Front Desk Customer Service
Resume:
Odalys Cadena
Profesional summary
Godley, TX ***44
**************@*****.***
Hard-working and dedicated individual looking to improve and utilize personal intellect and professional experience to contribute to the organization’s global goals and and simultaneously provide excellent service and opportunities for company development and personal growth Authorized to work in the US for any employer
Work Experience
Welcome Coordinator
Oak Street Health - Fort Worth, TX
November 2022 to Present
1. Great patient
2. Very information
3. Walk patients to waiting area
4. Make sure transportation is up to date and ready to go for the day 5. Schedule patients
6. I make more than 30 calls a day
7. Fax paperwork to other clinics
8. Resolving any issues
9. Checking out patient
Front Desk Receptionist
Star retina - Burleson, TX
January 2022 to June 2022
• Taking phone calls
• Updating patients information when needed.
• Rescheduling appointments
• Verifying insurance.
• Keeping referrals up to date.
• Reviewed all charges with patients calculated Billings and posted them
• Checking voicemail ensuring that all messages were delivered quickly to their intended recipients.
• Was in charge of a fast-paced front desk operation. Hair Stylist
Total cuts - Joshua, TX
November 2019 to January 2022
• cutting hair
• Welcoming clients
• Standing for long period of time
• Satisfying clients
• Disinfecting the area worked in
• Cleaning at the end of the day
• Handling money i
Babysitting
Godley, TX
July 2019 to December 2019
• Feeding
• Supervising
• Learning
Education
High school diploma
Cleburne High School - Cleburne, TX
August 2014 to May 2017
Skills
• Hair Styling
• Communication Skills
• Front Desk
• Babysitting
• Cleaning Experience
• Insurance Verification
• Medical Scheduling
• Multi-tasker
• Inventory intake
• Customer service
• Quick learner
• Bilingual
• Positive learning process
• Creative problem solving
Awards
Sociedad Honoraria Hispánica
May 2017
I was given the award for finishing my Spanish courses in high school Additional Information
References
• Amber Reed 817-***-**** (surgery coordinator)
• Jennifer Turlington 817-***-**** (manager)
• Diana Legaspi 817-***-**** (manager )
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