL)

Jadra Campus, Lebanon.

Fall 2003-Sum 2005

Ensure all documents are properly managed, organized, logged into Master Log and physically distributed.

Screen phone Calls and messages, and follow-up actions. Report to Vice President Project Engineering Water Department. Meet and Greet, all visitors in a professional manner.

• Document Controller Administrator

Dubai Electricity & Water Authority

Apr.2013 – Nov. 2015

Manage and Update on SAP all purchases, sales orders, delivery schedules and financial aspects.

Sales Administrative Coordinator Feb 2016 - Dec 2019 Sony Professional Solutions MEA FZ-LLC

Norwegian People's Aid

Diploma in Business & Office Practice

Saida, Lebanon

Aug 2001 – Aug 2002

LANGUAGES

Prepare, organize and manage meetings.

Detail-orientated Administrative Assistant adept at making critical decisions, managing deadlines and conducting team reviews. Expertise in analysis and quantitative problem-solving skills, dedicated to company growth and improvements.

Initiate and follow-up on solutions/feedback to customers’ related to product availability, delivery, finance/credit control, pricing and commissions.

Provide sales and administrative support to projects, distributors and end-users.

Follow up with Customer and Finance department on the status of Accounts Receivable.

Manage logistics following supply chain strategies. Ensure confidential information.

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- Manage Invoicing and stock controlling.

. Good marketing and management skills. - Supervise warehouse transactions (Stock in and out).

. Clear communication skills. - Analyze and select supplier purchases and purchases offers.

- Manage Stock pricing (wholesale and market value).

. Team worker

. Highly organized

- Invoicing.

- Transferring and receiving money “Money Gram”.

- Customer service and problems solving.

- Manage stock pricing (wholesale and market value).

- Prepare purchase orders and invoices.

- Weekly inventory report.

Manage cashbooks, bills, timesheets and expenses.

Record all transactions liaising with HQ-Paris office as required. Manage staff contracts, salary payments, per-diems and days off. Financial management of Budget and monthly forecast. Control checks and prepare monthly bank reconciliation. Sainik Trading Company, Saida / Lebanon

Premiere Urgence, French NGO, Saida / Lebanon

• Administrative Assistant 2 Sep.2007 – Nov.2011

. Softwares: SAP, SAGA, ALAMEEN, BEE

and DOLPHIN

PERSONAL ATTRRIBUTES

SKILLS

. ICDL

. Training of Trainer certificate

. Typing (Arabic - English)

. 1st Aid Certificate

. Quick Learner and adaptation to

environmental changes.

. Ability to work under pressure and

tight dead-lines.

REFERENCES

. Available upon request

• Accountant Nov 2003 – Jan 2005

Al-khalil Company, Saida / Lebanon

Cashier Dec 2005 – Dec 2006

Power Cell Company, Beirut / Lebanon

Organize and manage comprehensive diaries, travel and accommodation.

Data and Stock Controller Feb 2007 – Aug 2007



Contact this candidate