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Customer Service Sales Associate

Location:
Pawling, NY
Posted:
September 18, 2023

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Resume:

Cheryl Smith

Pawling, NY *****

845-***-**** (Cell)

E-mail: adzsca@r.postjobfree.com

I am looking to secure a position with an established company or office utilizing all of my experiences, my skills and technical knowledge. WORK EXPERIENCE

Lead Sales Associate (Keyholder)

Dollar General - Pawling, NY

May 2019 to Present

*Provided excellent customer service, greet and assist customers.

*Operated cash register and scanner to itemize and total customer’s purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.

*Followed company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.

*Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Stay At Home Grandma

May 2017 to September 2018

*Took care of toddler grandson

Private Home care Aid

Eleanor Muir - Patterson, NY-March 2015 to May 2017

• Assisted in everyday living, Meals daily hygiene, Transport to Dr. appointments

• cooked, cleaned

Private Home care Aid

Virginia Conklin - Peekskill, NY-October 2011 to January 2015

• Assisted in everyday living, Meals daily hygiene, Transport to Dr. appointments

• cooked, cleaned

Cashier/Sales Associate

Xtra Mart - Craryville, NY-August 2010 to September 2011

* Opened and closed the store.

* Received cash, checks and completed credit-card transactions from customers and employees.

* Counted money to verify amounts and issued receipts for funds received.

* Compared totals on cash register with amount of currency in register to verify balances.

Healthcare aide

Salem Hill Haven Inc - Spring Mills, PA-August 2009 to April 2010 Assisted senior citizens with everyday care, Meals, daily hygiene, administered medication.

Part-time on call apartment cleaner

K & A Construction - Poughkeepsie, NY-February 2009 to June 2009 Go inside residential apartments after tenant moves out and clean for new tenants

.

Sandwich Maker and Coffee Server

Muddy Cup Coffee House - Poughkeepsie, NY-June 2007 to July 2008 Prepare Deli counter to make sandwiches to be sold pre-made and sold to customers.

* Order deli meats and produce to make sandwiches.

* Prepare soups and salads to be sold.

* Prepared sandwiches to individual order of customers.

* Placed meat or filling and garnish, such as chopped or sliced onion and lettuce, between bread slices.

* Prepared garnishes for sandwiches, such as sliced tomatoes and pickles.

* Cooked, mixed and seasoned ingredients to make dressings, fillings and spreads.

* Brewed coffee, tea and chocolate, using coffee urns, drip and vacuum coffee makers, teapots, drink mixers and other kitchen equipment.

*Cleaned and polished utensils and equipment used in food and beverage preparation.

* Served coffee and other hot beverages.

* Prepared and served iced beverages, such as coffee, tea and fountain or bottled drinks.

Cashier and Counter Clerk

Poughkeepsie Smoke Shop - Poughkeepsie, NY-October 2007 to February 2008

* Opened store in AM.

* Ordered Store items.

* Provided customer service in self service store.

* Aided customers in locating merchandise.

* Obtained merchandise from stockroom when merchandise was not on floor.

* Operated cash register with peripheral electronic data processing equipment, for bar coding.

* Sold candy, cigarettes, gum and gift certificates.

* Counted money to verify amounts and issued receipts for funds received.

* Listed and totaled cash and checks to prepare bank deposit slips.

* Compared totals on cash register with amount of currency in register to verify balances.

Office Secretary

McGraw Construction - Kinston, NC-April 2006 to December 2006 Scheduled appointments, gave information to callers, and relieved officials of clerical work and minor administrative business details.

* Read and routed incoming mail.

* Wrote, designed and produced estimates and contracts for work.

* Composed and typed routine correspondence.

* Filed correspondence and other records.

* Answered telephones and gave information to callers and routed calls to appropriate official.

* Placed outgoing calls.

* Scheduled appointments for employer.

* Kept personnel records.

* Prepared outgoing mail, using postage-metering machine.

* Ordered job materials

Office Manager

Beaver Contracting - Poughkeepsie, NY-September 1995 to March 2006 Scheduled appointments, gave information to callers, and relieved officials of clerical work and minor administrative business details.

* Read and routed incoming mail.

* Wrote, designed and produced estimates and contracts for work.

* Composed and typed routine correspondence.

* Filed correspondence and other records.

* Answered telephones and gave information to callers and routed calls to appropriate official.

* Placed outgoing calls.

* Scheduled appointments for employer.

* Kept personnel records.

* Prepared outgoing mail, using postage-metering machine.

* Ordered job materials. * Company banking.

* Made future appointments and answered inquiries.

* Received callers at establishment, determined nature of business and directed callers to destination.

* Performed variety of clerical duties and other duties pertinent to establishment.

* Purchased material for construction.

Transportation Coordinator / Dispatcher

Dutchess County Association for Senior Citizens - Poughkeepsie, NY-May 2004 to June 2005 Responsible for Scheduling transportation appointments for home-bound and wheel-chair bound senior citizens throughout Dutchess County.

* Supervised 5 employees, scheduled work hours, resolved conflicts, and determined salaries.

* Dispatched buses and operators for special charter and tours.

* Directed training of personnel and issued manuals, bulletins and technical guides to improve services and operational activities.

* Checked trip and dispatch logs for conformance with schedules.

* Verified cash fares with operator reports and reviewed errors with personnel concerned.

* Directed preparation and keeping of dispatch and vehicle operations records and reports.

Clinical / Clerical Intake Coordinator

CareCore National, LLC - Wappingers Falls, NY-April 2002 to May 2004 Took requests from Doctors' offices for their patients needing pre-authorization for imaging care studies through their medical insurance companies.

* Gathered and documented necessary medical information, forwarded to appropriate department for medical review.

* Operated keyboard and other data entry device to enter data into computer or onto magnetic tape and disk.

* Compiled, sorted and verified accuracy of data to be entered.

* Answered phones in Customer Service Department and answered any question they may have in regards to the precertification process. Stock Room Processor / Key Supervisor

Priceless Kids - Poughkeepsie, NY-September 2000 to March 2002

* Opened and closed the store.

* Received cash, checks and completed credit-card transactions from customers and employees.

* Counted money to verify amounts and issued receipts for funds received.

* Compared totals on cash register with amount of currency in register to verify balances.

* Oversaw weekly shipments of store merchandise processed and got ready for sales floor.

ADDITIONAL INFORMATION

* Positive and professional demeanor, sense of urgency, strong organizational skills.

* Professional and pleasant phone skills.

* Great attention to detail.

* Ability to prioritize tasks and meet deadlines independently.

* Ability to multi-task.

* Strong written and verbal skills.



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