Customer Service Data Entry

Ruth Luna

San Francisco, CA ***** / 415-***-**** /*********@*****.***

OBJECTIVE:

Highly motivated long-term construction administrator seeking a position in the construction industry where my skills and expertise will contribute to the success of every project.

CORE QUALIFICATIONS:

●Over 20 years of experience in construction office administration, bookkeeping, and database entry where I oversaw the daily operations of the business including fiscal and scheduling

●Proficient in MS Excel, Word, PowerPoint, Google Suite, and Zoom applications

●Skilled in Construction Administration, Business Communication, Cost Management, and Scheduling

●Trained in all stages of the construction process, from project bid to closeout

●Ability to operate office equipment, mobile machinery, and clerical functions with ease

●Excellent communication skills; Bilingual in English and Spanish

PROFESSIONAL EXPERIENCE:

Meridian Management Group

Admin Assistant May 2022 – Current

Daly administration, Rent Increase Letters, mailing, customer service,

answer phones filing, data entry.

Ogden Contract Interiors, Inc., San Francisco, CA

Accounts Payable Administrator June 1998 – August 2020

●Responsible for the daily administration of staff in the entire Account Payables department.

●Overlooked all payables, receivables, labor payroll, credit card reconciliation, and filing.

●Handled database cost entry and paid all necessary invoices.

●Ensured accuracy and timeliness of processes and payments.

●Served as a liaison for outside vendors, corresponding with them and responding to inquiries

United Bookkeeping Services, San Francisco, CA

Receptionist November 1996 – December 1997

●Answered and directed phone calls in a courteous and timely manner.

●Served visitors by greeting, welcoming, and directing them appropriately.

●Kept detailed and accurate records of visitor requests and calls received.

●Received deliveries; sorted and distributed incoming mail.

●Operated fax machines, copy machines, and computers daily tasks.

●Provided excellent customer service; addressed all questions, concerns, and complaints in a professional manner.

EDUCATION/CERTIFICATIONS:

City College of San Francisco Construction Administration Certificate 2021

Construction Administration and Professional Services Academy (CAPSA)

City College of San Francisco 1996 – 1997

Construction Secretary Certification

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