Anastacia Zissi

Be a person with Integrity.

Tooele, UT 84074

adzrvx@r.postjobfree.com

+1-435-***-****

I am a very compassionate person and put my whole self into a job. I enjoy working with people but i am also a self starter. I am a quick learner with a desire to learn more. I like to take advantage of different work strategies' and I take instructions easily. I work with integrity and follow codes laws and procedures always.

Authorized to work in the US for any employer.

Authorized to work in the US for any employer

Work Experience

Secretary/Data Entry

Bradytime - Tooele, UT

July 2017 to Present

Organized and maintained internal management files including expense reports, invoices, data entry, and proposals. Assist in daily operating procedures such as customer assistance, typing, filing, computer data entry/update. Handled daily filing, data entry, faxing, copying, scanning and other general office duties.

Customer Service Associate

StubHub - Salt Lake City, UT

March 2022 to December 2022

This was a stay at home position until December when it became an in office position. I did all learning and training over meetings held via zoom. I learned how to manage each customers account and help provide answers to any questions they had about tickets and events or accounts and venues. Was able to help customers purchase tickets and able to help provide assistance in navigating the venues and even managing their company applications. Provided knowledge of different performers or teams. Deescalated angry customers. Reported to team leaders and management. Answered phone calls throughout the process as well as transferring calls to different ques. Worked well with a secondary security company when tech issues arose.

Administrative Assistant

Maverick Corporate office - Salt Lake City, UT

January 2022 to August 2022

Was a temporary position needed for extra assistance in filling store orders state wide. I worked right under the owners main Administrator and was Administrative Assistant to her. Used Microsoft office applications. Typing speed of 60wpm + was performed. Hybrid position where I mostly worked from home and took instructions over the phone or over a video call using zoom. I was to generate ordering lists for each store and calculate a certain average expenditure. Calculations with basic math were needed for each item on list. Each list contained between 25-100 items. Approximately 10 + stores were completed in a day.

Home Care Aide

Rise Services - Tooele, UT

April 2016 to July 2017

Assisted disabled clients in any way necessary to facilitate independence and well-being.

● Transported individuals to medical appointments and other errands.

● Developed rapport with patients to create a safe and trusting environment for care.

● Supervised daily activities and provided assistance when needed.

● Worked to improve and enhance patient lives through effective and compassionate care.

● Maintained a clean, safe and well-organized patient environment. Secretary/Receptionist

Larry zissi finish construction - Salt Lake City, UT January 2003 to December 2013

answering calls, taking messages and handling

correspondence. maintaining diaries and arranging

appointments. typing, preparing expense reports for the cost division of material. ordering and choosing catalogue material and tools. filing, organizing, producing agendas, and taking bids for new jobs.

Education

Certificate in Phlebotomy

Tooele Applied Technology College - Tooele, UT

2015

2 yr in Office specialist

Salt Lake Community College - Tooele, UT

2007

High School Diploma

Tooele High School - Tooele, UT

2004

Bachelor's degree

Skills

• Mentoring

• Strategic thinker

• Goal-oriented

• Self-starter

• Reliable

• Team player

• experience in call centers (4 years)

• knowledge of customer relationship management

• ability to process requests quickly & accurately

• Strong written and verbal communication skills

• Microsoft Office

• Microsoft Word

• Microsoft Powerpoint

• Microsoft Outlook

• Ability to assess problems and to resolve escalated problems.

• knowledge of healthcare policies laws and proceedures

• Conflict Management

• Home Care

• FTP

• Customer support

• Customer service

• Windows

• Transcription

• Data collection

• Google Docs

• Microsoft Excel

• Computer literacy

• Data collection

• Google Docs

• Accounts payable (10+ years)

• Data entry

• Anatomy knowledge

• Databases

• Forklift

• Analysis skills

• Typing

• Data-Entry

• Excel

• Word

• Data Entry Operator

• Google Suite

• Research

• Presentation skills

• Medical terminology

• Documentation review

• Accounting

• Leadership

• Computer skills

• Administrative experience

• Order entry

• Clerical experience

• Office experience

Certifications and Licenses

CPR Certification

First Aid Certification

office speacialist

Forklift Certified

Pesticide applicator

Present

Groups

D.V.S.A.V.A Advocate

Present

In relations to the support of domestic violence and sexual assault victims

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