Emmanuel Okoronkwo

Title: Project Manager

Location: Augusta, Maine.

Email: adzsd0@r.postjobfree.com Phone: 207-***-****

PROFESSIONAL SUMMARY

Senior Product/Project Manager with ten years of experience in project management and eight years of project requirements gathering, systems analysis, and process re-engineering. Multiple industry-wide occasions, having worked in Mortgage Financing, Education, Utility, Transportation, Health, and State Agencies, demonstrating versatile abilities to work in any industry. A quick learner who excels in a team environment with excellent communication and interpersonal skills and a proven ability to multi-task and perform under stressful conditions. Solid business, communications, and presentation skills. Adept at written correspondence, reports, implementation requirements, project status reports, oral presentations, e-mails, etc.

Industries:

Mortgage Financing, Education, Utilities, Transportation, Health, Insurance, and Federal/State Agencies.

Functional Areas:

Project Management. Business/Process Analysis and Systems Analysis.

Methodologies:

Waterfall, Agile SCRUM, Kanban, and PMBOK.

SKILLS PROFILE

Business Modeling Tools:

DOORS, Requisite Pro, Rational Rose, MS-Visio, JIRA, Confluence, Optimal Trace, DevOps, TABLES, and Enterprise Architect.

Concepts/Packages:

UML, MS Word, Excel, PowerPoint, Quality Center, MS Project, Clear Case, SVN, Clear Quest, SharePoint, Business Objects, Extend6i, XML SPY, PeopleSoft, and Selenium.

Databases/DB Tools:

Oracle SQL Developer, TOAD, MS-Access, DB2, COBOL/Mainframe, and Oracle.

Operating Systems:

Microsoft, Google, and includes Batch Operating System.

Programming Languages:

Java, Oracle, .Net, XML, and MS Access.

Testing Tools:

HP Quality Center, Test Director, and Spreadsheets.

Other:

JIRA, DevOps, Smart Sheets, SVN, SharePoint, and TABLES.

PROFESSIONAL EXPERIENCE

NTT DATA INC. 03/2014 -06/2023

CLIENT COMPANY NAME: INTEGER, CLARENCE, NY

CLIENT INDUSTRY TYPE: BIOMEDICAL MANUFACTURING

12/2022 – 04/2023

NTT DATA ROLE: SENIOR PROJECT MANAGER

Project Description Summary: INTEGER acquired OSCOR in late 2020. The project migrated and converted OSCOR’s Fourth-Shift ERP system and related processes to INTEGER’s Oracle ERP system; to address inefficiencies with standard functionalities.

Drafted and reviewed the project charter document with the business stakeholders during the initiation phase.

Drafted a project management plan, including project plan scheduling, delivery/milestones, scope statements, constraints/issues, resource allocations, and RAID document.

Drafted a communication plan and other PMO checklist documents for each project milestone.

Facilitated a project kick-off meeting with all stakeholders of the project.

Coordinated activities of business and technical teams through conference room pilots (CRP) 0,1, and 2.

Facilitated management/internal team meetings and recorded meeting minutes and action items for follow-up.

Facilitated the draft by business users of new standard operating procedures to comply with INTEGER’s standard.

Drafted and maintained daily/weekly status reports for the project in MS SharePoint and MS TEAMS.

Worked with the application team, QA, and functional SMEs, across all lines of business to clarify dependencies, requirements, and tasks for project completion.

Coordinated master data templates for each ERP module for QA and UAT between the internal IT and business teams for each ERP module in scope.

Drafted project management documents and change management documents.

Guided application development teams through all Waterfall Software Development Life Cycle (SDLC) phases.

Environment:

Waterfall, Microsoft Project, SharePoint, TEAMS, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.

CLIENT COMPANY NAME: HANOVER INC, BOSTON, MA

CLIENT INDUSTRY TYPE: INSURANCE

07/2022 – 12/2022

NTT DATA ROLE: SENIOR PROJECT MANAGER

Project Description Summary: PIPRD Oracle Database Migration from Oracle 9.2 to Oracle 19c and Whitehill Application Decommissioning.

Drafted a project management plan, including project scheduling, delivery/milestones, scope statements, constraints/issues, resource allocations, and RAID.

Drafted a communication and risk management plan for each project phase.

Created a vision statement and detailed product roadmaps in Smartsheet and Planview.

Created EPICS, features, and user stories for the projects in Planview.

Maintained and prioritized backlog of user stories in Planview for development.

Created sprint boards and acted as a SCRUM master for our daily SCRUM meetings with my team.

Facilitated management and team meetings and drafted meeting minutes and action items for follow-up.

Worked with the application team, database architect, and implementation managers across all lines of business to clarify dependencies, requirements, and tasks for project completion.

Guided application development teams through all phases of the Agile and Waterfall Software Development Life Cycle (SDLC).

Drafted and maintained daily/weekly status reports for the projects.

Drafted and updated software requirements specification documents for the POS Migration project.

Environment:

Microsoft Project, Planview, Smart Sheets, Agile Hybrid and Waterfall, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.

CLIENT COMPANY NAME: COMMON SPIRIT, PHOENIX, AZ

CLIENT INDUSTRY TYPE: HEALTHCARE

10/2021 – 04/2022

NTT DATA ROLE: SENIOR PROJECT MANAGER

Project Description Summary: Enterprise Data Platform Migration to AWS Data Lake Cloud: Supply and Service Resource Management Migration, Clinical No-Show Application Development Roll Out, and CQR Data Integration for Dignity Health.

Managed project end to end and oversaw the delivery of project goals.

Drafted an agile project management plan that included project delivery/milestones, scope statements, constraints/issues, resource allocations, etc.

Drafted a communication and risk management plan for each phase of the SSRM project.

Created a vision statement and detailed JIRA and Smart Sheets product roadmaps.

Created EPICS, features, and user stories for the projects in JIRA and DevOps.

Maintained and prioritized backlog of user stories in DevOps, TABLES, and JIRA for development.

Coordinated with team members across different geographies.

Facilitated sprint planning sessions of prioritized backlog items.

Created sprint boards and acted as a SCRUM master for our daily SCRUM meetings with my team.

Facilitated management and team meetings and drafted meeting minutes and action items for follow-up.

Drafted daily and weekly status reports for the projects

Drafted and updated software requirements specification documents for the No-Show project.

Drafted gap analysis document after each sprint and facilitated retrospective meetings with my team.

Helped with training manuals by drafting process flows using Lucid charts with my team.

Supported team with post-deploy activities, meetings, and issue resolutions.

Environment:

JIRA, DevOps, TABLES, Smart Sheets, Google Docs, Agile SCRUM, MYSQL, Redshift, and Microsoft

CLIENT COMPANY NAME: STATE OF MAINE OIT, AUGUSTA, ME

CLIENT INDUSTRY TYPE: HEALTHCARE

03/2014 – 09/2021

NTT DATA ROLE: TECHNICAL PROJECT MANAGER/LEAD BUSINESS SYSTEMS ANALYST

Project Description Summary: State Eligibility Portal, ACES Eligibility Determination System, Medicare, FEDCAP-CARE Project, Affordable Care Act (ACA), ASPIRE Program, EBT Program, and HOPE Program.

Drafted detailed SOW for vendors and clients and obtained approval from program managers and other stakeholders.

Facilitated resource planning and allocation with DEV and QA lead for project kick-off.

Documented project tasks in a Gantt chart for monitoring and control.

Assisted with test plan development and clarification of scenarios during development and test plan meetings, assigning story points.

Facilitated planning meetings with the business, development team, and SIT testers to clarify deliverables and implement changes where necessary after the change approval process.

Maintained project status, risk, issue tracking, schedules, meeting materials, and reporting.

Performed essential project updates, produced reports where appropriate, and updated schedules.

Maintained solid relationships and communications with the project team and project stakeholders.

Drafted database change document, batch job specification, and web services design document for development.

Facilitated Sprint planning session with ACES DEV, SIT, and UAT teams to assign story points using the poker card style.

Prioritized story cards on the JIRA board for implementation per the release requirements.

Facilitated daily stand-up meetings with ACES for REFERRAL, ACF REPORT, SANCTIONS, EXTENSIONS, ORIENTATION, EXEMPTION, and CHANGE modules sprints.

Updated JIRA with tasks for development and team meetings to review milestones and project coordination.

Worked with ACES vendors KPMG to review OPA Rules Engine PSD documents for ACES business requirements and systems design.

Drafted a business requirements document for the new Assistance Group program type, Higher Opportunity for Pathways to Employment Program HOPE, in ACES.

Drafted use cases and page specifications for the new HOPE assistance group module in ACES.

Drafted Interface mockups and database change requirements to incorporate the new HOPE module in ACES.

Drafted UML diagrams and process documentation using Microsoft Visio.

Worked with program managers on the business side to create marketing artifacts on their website to advertise the new program to citizens in Maine.

Drafted a systems-to-design document that detailed additional technical specifications for letters, batch jobs, a notice of the decision, and other downstream systems impacted by the new program type.

Maintained delivery of project milestones on time or earlier than expected; for instance, the ACA and HOPE projects were delivered ahead of the production deployment date.

Environment:

JIRA, SVN, Microsoft Visio, Microsoft Office Word, PowerPoint, Excel, and Access. Oracle SQL Developer, Microsoft Project, Agile SCRUM, Waterfall, Kanban, SharePoint, TOAD, Footprint, XML SPY, and CAWA Batch Tool.

CLIENT COMPANY NAME: CENGAGE LEARNING, BOSTON, MA

CLIENT INDUSTRY TYPE: EDUCATION

09/2013 – 01/2014

BOWDOIN GROUP ROLE: LEAD BUSINESS SYSTEMS ANALYST

Project Description Summary: Application Modernization, Development, Enhancements, New Products, Testing, Process Automation, and Performance Management. Worked as a Systems Analyst to document EPICs and requirements for Mind-Tap CMS in an agile-based system development model

Drafted use cases, user stories, and interface mock-ups for the project using the JIRA software.

Drafted story cards using the BDD style of story writing with itemized acceptance criteria.

Prioritized story cards on the JIRA board for implementation per the release requirements.

Facilitated daily stand-up meetings with the Mind-Tap builder team.

Facilitated planning meetings with the builder team for release management.

Facilitated retro meetings with the builder team to review what was done right, what needed improvement, and other issues to improve performance for each release.

Facilitated requirement meetings with Product Owners and business users to create user stories for development.

Facilitated DEMO sessions with end-users to review new functions and features for Mind-Tap; this helped with more feedback and requirements.

Drafted UML diagrams using OmniGraffle and Microsoft Visio.

Market researched and drafted new MindTap product functions for user needs.

Performed Business Validation on JIRA cards after the QA team completed testing.

Drafted a feasibility analysis document to implement role-based access rights for Mind-Tap users.

Environment:

JIRA, OmniGraffle, Microsoft Office Word, Excel, and PowerPoint.

CLIENT COMPANY NAME: CONSUMER ENERGY, JACKSON, MI

CLIENT INDUSTRY TYPE: UTILITIES/ENERGY

03/2012 – 09/2013

REVOLUTION TECHNOLOGIES ROLE: LEAD SYSTEMS ANALYST

Project Description Summary: Application Development, Enhancements with Grid Director, Testing, Process Automation, and Performance Management. Worked as a lead analyst to gather requirements for the Smart Grid project in a System Development Lifecycle Model.

Drafted business and interface requirements for Consumer Energy for CMS Grid Director.

Drafted use cases, functional specifications, and UML activity diagrams for the Grid Director.

Drafted business process flows using BPMN to document as-is and to-be systems and the originating business impact analysis on the enhancements.

Drafted a software gap analysis artifact and interface architecture document.

Drafted client landscape technical design document, security approach, and application access design artifacts.

Drafted Functional/Software Requirements Specifications for the Reports and Interface requirements; security requirements, development dependencies, execution steps, control/audit, report layout, testing, and data requirements.

Drafted a role to position mapping artifacts for system users linked to the active directory process.

Drafted RTM to link requirements, supplementary specifications, business rules, and use cases to support testing.

Drafted test scripts and test documents for set up in the HP Quality Center.

Reviewed web services XML payloads using XML SPY to analyze data errors and recommend the fixes or earmarks as exception flows.

Drafted and trained business users on UAT, guiding them through establishing test results.

Drafted a business impact analysis document to understand and prioritize affected systems and data owners per changes needed to meet identity access security and report configuration requirements; structured by Service Level Agreements.

Environment:

SAP, XML Spy, HP Quality Center, Grid Director, Microsoft Office Word, Excel, PowerPoint, PMLC.

CLIENT COMPANY NAME: NORFOLK SOUTHERN, ROANOKE, VA

CLIENT INDUSTRY TYPE: ENERGY/TRANSPORTATION

04/2011 – 02/2012

OPEN SYSTEMS ROLE: SENIOR BUSINESS SYSTEMS ANALYST

Project Description Summary: Migration, Application Development, Enhancements, Testing, Process Automation, and Performance Management. Led requirements gathering and JAD sessions with business partners and stakeholders for the following CTMS-NG modules: Security Authorization RBA for administration module, Shipment Listing module, Contact Maintenance module, Customer Information Maintenance module, and Audit module.

Led requirements gathering and JAD sessions with business partners and stakeholders for the following CTMS-NG modules: Security Authorization RBA for administration module, Shipment Listing module, Contact Maintenance module, Customer Information Maintenance module, and audit module.

Drafted High-Level Requirements HLR document, Business Requirements Documents BRD, and documented Functional Requirements Specifications FRS.

Documented data requirements from the legacy mainframe COBOL Data Division and use case documents.

Drafted and designed user interface mock-ups and prototypes for CTMS-NG.

Assisted with the test plan and test strategy documentation with the QA team.

Conducted functional and back-end testing to ensure correct CTMS-NG data level security requirements and other functions.

Drafted training manuals and user documentation for business users.

Designed new user-friendly and enhanced Interface Mock-ups for IAM-RBA security features for internal and external users.

Drafted UML activity and sequence diagrams per functionalities of Shipment Listing and RBA security, emphasizing authorization.

Drafted Requirements Traceability Matrix RTM on WORD to link requirements, supplementary specifications, business rules, and use cases to support testing.

Used SQL TOAD to run queries per data analysis on the existing legacy CTMS application.

Drafted Service Level Agreement to define turnaround and response time between NSIT team and business contacts for an update of system requests.

Environment:

TOAD, Agile Hybrid, COBOL/Mainframe, Microsoft Office Word, Excel, PowerPoint, Access, Oracle, and Adobe Wireframes.

CLIENT COMPANY NAME: STATE OF MAINE DOL, AUGUSTA, ME

CLIENT INDUSTRY TYPE: STATE DEPARTMENT OF LABOR

03/2010 – 02/2011

PRO-SEARCH ROLE: BUSINESS SYSTEMS ANALYST

Project Description Summary: REA/OSOS Application Development, Enhancements, Testing, and Performance Management

Drafted business process flows using BPMN to document as-is and to-be systems and the business impact analysis on upstream and downstream systems of UI Oracle and Progress OSOS.

Elicited and documented business requirements from the stakeholders and created a Business and Technical Requirements Document BTRD in Microsoft Word to rewrite the Unemployment Benefits System as per the Reemployment Eligibility Assessment System REA.

Drafted a structured application Use Case with supplementary specifications and business rules for the REA system reports to management.

Drafted UML activity and sequence diagrams as per functionalities of the REA Tracking and Reporting System; Call Center functionality of ERI adjudication was integrated from downstream OSOS into upstream UI Oracle System.

Documented meeting minutes, updated action log items, and revised RFC requests when feasible.

Drafted Requirements Traceability Matrix in EXCEL to link requirements, supplementary specifications, business rules, and use cases to support testing.

Used TOAD to run queries per data analysis on the Unemployment Insurance Oracle database.

Documented test cases and defects and ensured corrections were addressed as necessary per User Acceptance Testing.

Drafted a model stored procedure document for the new REA System and included a RACI chart as defined in SLA.

Supported production by analyzing bugs and clarifying requirements and specifications.

Environment:

TOAD, SharePoint, SVN, Microsoft Word, Excel, PowerPoint, and Oracle DB.

Client Company Name: STATE OF TEXAS, TEA, AUSTIN, TX

Client Industry Type: Education

10/2009 – 01/2010

Y-AXIS ROLE: BUSINESS SYSTEMS ANALYST

Project Description Summary: AGILE Application Development, Enhancements, Testing, Process Automation, and Performance Management. Worked on Agile Software Development Method SCRUM based on the business requirements from the client Texas Education Agency TEA.

Drafted a Business Analysis Work Plan document BAWP and SRS for the migration and rewrote the following subsystems: Staff Salary Data Collections from School Districts, Supplemental Attendance Survey from School Districts, and Pupil Projection Subsystem from LEAs and School Districts in Texas.

Held business requirements gathering meetings and documented them in Optimal Trace OT, including high-level requirements, and held sign-off meetings.

Drafted business process flow diagrams to expand high-level requirements for use case documentation in Visio and EA.

Drafted activity and sequence diagrams for the subsystems.

Established business metrics to measure improved performances of rewritten subsystems.

Drafted prototypes and Interface mockups using Adobe Fireworks.

Attended burn-down chart meetings scheduled by my SCRUM Master to adjust priorities to meet project milestones.

Documented User stories that detailed use cases for the development phase of the subsystems.

Drafted and posted SRS Requirements documents in the Project Management Office SharePoint site emphasizing traceability.

Drafted product backlog that prioritized requirements and use cases refined with user stories for the daily SCRUM meetings with inputs from my SCRUM Master; backlog also ordered sequence use cases from a developer’s perspective.

Made DEMO presentations to customers of the subsystems in the development phase.

Drafted UAT documents for the customers after successful SQL back-end testing of the subsystems to reconcile front and back-end data elements query results.

Environment:

Enterprise Architect, Microsoft Visio, Adobe Fireworks, Optimal Trace, Agile SCRUM, Microsoft Word, Excel, SharePoint, and PowerPoint.

Additional Work Experience:

Company: State of Maine/Y-Axis Inc (June 2008 - August 2009)-Business Systems Analyst

Company: Freddie Mac/X-Prudent Corp (August 2006- March 2008)-Business Systems Analyst

Education

Bachelor of Science (Cum Laude)

Business Information Systems

University of Indianapolis

Indianapolis, Indiana, USA

Certifications / Licenses/BADGES

Name of Badge: Skillsoft

Skillsoft Project Manager

09/21

Name of Badge: Skillsoft

Software Project Manager

09/21

Name of Badge: Skillsoft

Advanced Agile Software PM

09/21

Name of Badge: Skillsoft

Agile PM Techniques

09/21

Name of Badge: Skillsoft

Project Management: SCRUM

09/21

Name of Badge: Skillsoft

Project Management Metrics

09/21

Working on PMP Certification.

Professional Affiliations

Chartered Institute of Administration

(CIA)

Government Security Clearance

TBD

Contact this candidate