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Customer Service Data Entry

Location:
Burleson, TX, 76028
Posted:
September 17, 2023

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Resume:

Mark Bressler

806-***-****

Flower Mound, TX ****8

adzrp1@r.postjobfree.com

Objective

Highly self-motivated, independent, customer-focused team player offering expertise in conflict mediation, problem-solving, with excellent organizational skills and time management. Dedicated to customer loyalty and satisfaction. Attentive to customer needs, ready to break down any problems to develop effective solutions. Energetic Inventory Specialist eager to support team objectives and contribute to business success. Positive and outgoing professional with team player mentality.

Skills & Abilities

Ordering Supplies

Process Implementation

Inventory and Data Analysis

Inventory Data Entry

Verbal and Written Communication

Error Adjustments

Attention to Detail

Safety Procedures

Time Management

Inventory Management

Basic Math

Experience

August 2019 to January 2022

Formulations/Inventory Specialist, J.D. Heiskell

Ran analytics, producing forecasts to determine inventory needs.

Provided up to date status reports.

Verified inventory and production goals, identifying discrepancies and communicating delays as necessary.

Developed reports for leadership, compiling data and insights into inventory, trends and sales.

Coordinated inventory requirements and vendor procurement details to minimize discrepancies.

Investigated and resolved variances with inventory records.

Tracked inventory usage, documented discrepancies and maintained overall count.

Managed daily cycle counts and full audits every week to keep inventory records accurate and current.

Tracked inventory and conducted cycle counts to maintain accurate records.

Managed weekly inventory and supply tracking, noting items requiring reorder.

Analyzed shortages and reported findings to Pricing Manager, focusing on continuous improvement.

Compared inventory use against materials planning to verify consistent product availability and adequate production support.

Accurate data input into formulation software per nutritionist's specification sheets

Generate formulation and review for accuracy before presenting to Pricing Manager for approval.

Apply reasoning in formulation to know if/when to recommend ingredient substitutions.

Insure nutrient values in formulation system match ingredient labels and/or most recent analysis.

April 2014 to September 2018

Operations Superintendent, Gavilon Grain

Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.

Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.

Implemented policies and standard operating procedures and managed quality and customer service.

Disseminated safety information and monitored employee compliance with regulatory and organizational policies.

Oversaw financial management, budget management, accounting and payroll activities.

Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.

Identified areas of deficiency and performed root-cause analysis to solve problems.

Facilitated timely and comprehensive audit preparations or inspections, conducted root cause analysis and adhered to Corrective and Preventive Actions (CAPA) system procedures.

November 2013 to March 2014

Customer Service Representative/Student Recruiter, National Fluid Power Institute

Educated customers on special pricing opportunities and company offerings.

Make business to business calls to recruit students to attend our hydraulic training school.

Set up and activated customer accounts.

Build city databases by making phone calls to explore opportunities for training in that city.

Use proper tools to obtain emails and phone numbers to key decision makers.

Maintain sincere professionalism and rapport with customers.

December 2012 to September 2013

Occupational Health and Safety Officer, Gearn, Incorporated

Inspected or evaluated workplace environments, equipment or practices to verify compliance with safety standards and government regulations.

Trained new employees in proper safety procedures to minimize accidents with proper behaviors.

Recommended measures to help protect workers from potentially hazardous work methods, processes or materials.

Determined root causes of accidents via in-depth investigations and identified potential prevention strategies to mitigate future risk.

Developed and maintained hygiene programs, including noise surveys, atmospheric monitoring and hazardous material management plans.

Motivated and encouraged team members to communicate more openly and constructively with each other.

Conducted Health and Safety training for 35+ employees through online videos, power point presentations and toolbox meetings.

July 2006 to November 2012

Setup, Maintenance, Delivery, SarTec Corporation

Established long-term customer relationships through prompt and courteous service.

Evaluated customer needs and determined appropriate action.

Performed quality control through moisture testing to ensure that grain was meeting customer’s requests and standards.

Setup and installation of computer delivery system as well as manual system.

Maintained delivery equipment to ensure proper application of chemical and moisture addition.

Education

Southwest Kansas Technical School – Liberal, KS

May 1983

Constructional Welding

Certificate in Constructional Welding

Felt High School – Felt OK

May 1982

General Studies, High School Diploma

Oklahoma Panhandle State University - Goodwell, OK

Basics, some college (no degree)

Communication

I am a well-rounded versatile detailed person. I have an extensive background in Health and Safety and taking care of customers as well as inventory management. I need a work from home position so I can take care of my wife who has Alzheimer's. I can learn and have learned pretty much anything that was put before me. My wife and I are planning on moving sometime this Summer to the DFW area and plan on retiring there to be close to our son and granddaughter as well to be close to better doctors for my wife. I am available to begin today as I am currently unemployed.



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