Diana Santamaria 702-***-****

adzrmc@r.postjobfree.com

Bilingual(English and Spanish) versatile Front Office Assistant and Medical Assistant in a medical office with over 9 years of experience. Flexible and hardworking with the drive to learn, grow and succeed. EXPERIENCE

Medical Assistant- Southern Nevada Allergy, 2821 W. Horizon Ridge Parkway

February 2020 - current

Onboarded 20-30 new patients a day.

Delivered exceptional client service to 100+ patients at peak hours.

Managed the POS and CRM system and collected 100+

copayments without error.

Maintained clear communication with both staff and patients. Answered multiple-lines phones assisting with patient questions, and taking detailed messages.

Detailed document taking.

Roomed and assisted patients in a timely manner.

Submitting pre authentications and insurance claims. Front Office Assistant- Medi-Slim, 2001 S. Rainbow Blvd February 2014 - January 2020

Working primarily in front office.

Greeted and checked patients in and out, approximately 30 per day.

Helping maintain a steady work flow with back office. Took patient payments.

Entered patient information into database.

Answered multi-line phones assisting patients with appointments, questions and taking detailed messages. Organized and maintained a clean and efficient work area and waiting room.

Scheduled and managed patient appointments.

Organized and filled patients charts.

Weighed patients and took patients blood pressure. EDUCATION

College of Southern Nevada Highschool,— Graduate

SKILLS

Understanding of the

application Schedule View and

AdvancedMD for patient

appointments and electronic

medical records .

Friendly with patients

in person or on the phone.

Proficient on

computers.

Problem solving

abilities.

Fast learner with the

will to learn new things.

Managing multi-line

phones.

Able to work in a

team.

Proficient with

Microsoft Office.

LANGUAGES

Spanish as a first language.

AUGUST 2010- JUNE 2013

A Duel Highschool College program for highschoolers to be able to have the experience of going to college classes and learn and grow as adults on campus. To facilitate the successful transition of its students to post secondary education.

Contact this candidate