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Customer Service Property Management

Location:
San Francisco, CA
Posted:
September 17, 2023

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Resume:

Charlie Miller • *** Mason Street Apt **, San Francisco CA 94102

415-***-**** • adzrsw@r.postjobfree.com

Professional Summary

Performance driven building manager and hotel engineer offers 20 years of experience in all aspects of building engineering, maintenance, building repair, painting, electrical work and plumbing – with an emphasis on painting. Recognized for customer service and addressing tenant and guest questions and concerns. Proven ability to manage all aspects of building maintenance and operations. Work Experience

Trinity Management Services

Mark Murano 415-***-****

Painter

September 2018 - August 2021

• Detailed painting of high-end apartments and maintaining appearance of all common areas

• During the past three years largely managed my own workload over three properties

• Maintained a pace of painting five one bedrooms a week during the pandemic

• Focused on high quality, while never compromising tenant move-in dates

• Operated, cleaned and maintained painting equipment including brushes, rolls, sprayers, pumps, safety store and label materials

• Maintained levels and inventory of paint

• Worked as part of a larger team to paint apartments including intensive and environmentally sensitive prep work to ensure long lasting quality results

• Accomplished many potentially dangerous tasks with nominal risk by paying strict attention to safety protocols and EPA guidelines

• Trained in handling hazardous material and identifying and treating mold Galleria Park Hotel

Katie Hara 530-***-****

Engineer

January 2004 - May 2017

• Painting room interiors, common areas and exterior of hotel

• Basic repair of appliances and lamps, replacement of outlets and ballasts

• Basic Carpentry, rebuilding walls, installation of sheetrock

• Extensive customer service: responding to guests calls and inquiries

• Coordination between hotel and outside vendors

• Fire safety, cleaning smoke detectors, interfacing with fire department, and programming fire panels

• Plumbing services including snaking drains, replacing toilets, and fixing shower and sink fixtures

• Experience in fixing and programming electronic door locks

• General cleaning duties to maintain appearance of hotel

• General oversight of all building operations

Hawthorne & Stone Property Management

Rob Cassil 415-***-****

Resident Manager

March 1997 - Present

• General superintendent responsibilities including cleaning and maintaining building operations/supplies

• Interacting with vendors, inspectors, fire department, waste management, electrical/elevator repair etc.

• Showing units to prospective tenants

• Responding to tenant issues including tenant lockouts

• Prepping and paint of building common areas

Hawthorne & Stone Property Management

1997-2004

Apartment Renovation

• Worked on all aspects of apartment renovation including demolition, drywall, preparation and painting, caulking, framing and carpentry, assist with electrical, plumbing and tiling



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