Seraj *

SYED ASHFAQUDDIN SERAJ

678-***-****

adzrxn@r.postjobfree.com

**** ********* **., #***

Coral Springs, FL 33065

PROFILE

I am a professional with analytical critical research, analysis and reporting skills. I am a self- assured confident individual who has built a strong knowledge and experience of research techniques that I have earned with my diverse work experiences and academic studies. With my roles in the banking sector and other management sectors, I have acquired many traits to help any organization in establishing communication and integrated customer handling strategies.

SKILLS

• Proficient with Microsoft Word, Excel and PowerPoint

• Proficient in Data Entry and Management

• Proficient in Electronic Tax Research

EDUCATION

Karachi University Business School, University of Karachi 1995

• Bachelor of Commerce, Major in Business Management and Knowledge Management

• Business Strategy, Managerial Accounting, Corporate Finance, Principles of Accounting, Microeconomics and Macroeconomics, Calculus, Business Law, Marketing, Statistics

WORK EXPERIENCE

CWA (Convenient Wholesalers of America), Fort Lauderdale, FL, US Manager/Supervisor

• Supervised and encouraged all 40 employees physically present to effectively meet customer needs, all-day, Monday to Friday, improving workplace efficiency.

• Planned, directed, and processed orders in an efficient manner according to customer requirements, minimizing errors in orders and increasing sales by 12% since 2019.

• Managed customer problems on a day-to-day basis due to daily product changes, optimizing customer satisfaction by 100%. Sept 2019-

Present

S&D Engineering and Construction, Coral Springs, FL, US Site Supervisor and Purchase Manager

• Organized and facilitated the on-site labor of 30 employees by developing employee roles according to project requirements, ensuring the successful completion of projects.

• Analyzed costs and the project budget to purchase and hire all the necessary products and labor employees as per the client’s needs, respectively.

Jan 2016-

July 2019

Seraj 2

7-Eleven, Lawrenceville, GA, US

Manager

• Managed and developed the upgrowing branch comprehensively by performing all the indoor and outdoor tasks, including the hiring, evaluating, and firing of staff, enhancing the service quality.

• Oversaw and directed 13 employees in their duties such as inventory-taking, sales, and customer service, improving employee performance.

• Provided efficient customer service by greeting and assisting customers, responding to customer inquiries and resolving complaints, increasing customer satisfaction.

• Performed various financial activities such as cash deposit preparation, cash handling and assisted employees in summing their statements.

• Assessed store performance and reported hourly to the corporate office on a daily basis, guaranteeing transparency between upper management and employees and effectively communicating store needs.

Jan 2013-

Dec 2015

Good Way Management, Lawrenceville, GA, US

Assistant Accountant

• Performed general accounting functions focused on high-risk audits of daily inventory for 88 stores, weekly disbursements of short-term payable accounts, and mandatory reporting activities for management review.

• Researched, identified, and investigated over/under charges through review and analysis of vendor’s aging reports for all store sites, and verified, reconciled, and approved payments for entry network accounting system.

• Authorized to be an interface between major account holders and was involved in the accounts payable/receivable department concerning invoice discrepancy issues and account billing cycles.

• Maintained day-to-day accounts, reported to the Managing Director time-to-time and maintained the Bank Reconciliation Statement as well as the Reconciliation of Debtors and Creditors. Dec 2009-

Jan 2013

General Times Wholesale, Boulder, CO, US

Accounts Controller

• Provided superior AP/AR, Credits and Collections for a well-known industry leader in manufacturing and imports.

• Posted invoice payments to client accounts and provided service and support for all billing or account inquiries.

• Performed all bookkeeping initiatives, credits and collections, and prepared and sent financial statements.

• Provided collections expertise in location and notification of delinquent customer accounts.

• Performed all client updates and collections by monitoring all past due accounts and by collaborating with the sales team to resolve delinquent accounts.

Jan 2007-

Oct 2009

Seraj 3

Habib Bank Limited, Sir Syed Road Branch, Karachi, Pakistan Assistant Branch Manager in General Banking and Customer Services

• Planed, directed, and controlled all phases of a successful branch office.

• Developed staff members by promoting a learning environment and built sales while controlling expenses and driving daily operations, improving business.

• Oversaw and supervised all staff through observable behavior when dealing with applicants, temporary employees, clients and other staff members, suggesting performance improvements to optimize branch interrelations.

• Developed, implemented, and monitored operational procedures and quality plans.

2002-2006

Habib Bank Limited, Karachi, Pakistan

Audit Officer in the Regional Office in Audit Department

• Directly reported to the Internal Auditor of the bank, whose position is based at Bank’s Corporate Office, communicating the performance and the needs of the branch.

• Assisted the Chief Internal Auditor in planning and organizing the activities of the Internal Audit Department by:

o Preparing the annual audit plan/budget through analysis and review of documents to fulfill Department responsibilities. o Scheduling and delegating work to staff accordingly based on their skills, strengths and weaknesses to successfully meet deadlines, ensuring productivity.

o Managing audit supervisors and junior professional staff as well as supervising audits in assigned areas of responsibility. o Ensuring maintenance of high departmental standards and quality of audit projects through review and approval of audit programs and time budgets, as well as through the implementation of policies and establishment of procedures covering the scope of audits.

o Assisting in the review of policy and procedure

amendments/additions in various functioning units of the bank and conducting systems control reviews.

o Managing and reviewing draft audit reports in connection with working papers to assure full and complete reporting in a professional manner prior to the approval from the Chief Internal Auditor.

1992-

Dec1995

CURRICULUM ACTIVITIES

My best achievement is gold medalist national championship in 1990 Lahore, Pakistan, was representing HBL Table Tennis Team. Hence, regularly volunteering to mentor young students/contestants and professionals in their careers with my efforts. I have been able to induce the best from potential candidates and bring them to the screen thus, encouraging the healthiest activity in indoor games.

REFERENCES

Available Upon Request

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