Kellie Patzer

Denver, CO

720-***-****

adzrq1@r.postjobfree.com

linkedin.com/in/kelliepatzer

Professional Summary

Versatile professional with expertise spanning data analysis, programming, process improvement, and team leadership

A dynamic and motivated professional with the background and proven work ethic to guide and support data-driven decision-making, strategic planning, continuous improvement, and more. Dedicated leader who is known for compiling and analyzing complex datasets, with the skillset to produce high-quality code, manage key projects, ensure data integrity, and lead diverse individuals. Out-of-the-box thinker who is comfortable working in teams or independently to ensure solutions consistently meet or exceed business goals. Strong knowledge of SQL, MySQL, HTML, CSS, and JavaScript.

Core Competencies

Data Science & Analytics

Project Management

Technology Solutions

Process Improvement

Data-Driven Decision-Making

Agile / Scrum Framework

Team Leadership

Issue Resolution

Reporting

Professional Experience

Aquatic Informatics, Denver, CO, July 2017 to Nov 2022

EDUCATION III: SOFTWARE TRAINING SPECIALIST

Ensured optimal end user satisfaction by conducting trainings on utilizing the proprietary ERP software solution aimed at strengthening data-driven compliance within the water industry.

Demonstrated exceptional project management skills while overseeing remote software implementation for 200+ medium-to-large municipalities, including analyzing and gathering requirements, validating and implementing proposed solutions, and facilitating trainings.

Charted the successful development of engaging LMS learning plans and courses inclusive of course assessments; evaluated performance by running LMS reports.

Analyzed LMS options to support procurement, initial setup, design, and courseware production.

Participated in and won the annual internal hackathon focused on producing innovative ideas to benefit the company by developing and pitching the benefits of investing in a Learning Management System (LMS) and trainers to improve learning plans and courseware; handled all aspects of LMS protocol and video training series development via WordPress.

Influenced decision-making by communicating data-driven training insights to key stakeholders.

Drove continuous improvement by identifying process inefficiencies and implementing solutions.

Evaluated performance to identify strengths and opportunities for additional coaching.

Drafted and prepared detailed reports and documentation for leadership and compliance purposes.

Translated complex technical concepts and data into easy-to-understand, action-oriented insights.

Emoforma, Denver, CO, Nov 2015 to Present

MULTIMEDIA CREATIVE CONSULTANT

Oversaw the development and growth of a multimedia consulting firm providing scalable per-project and per-budget services by leveraging a diverse network of professional artists.

Coordinated and managed talent procurement, client acquisition, the artist network, and marketing.

Performed in-depth analysis into project requirements to determine scope, timelines, and budgets.

Demonstrated a strong ability to execute sound and effective decisions in complex environments.

Learned and applied new skills in a timely manner based on business needs.

Fostered and maintained collaborative working relationships with artists and other professionals.

Utilized Google Analytics, SEO analytics, and newsletter/mailing list analytics to generate data-driven insights for customers and Emoforma.com; maintained a strong focus on heavy analytics use during tenure.

Component Control, San Diego, CA, June 2007 to Nov 2015

MULTIMEDIA MANAGER / TRAINING CURRICULUM MANAGER / PROJECT MANAGER / SENIOR TECHNICAL CONSULTANT

Orchestrated and led the planning and production of both instructional and marketing videos.

Promoted end user success by creating and delivering monthly in-house software seminars.

Leveraged project management expertise to ensure the successful completion of on-site software implementations and training initiatives spanning global locations, including helping customers determine which data to report and assisting with the setup of custom reports.

Assisted first-tier technical support representatives with escalated issues.

Holistic Health Gurus, San Diego, CA, May 2010 to Nov 2015

FOUNDER/BUSINESS OWNER / HOLISTIC HEALTH PRACTITIONER

Defined and advanced the organization’s mission of building community and providing holistic services.

Handled all aspects of design, management, and hiring within a holistic health boutique setting, including onboarding two receptionists, 12 HHP practitioners, and one acupuncturist.

Utilized technical skills to set up and manage the intranet, VoIP system, and scheduling/billing software.

Boosted business reach and awareness through strategic marketing, social media, and SEO advertising; analyzed campaigns via Google Analytics, SEO analytics, and custom business spreadsheets.

Tracked and analyzed labor hours, product costs, marketing costs per new customer, and other key metrics.

Built and maintained positive procurement and third-party relationships.

Employed knowledge of Western/Eastern Deep Tissue, Myofascial Release, Thai, Tui Na, and Reiki modalities.

Education and Credentials

Certification in Holistic Health Practitioner

Mueller College, San Diego, CA, USA

Areas of Study: Western / Eastern Deep Tissue, Myofascial Release, Thai, Tui Na, Chi Nei Tsang, Herbology

Associate’s Degree in Communication Arts

Lansing Community College, Lansing, MI, USA

Areas of Study: Computer Graphics, 2D Animation and Special FX, 3D Modeling and Animation

Michigan State University towards Communication Arts – Graphic Design

Michigan State University, College Arts and Letters, East Lansing, MI, USA

Additional Credentials

Tableau 2022 A-Z: Hands-On Tableau Training for Data Science - Kirill Eremenko

The Ultimate MySQL Bootcamp: Go from SQL Beginner to Expert - Colt Steele

100 Days of Code: The Complete Python Pro Bootcamp for 2023 - Dr Angela Yu

Awards and Honors

Annual Hackathon Contest Winner, Aquatic Informatics

John Philip Sousa Award: Recognized for superior musicianship, dependability, loyalty, and cooperation.

National Honor Society (NHS): Selected to join the NHS for demonstrating exceptional scholarship, leadership, service, and character.

Volunteerism

Volunteer, Various Non-Profit Organizations: Supported various non-profit organizations, including performing cold outreach to garner support and provide education surrounding women’s rights and voting rights.

Additional Information

Technical Proficiencies: SQL, MySQL, HTML, CSS, JavaScript, Wrike, GoToMeeting, Docebo LMS, Salesforce CMS, Multimedia, Gimp, Inkscape, Camtasia, Audacity, Adobe Creative Suite, Blender, 3D Studio Max, Ableton Live, Davinci Resolve & Fusion, Web Design, WordPress, Web Hosting cPanel, RDP / FTP, Site Security, SEO, Visual Studio, Tableau, Python

Interests: Playing drums & guitar, composing music, creating multimedia art, indoor plant care, growing food indoors, fitness (kettlebells & clubbells), philosophy & self-hacking

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