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Health Care Patient Coordinator

Location:
Harrison Township, MI
Posted:
September 19, 2023

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Resume:

MARILYN MCGEE - 248-***-**** - marilyn.mmcgee@icloud.c0m

Work Experience:

Wayne County Community College District 01/2012 – 12/2021

Adjunct Instructor – Surgical Technology

Responsibilities:

Instructor for didactic and clinical learning principles

Expert at developing syllabus/curricula for face to face and online classes

Build and maintain strong collaborative relationships with hospitals

Lab training for students and new instructors

Development of skill assessments tools to improve clinical skills

Critical thinking, organization, and conflict management skills

Time management, planning and organizational skills

Developmental Dental Detroit, MI 11/2016 – 03/2020

Hospital Practice Manager

Responsibilities:

Onboarding and orientation staff for the surgical suite and perioperative services

Case scheduling, employee recruitment, and payroll responsibilities

Continuous professional development for self, staff, and residents

Managed and resolve complaints and concerns with surgeons, and supervising services delivery

Surgical JCAHO audits and patient tracing

Reduced instruments lost by working directly with SPD and removing non-value-added processing steps

Improved and managed EHR for patient scheduling, and loss mitigation

McLaren Hospital 07/2013 – 02/2016

Surgical Robotics Coordinator

Responsibilities:

Collaborated with physicians and patients preoperative for surgical accountability

Physician and resident credentialing

Surgical JCAHO audits and patient tracing

Scrub surgical robotic cases as needed. Support room and instruments turnover

Reduced instrument and supply costs waste by negotiating pricing and fees

Coordinated with Central Service to reduce supply waste, and instrument waste

Developed ongoing robotics team training plan for self, surgical staff, and surgical residents

Troubleshooting DaVinci equipment during surgical cases and with help center

Monthly report management for DaVinci program cases with case data, mitigation, and change implementation

Union Hospital 07/2010 - 02/2011

Surgical Services Resource Coordinator

Responsibilities:

Implemented a patient-centered service model for surgical and perioperative services.

Vendor, contract, regulatory compliance management

Slashed surgical supply waste costs by 20% negotiating pricing with vendors and educating staff through

in-services and auditing while ensuring the continuation of patient care services

Managed resource operational budget and planned fiscal year-end budget

Surgical supply waste manager and clinical performance improvement team leader in collaboration with Surgeons, Central Service, and Endoscopy services

Multidisciplinary team member for Surgical Value Analysis and Steering Committee and JCAHO audits

Harris School of Business 02/2009 – 06/2010

Surgical Technology Program Director

Responsibilities:

Managed program planning curricula, instructional methods, new staff orientation/hiring, and clinical coordinator

Managed day-to-day operations, supply/instrument orders, and monthly budget

Led purchasing agreement for new instruments and equipment at 10% under budget

Built a collaborative relationship with area hospitals for student clinical training and led oversight

Educational evaluations and outcome reports

William Beaumont Hospital 07/1999- 07/2008

Surgical Technologist

Responsibilities:

Preoperative, perioperative duties, OB, Central Service

Assisted with setting up procedure rooms and surgeons in compliance policy and procedures

Assisted with preparing, organizing, re-stocking supplies and equipment

Mentored, and trained incoming surgical technology students

Surgical JCAHO audits and patient tracing

Education:

University of Phoenix

Master's // Business Administration (MBA)

University of Phoenix

Bachelor // Health Care Administration

Certifications and Licenses:

First Aid/BLS - Safety protocols Certification (CST)

Certificate // Surgical Technology

SUMMARY OF QUALIFICATIONS

Expert planning, coordinating, and collaborative partnering with healthcare and community organizations - Curriculum development - Expert resource and consulting manager - Patient care professional - Quality improvement methodologies - Team building and identify training needs - Goals directed with self-disciplines - Onboarding/professional staffing orientation and development - Microsoft Office - PowerPoint - Moodle - Blackboard - First Aid/BLS - Safety protocols expertise - Certification (CST)



Contact this candidate