Looking to expand my outlook on the fundamentals of each discipline of Industrial Engineering to find a long-term career. Strategic planner and an analytical problem-solver. Highly adaptable to changes in industry, and ready for the new innovations of tomorrow.
Work History
2021-08 - Current
Cast Member
Walt Disney World Company, Orlando, FL
Collaborated within dynamic team environments to manage fast paced quick service hotspots, maintain safety standards, and respond adeptly to unexpected situations.
Consistently recognized for outstanding performances while working with guests; given gifts from them on numerous occasions.
Demonstrated knowledge of responsible alcohol service practices and regulations, ensuring safe and responsible distribution of alcoholic beverages.
2021-04 - 2023-08
Front of House Team Member
Chick-fil-A, Niceville, FL
Established a welcoming atmosphere by greeting each guest warmly.
Delivered exceptional customer service by taking orders, processing transactions, and ensuring a positive dining experience.
Communicated effectively with colleagues and supervisors, ensuring smooth coordination during busy periods.
2019-08 - 2021-04
Sandwich Artist
Subway, Orlando, FL
Collaborated with team members to efficiently manage peak customer periods, minimizing wait times.
Handled cash transactions and maintained accurate cash register records using modern POS systems.
Created new procedures to making sandwiches, where it was eventually taught to future employees at the company
Education
2019-08 - Current
Bachelor of Science: Industrial Engineering
University of Central Florida - Orlando, FL
Dean's List [Spring 2020]
[Pegasus Scholarship] Scholarship Recipient
Relevant Coursework: Systems Engineering, Operations Research, Manufacturing Engineering, Quality Engineering (current)
Research Project: Airline Sentiment Analysis, utilized data visualization tools through Python to create insightful graphs and charts representing sentiment trends and customer feedback patterns.
Research Project: Aircraft Carrier Facility, Led the design and development of aircraft carrier facility projects from inception to completion, ensuring compliance with industry standards and client requirements.
Capstone Project (Current): [Pelliconi], [Data Analyzer]
Kenny Ketcham Jr.
Industrial Engineer
Contact
Address
Orlando, FL 32802
Phone
adzrrr@r.postjobfree.com
Skills
Time management
Excellent
Collaborative mindset
Excellent
Strategic planning
Excellent
Flexible and Adaptable
Excellent
Microsoft Suite
Excellent
SIMIO
Very Good
Customer Service
Excellent
.