Jennyfer Verville

adzsa8@r.postjobfree.com

819-***-****

A highly organized bilingual professional with extensive customer service experience. Creative, with a proven ability to work effectively in a fast-pace environment while maintaining the highest level of customer satisfaction. Has excellent time-management skills and the ability to prioritize work. Possesses leadership skills, is resourceful, and focused on team success and efforts. Strong interpersonal communication skills, both written and verbal in English and French. Fully engaged parent, now eager to return to pursuing a full-time career Education

Presently – TR Leger School

1987-Southern College Psychology, Collegedale Tennessee 1986 Certified Nursing Assistance program, Montreal 1986-Forest Lake Academy, Apopka Orlando Florida

Professional Experience

Cardinal Renovations 2018 – present

Office Manager (part time)

• Scheduling and managing work schedule

• Data entry of expenses

• Interact and liaise with clients

• Provide owner with feedback from clients

• Prepare estimates and reports for clients

• Keep a safe and clean work environment according to safety regulations KavizaKlean (USA) 2010 – 2018

Owner

• Prepare and issue assignments to staff

• Conduct inspections to ensure service quality and complete a report

• Train staff on safe operation of cleaning equipment, tools, devices, chemicals and cleaning agents to efficiently perform duties and reduce harm to locations, belongings and themselves

• Review staff reports of hours worked and allocate payments, while maintaining a budget

• Manage special requests and areas of concentration in such a way to encourage smooth flow of housekeeping operations

• Distribute supplies to staff at beginning of shifts while managing inventory and controlling expenses

• Develop and maintain a structure and standard approach to ensure actions are completed in a timely manner using a work order check list method

• Manage my day to day calendar, and staff calendars

• Build and maintain relationships by communicating effectively with clients and employees, by listening attentively and asking in depth questions

• Provide excellent client service, and pay attention to details Home manager & Stay at home Mom 1996-2010

• Manage time and multiple commitments

• Stay calm and collected under the pressure of raising multiple children, and managing household tasks

• Multi-task consistently to ensure daily routines are maintained, chores are completed, errands are done to maintain a well-kept home

• Stay motivated in a situation where there are no breaks, and keep a positive attitude Olco Petroleum Group 1994-1996

Receptionist

• Filing paperwork accordingly in filing cabinets alphabetically

• Directing phone calls using switchboard operator telephone to over 100 employees as necessary

• Greet and welcome clients upon entry to provide a positive first impression

• Directing clients and answer their questions as required

• Keep the office secure by following procedures, monitoring logbooks, and issuing visitor badges

• Document and communicate various actions, irregularities, and continuing needs

• Contributing to the team by accomplishing tasks as required

• Answering phone call, taking and relaying messages, providing information to callers

• Coordinate meetings with senior management in different departments

• Order office supplies for different departments

• Schedule appointments and maintain an appointment calendar

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