Ruby (Suhaila) Khalil
Project Management - Account Management, Sales Operations, Consulting & B2B Sales Exceptional leader with 30+ years of sales and personnel management experience selling design, Solutions, quality, service and value over price. I worked with wireline, wireless, Ethernet, Cloud services, SaaS, VoIP, Client Relationship Management, Solutions Development, Strategic Planning, Operations Management, Consultative Selling, Customer Experience Management, Account Management, Contract Negotiations, Budgeting & Forecasting, Partner Sales, and Customer Relationship Management. Intelligent. Articulate. Driven to succeed. A difference maker! adzrwa@r.postjobfree.com 832-***-**** Friendswood, TX linkedin.com/in/ruby-khalil-7162792b EXPERIENCE
Strategic Account
Manager Airthings
11/2021 - 05/2022
SECTORS
IT Services and IT Consulting
Remote
Software as a Service (SaaS)
E-Commerce
Cybersecurity
Hired to grow client base in North America and Canada, I met with new clients at trade shows, led virtual meetings, trained channel partners on our product and sales. As a sales manager I Telecommunications Managed Services trade shows, built relationships with new accounts, worked with vendors to expand their portfolio and helped with meetings. Airthings is a global tech company creating world-class air quality and radon Retail DDoS
monitors for people and businesses. Specializes in Radon gas, Air quality, Digital sensors, Hardware, Web design, Engineering, Developers, Smart Home, Technology, Mobile Apps, Software, Analytics, Marketing, PR, and Sales.
Developed new accounts while managing and expanding given territories from satellite offices in Texas resulting in annual growth in a market in annual sales (over 25% of company PROFICIENCIES revenue).
Leadership Management B2B
Enterprise Account Executive
Comcast Business
2015 - 2021
Customer Relationship Management (CRM)
Houston, TX
Created and delivered face-to-face sales presentations that demonstrated the latest Comcast products and services while also staying abreast of the competitive landscape and emerging technologies to best position Comcast's business services in the marketplace. Additionally, I developed sales territories, including the cultivation of local partnerships and organizational affiliations while maintaining and building customer relationships to drive customer retention.
Revenue based quota, monthly achievement from 110% to 150% to goal. Average contract valued at $80K to $250K.
Collaborated with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientation with excellent follow up.
Attained and exceeded required sales goals on a consistent basis at an average rate of 107% to 175% while maintaining excellent customer service record. Generated averaged revenue of $65K per new business gained from competition. Account Management
Events Management
Vendor Management
Business Development
Competitive Analysis
Personnel Onboarding
Internal Auditing
Sales Management
Telemarketing
Customer Service
Project Management
Enterprise Sales
Capable of closing sales contracts and services in the range of $50K-$500k. Sr. Business Development Manager
T-Mobile
IT Consulting
Forecasting
B2B Sales
Direct Sales
Negotiations
Recruiting
Training & Development Sales/Marketing
2011 - 2015 Houston, TX
Executed direct and channel partner sales models for advanced e-commerce wireless solutions. I also interfaced directly with top level executives, negotiated high-dollar contracts. Fiber/Coax Optic Sales Strategic Sales Achieved and exceeded sales goals month over month from 200% to 500%. Overachieved every goal and won several awards every quarter for being top sales person in region and country; Pinnacle and winner circle achiever. Cross-functionally contributed to the training and educational programs for clients and sales reps.
Unit based quota, won several monthly awards for 200% to 250% to goal, Quarterly gold and platinum awards for over achieving goals, ranked top 5 in the region (2012 - 2014). Increased sales by 50% over the prior year through development of Channel Partner relationships.
Cross-functional Team Leadership
PERSONAL DESIGNATIONS
Education
Global management, International Management University Of Phoenix
Bachelor's in International Marketing Niels Brock School Of Business Copenhagen
Licenses & Certifications
Strategic Selling Alumni- by Miller Heiman April 2013 to Present; strategic and consultative selling
The Science of Consultative Selling- by AXIOM September 2016 to Present; the Science of consultative selling EXPERIENCE
Retail Sales Manager
Sprint-Nextel Corp
2003 - 2011
PERSONAL DESIGNATIONS
Software
Microsoft Office: Word, Excel, PowerPoint, Access, Project, Outlook. Lotus, Netscape, Dream weaver, CRM Software, Houston, TX Salesforce
Handled the daily running of a retail store operations and was responsible for improving sales performance. I also ensured that the store was prepared for internal audits through analysis and preparation of quality assurance and inventory statistics.
Opened 3 new stores from scratch in new locations, hired and trained employees, and achieved record sales in the company in the first month while achieving 300% to quota and a customer service award.
Assisted in the creation of management compliance reports using current as well as past data for attendance, overtime, schedule adherence, quota attainment and customer satisfaction reports. All which directly improved the store's site adherence and line of site reporting district and regional levels. These important reports greatly improved production and accountability for our communication consultants; boosting sales by 31%. Successfully reduced worker turnover and increased employee retention by creating a positive work environment. Only manager among 40 managers, in the region, to achieve this award.
Directed recruitment/training/staff development initiatives to maximize productivity and revenue potential through development of a sales team. Served as a dedicated manager to improve stores with low performance and customer service
as well as employee retention/satisfaction in IL and Texas. Coached retail consultants on delivering excellent customer service to every customer, which led to the store’s customer service rating to increase by 75% points during the first 3 months. Languages
English - Expert
Danish - Expert
Urdu - Expert
German - Intermediate
Punjabi - Fluent
Gujarati - Intermediate
References & Testimonials (6)
Available upon request & on LinkedIn
PRE EXPERIENCES
Executive Administrative Assistant Nalco Industries 2000-01, Naperville, IL, Managed the schedules, payroll and invoicing in a fast- paced and high volume sales environment.
Scheduled assignments, made travel arrangements for 15 sales representatives on a daily basis. Tracked and analyzed trends regarding sales averages for each sales representative; which was reported to Senior Management.
Call Center Recruiter/Telemarketing Manager Brann Snyder Communications Inc 1998-00
Managed 25 to 45 Tele sales Representatives while coaching and mentoring new employees in order to keep the proper focus on the company goals.
Conducted interviews on all new employee prospects for the telemarketing team. Calculated and processed quarterly and annual sales reports for Senior Managements monthly meetings.