Robert Allen Thomas

Customer Service Representative

*** ****** ***** ****

Raleigh, North Carolina 27609

984-***-****

adzrsx@r.postjobfree.com

SKILLS

An excellent communicator with exceptional, active listening skills whose main focus is to assist a customer with any needs necessary. Muti-task abilities as well as very experienced customer advocate with patience and kindness to the company, customer and product or services offered. Looking for a career in the community with the opportunity to grow and advance.

EXPERIENCE

Octa pharma Plasma Center- (onsite) Screening Supervisor May 2023-present

3901 Capital Boulevard, Raleigh North Carolina 27604

To conduct as daily inventory/test of the medical supplies and equipment needed to complete the daily operations.

To The follow the SOP in medical screening to the letter to screen and give out helpful information to the donors in order to complete the screening process.

To assure the donors are aware of any health risk and positive information to help with the process.

Holding all my employee’s accountable to the standard and training opportunities within the facility.

CVS Pharmacy/Health Store Shift Supervisor November 2022/May 2023

3914 Capital Boulevard, Raleigh North Carolina 27604

Daily operations, assisting all customers as needed in store or in the pharmacy area

Checking all incoming products or merchandise into the store, handling the shipping and return products according to the SOP located in store.

To assure the safe and health environment for all employees and customers at all times, to make everyone’s experience as positive and peasant as possibly on the daily.

Salem Towne Rehabilitation Community Kitchen Manager/Prep Cook/Line Cook November 2011-October 2017

1460 Babcock Drive Winston-Salem, North Carolina 27106

To run and manage a small service kitchen for the center in a rehab center.

To assure the meals are fresh and hot according to the customer’s liking and to the state regulated FDA association.

To prepare large menu items for the mass community and to have all orders and menu’s up to date with the request of clients/customers

Ecolab/Kay Chemicals Order Puller Supervisor/ Shipping & Receiving Manager

July 2017-May 2020

90 Piedmont Industrial Drive Winston-Salem, North Carolina 27107

To assign and manage a team of 10 order pullers, hand out the nightly orders for cargo/ outgoing the facility. Arrange and conduct a safety check of all forklifts and employees.

Daily SOP and shipping/receiving manifest are complete and put into inventory properly and efficiently.

Follow up on all safety and processing information given on the daily basses.

Forsyth County School System EC/Special Education Teacher/Assistant October 1997-August 2010

900 Indiana Ave. Winston-Salem, North Carolina 27105

To assist the Main teacher with the students and parents on the furthering of the student’s education or needs.

To create a safe and positive atmosphere for the students and the fellow teacher’s and assistants in the facility.

To ensure the students and teachers and r4eaching their best efforts each day in only add to the positive quality of life.

While constantly checking for update and better health and education tools for the students according to the state regulations.

UNITED STATES ARMY 13 Bravo Field Artillery SPC (4) Fort Sill

Lawton, Oklahoma