Sandra Simon

Antioch, IL *****

adzrte@r.postjobfree.com

815-***-****

I am an initiative-taking and skilled professional seeking a challenging and rewarding position in an industry that will leverage my strong planning and problem-solving abilities. With a proven history of exceeding expectations, I am adept at working both independently and collaboratively as part of a team.

Work Experience

Expense Report Analyst (This was a contract position) Baxter - Deerfield, IL

January 2023 to April 2023

• Use various systems of IQVIA Transparency, One Key database and client Customer Master database to search for Health Care Provider's.

• Using various online resources such as Google and NPI Registry to obtain more information on the HCPs to locate the correct record.

• Reaching out to necessary employees via email to obtain additional information when the HCP data is insufficient for remediation.

Office Manager (This was a contract position)

A&R Electric Services - Volo, IL

September 2022 to December 2022

• Managed all incoming emails and phone calls from customers and vendors.

• Scheduled all appointments on a daily and/or weekly basis for the owner, which took him all over the state of Illinois.

• Drafted correspondence, contracts, maintenance agreements etc. for the owner to ensure monthly and yearly income for his business.

• Kept accurate records of all business transactions.

• Managed AP/AR via QuickBooks.

• Organized and created a more constructive calendar and appointment system. Office Manager

Perkins All Star Exteriors and Construction - Antioch, IL June 2020 to February 2022

• Answered emails accordingly for different accounts.

• Answered phones.

• Ordered supplies for the office and the sales associates.

• Responded to incoming calls or emails regarding free estimates and set appointments.

• Set up projects in QuickBooks by entering customer details so they could be invoiced accordingly.

• Kept track of all monies spent for projects and entered into QuickBooks.

• A/P, A/R and payroll.

• Maintained calendar for incoming product shipments, appointments, meetings etc.

• Coordinated QuickBooks Cash Account with business checking account for accuracy. Server

Vail Resorts - Wilmot, WI

December 2016 to February 2020

Provide guests with the experience of a lifetime by giving them exceptional customer service, quality dining and a reason to keep coming back.

Server

Gyorgos Café - Fox Lake, IL

February 2017 to June 2018

Kitchen and Shift Manager/Social Media Supervisor

Thirsty Turtle Brew and View - Antioch, IL

May 2016 to February 2017

• Maintained accurate inventory for all kitchen supplies for proper ordering from vendors.

• In charge of upholding all rules and regulations according to the Illinois Department of Public Health.

• Assists with employee procedures to ensure all are trained properly for either the bar or kitchen area.

• Create daily specials as well as creating and promoting events via social media.

• Skilled in preparing, seasoning, baking, grilling and frying a wide range of foods.

• Developed and executed the new winter menu.

Management Consultant

1200 Embers - Antioch, IL

February 2016 to February 2016

• Hired and trained all FOH employees.

• Designed and proofread all food and drink menus for print.

• Organized and inputted all menu, restaurant and employee information on the POS system.

• Purchased décor and decorated the FOH per the owner’s instruction.

• Assisted with updating the employee/staff manual. Executive Services Administrator

Best Reports - Richmond, IL

March 2015 to August 2015

• Contacted hospitals and medical facilities to obtain medical records for insurance companies.

• Abided to and maintained strict confidentiality regarding all HIPAA compliances.

• Proofread and assembled commercial and residential inspection reports for underwriters.

• Researched and hired new incoming inspectors.

• Created logistical maps and obtained correct inspection information. Manager

21st Amendment Restaurant and Speakeasy - Spring Grove, IL June 2014 to October 2014

• Hired and trained all incoming employees while overseeing that company policies and procedures were adhered to.

• Responsible for opening and closing procedures for the entire restaurant and bar area.

• Organized all banquets, gatherings and promotional events.

• Designed and developed menus for the bar area

• Accountable for ensuring customer and employee satisfaction by always remaining open and accessible.

• Ordered all liquor and supplies to maintain proper inventory for functionality in the bar area. Assistant Manager

Thirsty Turtle Marina and Grill - Antioch, IL

December 2011 to June 2014

• Assisted in the interviewing process and training of all incoming employees.

• Ordered supplies for the restaurant and maintained vendor relationships.

• Organized parties and special events promoting the business.

• Ensured customer and employee satisfaction.

• Performed general bookkeeping duties by handling payments to vendors.

• Invariably flexible to manage any task or position that was needed. Executive Assistant

Waukegan Roofing Company, Inc - Waukegan, IL

October 2009 to December 2011

• Communicated effectively with multiple departments regarding handling multifaceted tasks.

• In charge of answering multi-line phones and maintaining customer satisfaction.

• Scheduled meetings, coordinated travel arrangements and planned company outings.

• Responsible for upholding accurate customer and vendor records via QuickBooks and the file room.

• Ordered all office supplies and researched ways to reduce office expenses.

• Assisted salespeople in typing, proofreading and mailing or hand delivering contracts.

• Submitted pamphlets, brochures and samples when necessary. Education

Associates - English

Minor - Dramatic Arts

University of Wisconsin Parkside - Kenosha, WI

September 1995 to June 2000

Skills

• Multi-line Phone Systems

• Events Management

• Restaurant Management

• Graphic Design

• QuickBooks

• Budgeting

• Personal Assistant Experience

• Event Planning

• Payroll

• Accounts payable

• Accounts receivable

• Microsoft Excel

• Customer service

• Microsoft Outlook

• Data entry

• Microsoft Office

• Sales

• Project Management

• Human Resources

• Management Consulting

• Recruiting

• Administrative experience

• Vendor management

• Supervising experience

• Schedule management

• Office management

• Training & development

• Team management

• Canva (1 year)

• Research

• Google Suite

Certifications and Licenses

Basset

ServSafe Alcohol

State of Illinois Food Service Sanitation Manager

Volunteer Work

Antioch Parks and Rec Department

It’s Thursday Concert Series

Farmers Market

Conductor – North Pole Express

Gutter Cat Adoptions

Additional Information

Google Workspace, Microsoft 365, Adobe, BASSET certified, AP/AR, bookkeeping, brochure design, contracts, customer relations, customer satisfaction, database management, event management, special event coordination, graphic design, sales, retail, inventory, multi phone line, opening and closing procedures, proofreading, QuickBooks, reception, travel arrangements and typing.

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