PROFESSIONAL SUMMARY

Highly professional and qualified individual with over 40 years of work experience, 35 years in an office setting and 17 years in management. Possess great interpersonal skills working with the public, can solve complex problems with ease, and leave a welcoming and resourceful experience. Seeking to offer skills and experience to meet and exceed employer expectation.

SKILLS

Administration Professional

Reception/ Clerical Experience

Team Lead/ Management

Complex Problem Solver

Organizational Skills

Great Communication Skills

Works Well Under Pressure

Maintains Data Entry Accuracy

Ability to Multitask

Time Management

Inbound/ Outbound Calls

Welcoming and Positive

Ability to Operate Office Equipment (Fax, Scan, Filing, Copying, etc.)

Ability to Resolve Escalated Complaints

Computer Skills

EXPERIENCE

Property Manager 2021 – 2022

Herron Property Management, Legacy Place Apartments, Albany Station Townhouses – Urbana, OH

Was responsible for completing leases for three new apartment buildings.

Assisted low-income individuals ages 55 and older with complexes provided within section 42 and 811 Programs.

Received all incoming and outgoing calls, handled applications, tours, and leasing agreements.

Collected rent, data entry and evictions. Scheduled al repair appointments and event planners for tenants.

Was responsible for daily, weekly, and monthly reports.

Property Manager/ Leasing Specialist 2016 – 2021

Summit Apartment Management, City Forest of Dayton, City Forest of Springfield – Springfield, OH

Was responsible for all aspects of running a rental of 145 single family homes.

Managed leasing agreements, maintenance requests, payment collections, and evictions.

Scheduled repair appointments with maintenance and outside contractors.

Office duties included filing, data entry, inbound/outbound phone calls, application approvals/denials, payroll, deposits, scheduling, tours, and leasing agreements.

Lean team/ Progress Improvement Specialist 2014 – 2015

Navistar, ODW Contract Services – Springfield, OH

Practiced the concepts of the Lean Six Sigma and the 5’s.

Worked with operators to ensure that they have the parts needed and could be found at ease.

Reported daily reports in a timely manner and entered into data base.

Researched parts, set up parts and resequencing operations.

Software use included Microsoft Office, Word, Outlook, Excel, BAAN, IKS, Kanban, Sharepoint, and Pharos.

EDUCATION

Kenton Ridge High School / Springfield Clark JVS – Springfield, OH Diploma

Business and Art. Office Education / Accounting

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