Resume

Brian Crosby

Assistant Manager with experience providing

leadership necessary for sales growth and

increased profit margin. Cultivates open

communication with employees and provides

feedback to improve job performance.

Encouraging manager and analytical problem-

solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.

Dedicated to applying training, monitoring and

morale-building abilities to enhance employee

engagement and boost performance.

Reliable Maintenance Supervisor offering 13 years

of experience overseeing maintenance and

janitorial team tasks. Hardworking and diligent in developing and enforcing adherence to

maintenance schedules. Committed to reducing

risks and promoting workplace safety through

improved safety training.

Hardworking Lead Maintenance Technician

experienced providing electrical and mechanical

maintenance in production facilities. Excellent

safety record and clear understanding of OSHA

requirements. Good background maintaining

plasma cutting equipment, conveyors and

pneumatic systems. Meticulous in documentation

for ISO compliance and safety.

Contact

Address

Tucson, AZ, 85701

Phone

520-***-****

E-mail

Work History

Assistant Manager

Speedway, Tucson, AZ

Monitored employee performance and

developed improvement plans.

Monitored cash intake and deposit records,

increasing accuracy and reducing

2019-07 -

Current

adzs9f@r.postjobfree.com

Skills

Employee

performance

evaluations

Issue

resolution

Staff

supervision

Employee

scheduling

Training

discrepancies.

Supported staff development and goal

attainment by focusing on skill development

and job satisfaction.

Managed inventory control processes to restore

back stock, control costs and maintain sales

floor levels to meet customer needs.

Trained team members in successful strategies

to meet operational and sales targets.

Generated repeat business through exceptional

customer service and responded to customer

concerns with friendly and knowledgeable

service.

Offered hands-on assistance to customers,

assessing needs and maintaining current

knowledge of consumer preferences.

Managed opening and closing procedures and

recommended changes to enhance efficiency

of daily activities.

Established and optimized schedules to keep

coverage and service in line with forecasted

demands.

Set and enforced policies focused on

increasing team productivity and strengthening

operational efficiency.

Submitted reports to senior management to aid

in business decision-making and planning.

Coached team on effective upselling and

cross-selling methods.

Applied customer feedback to develop process

improvements and support long-term business

needs.

Kept work areas clean, organized and safe to

promote efficiency and team safety.

Developed and managed employee

schedules, balancing individual requests and

requirements with business needs.

Handled customer service by dealing with

complaints, organizing stock and answering

customer questions.

Maintained positive customer relationships by

responding quickly to customer service inquiries.

Achieved recognition from senior management

for contribution to store success, including

managing sales, employees and operations to

foster optimal performance.

Advanced to keyholder and assistant manager-

in-charge in manager's absence.

Developed loyal and highly satisfied customer

base through proactive management of team

customer service strategies.

Maintenance Supervisor

Walmart, Tucson, Arizona

Reviewed technical documentation to

complete equipment maintenance and repair.

Provided guidance to management regarding

project bids for onsite improvements.

Implemented preventive maintenance

practices and upheld equipment guidelines to

reduce downtime.

Supervised daily operations, including

employee performance, preventive

maintenance and safety.

Delegated tasks to carefully selected

employees in alignment with resource

management goals.

Analyzed and identified equipment failure root

causes and initiated correction actions.

Coordinated daily workflow through task

prioritization and concise scheduling.

Monitored priorities and liaised between

maintenance team and management,

strategically delegating tasks to promote timely

completion.

2006-09 -

2019-04

Education

Diploma: Basic

Chino High School - Chino, CA

Contact this candidate