Customer Service Security Policy
Resume:
Lovernon Johnson
Philadelphia, PA 19139
adzruy@r.postjobfree.com
OBJECTIVE
Pursuing a challenging position utilizing my skills and experiences. I have several years of office operations. I am familiar with all aspects of daily business operations including scheduling, filing, customer service, and am familiar with operating most office machines. I am a team player as well as an independent worker and have great communication skills and great organization skills. Professional Experience
Aug. 2019 – May, 2023
Kipp Dubois Collegiate Academy, Philadelphia, PA 19139 Operations Coordinator
● Answered incoming telephone calls, as needed; answered questions, resolved issues, took and retrieve messages, forward calls to the appropriate party
● Update student’s information in file, Power School and Dean’s list
● Followed up on student attendance report, including calling parent/guardian to inform of student absence
● Answer calls regarding Attendance calls and issues
● Monitored and maintain the student sign in/out forms
● Welcome visitors, including parents and students
● Direct visitors to correct destination in accordance with security policy
● Open doors in accordance with security policy
● Enter early student release via scholarship (Seniors who were privy to leaving early)
● Uniform Inventory
● Phone calls regarding, Intent to return/new students planning to attend upcoming school year/remind parents of Opened Enrollment Night, etc
● Execute role in emergency plan
● Receive, sort and distribute mail and deliveries to appropriate dept or staff
● Assist with tracking missing documents
● Maintain office in a professional manner
● Manage Bulletin Boards with updated Attendances, 3.0 scholars and Most Improve
● Manage Scholarship machine with students’ attendance
● Compliance with safety rules for students and staff entering and exiting building
● Participated in off campus events, such as, Prom, Football, Basketball as well as hosted an afterschool program for female teens
May, 2012 – Jan. 2013
Smart Beginnings Daycare, Philadelphia, PA
Van Driver
● Pick up and drop off toddlers as well as before and after school age students
● Compliance with guidelines of Smart Beginnings van service rules and regulations
● Monitor safety of students and their well being
● Responsible for students exiting van
2010-present Talitha Cumi Haven (volunteer service for non-profit organization) Supervised
● Organized and file State and Federal documents
● Research and resources for organization
● Assist in fundraiser events
● Organized meetings and record minutes
● Format and filed letters
● Record keeping
● Supervised events and projects
EDUCATION: 1977-1980 Richlands High School (graduated) 1997 – 1999, New Life Bible School, Phila. (graduated) REFERENCES: Furnished upon request
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