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Customer Service Data Entry

Location:
Lawrenceville, GA
Posted:
September 17, 2023

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Resume:

Dayanna Burgos

Warehouse/Office clerk

Lawrenceville, GA 30043

adzrsy@r.postjobfree.com

770-***-****

Seeking to obtain a Material handler/Office clerk position that is challenging and which offers growth based on enthusiasm. Ability and developing my skills by combining my educational background with additional practical experience

SUMARY OF QUALIFICATIONS

• 2 year experience as a material handler

• 7 month experience as Production Control at Makita Corporation of America.

• 1 year as a Nutrition services technician and food service

• A year as a cashier/customer service for Dolex Dollar Express

• 5 year experience in transportation services

• 3 year experience in office and clerical work and data input

• Able to list out received material with their number and other information.

• Honest, reliable and productive.

• Knowledge of operating a forklift

• Ability to work on feet for 8 hours and carry loads up to 50 pounds

• Ability to work independently and safety

• Ability to understand and carry out directions.

• Strong ability to perform a variety of tasks often on short notice.

• Ability to easily handle a fast-paced, varied and busy work environment.

• Posses a good knowledge of various assembly line stations with working experience

• Hard working and problem solving attitude towards challenging tasks

• A good team player.

Authorized to work in the US for any employer

Work Experience

FC Associate I

Amazon.com - Lawrencenville, GA

September 2020 to Present

Unloaded, picked,staged and loaded products for shipping, followed proper selection procedures as established by the company. Transported goods from racks, shelves and vehicles. Worked at a rapid pace to meet tight deadlines. Sorting packages based on size and destination. Subcontractor/Laborer

ImagePro - Duluth, GA

February 2020 to November 2020

• Empty, clean all waste containers, and remove waste paper and garbage.

• Vacuum all rugs and carpeted areas in offices, lobbies, and corridors.

• Clean entry doors/windows glass inside and outside.

• Wipe clean all office furniture and fixtures.

• Damp wipe and polish all glass furniture tops.

• Clean office floors by sweeping, mopping, vacuuming them

• Clean and supply restrooms

• Remove waste and empty trash

• Replenish cleaning and maintenance supplies

Production control/assembly

Makita Corporation of America - Buford, GA

May 2019 to January 2020

• Performed pick-ticket item assessments on a regular basis

• Pulling materials and following safety protocols and Packing boxes

• Placing orders in delivery area, prepares orders by processing request and supply orders

• Checking products quantity and quality

• Repack or re-box cases per customer introduction

• Labeling containers and operated forklift to transport a variety of manufacturing materials

• forklift certification for onsite operation only

• Enforced inventory controls by collecting stock location orders and printing requests

• Maintained and updated warehouse task documentation and records for submission to supervisors

• Keep the work area clean and organized

Assembly duties:

Assemble parts, pieces, and products in a sequential process using an array of tools and equipment. Assemble each product according to specifications

Conduct quality assurance checks to confirm that assembled products meet quality standards Identify any product defects; record and report them accordingly. Private contractor

E.M.G. Contractors, LLC

January 2011 to December 2015

Transportation services

• Transportation services to and from medical appointments

• Interpreter: Spanish to English

Nutrition services tech

Gwinnett Medical Center - Lawrenceville, GA

September 2009 to August 2010

Cashier

• Serving food at the cafeteria

• Helping cooks create entrees for the cafeteria

• Assisted in the set up of the catering events

• Helping create diet specific meals for some patients

• Completing menu choices for patient requests

• Delivery meals to patients on the different floor of the hospital

• Keeping the kitchen and cooking areas clean

Cashier/customer services

Dolex Dollar Express, Inc - New Haven, CT

January 2008 to April 2009

• Data entry and maintain files

• Answer phones

• Coping, faxing, mailing, filing

• Customer service

• Bill Payments

• Money Transfer

Production specialist

Record-Journal, Inc - Meriden, CT

October 2006 to April 2007

• Turn articles for a newspaper that was dedicated to the Hispanic community

• Graphic design

• Answer phones

• Coping, faxing, mailing

• Check correspondence and sending

Customer service

Honeywell Fire System, North ford

November 2005 to September 2006

Assembler-Electronic

• Machine operator

• Set-up

• Quality inspection

Customer service

Aramark Sports, Inc - Shea Stadium, IL

April 2004 to July 2005

Counter worker

• Assistant in preparing and serving food and drinks for customers Customer service

Planetary Recreations, Inc - New York, NY

December 2003 to January 2005

• Greeting guest in a friendly manner, and giving them full attention

• Checking coats

Receptionist and customer service

SNS Accounting & General Services, L.I.C. NY

April 2003 to September 2003

• Front desk

• Customer service

• Schedule appointments, and greet and conduct visitors to employer

• Checking in and out

• Data entry and filing

• Assisting the customers for any needs requested

Receptionist and customer service

Inclicol Valvulas & Conexiones S.C - CO

January 2001 to February 2002

• Invoice payments via company accounts payable system routine

• Data entry and maintain files

• Read and route incoming mail

• File correspondence and other records

• May arrange travel schedule and may compile and type statistical reports Education

Certified in Bilingual secretarial program

Centro Cultural Colombo Americano - Barranquilla, Colombia July 1996 to December 1999

High school or equivalent

Liceo Moderno del Norte High School - Barranquilla, Colombia February 1989 to December 1995

Skills

• Bilingual

• Food Service

• Forklift Operator (Less than 1 year)

• Materials Handling Experience (1 year)

• Microsoft Office (4 years)

• Spanish

• English

• Warehouse Experience

• Basic Math

• Shipping & Receiving

• Interpretation

• Translation

• Quality Inspection

• Office Administration

• Commercial Cleaning

• Assembly

• Catering

• Microsoft Word

• Driving

• Manufacturing

• Data Entry

• Customer Service

• Typing

• Van Driver

• Courier

• Custodial experience

• Cleaning

• Multilingual

• Computer Operation

• Time management

• Load & Unload

• Order picking

• Forklift

• Merchandising

• Food Preparation

• Logistics

• Computer Skills

• Microsoft Excel

• Stocking

• Computer literacy

• Administrative experience

• Office experience

Assessments

Administrative Assistant/Receptionist — Completed

February 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Completed

Work Style: Conscientiousness — Proficient

October 2019

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Proficient

Work Style: Reliability — Familiar

August 2019

Tendency to be dependable and come to work

Full results: Familiar

Attention to Detail — Completed

January 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Typing — Familiar

September 2019

Transcribing text using a standard keyboard

Full results: Familiar

Data Entry Clerk — Proficient

October 2019

Maintaining data integrity by detecting errors.

Full results: Proficient

Problem Solving — Completed

October 2019

Measures a candidate's ability to analyze relevant information when solving problems Full results: Completed

Attention to Detail: Inventory — Highly Proficient October 2019

Applying systematic processes for managing and storing products and merchandise. Full results: Highly Proficient

Scheduling — Proficient

January 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient

Warehouse Associate — Proficient

October 2019

Assesses the tendencies that are important for success in warehouse roles. Full results: Proficient

Following directions — Proficient

September 2020

Following multi-step instructions.

Full results: Proficient

Data entry: Attention to detail — Familiar

January 2021

Maintaining data integrity by detecting errors

Full results: Familiar

Customer focus & orientation — Highly Proficient

September 2020

Responding to customer situations with sensitivity. Full results: Highly Proficient

Work style: Perseverance — Proficient

September 2020

Staying focused on a long-term goal despite difficulties, valuing productive use of one's time, and striving for excellence

Full results: Proficient

Delivery driver fit — Proficient

September 2020

Measures the traits that are important for successful delivery drivers Full results: Proficient

Delivery driver — Completed

September 2020

Interpreting instructions or signs and solving problems Full results: Completed

Customer service — Proficient

January 2021

Identifying and resolving common customer issues

Full results: Proficient

Forklift safety — Proficient

January 2021

Best practices and safety hazards in forklift operation Full results: Proficient

Customer focus & orientation — Highly Proficient

February 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS AND LANGUAGES

knowledge of relevant software applications including MS Office, proficient in use of email and in- ternet, organizational and planning, attention to detail and accuracy, problem-solving, adaptability, customer service orientation, team work, confidentiality, data management,



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