Etta Hill

Management

Crosby, TX *****

adzrm2@r.postjobfree.com

+1-281-***-****

I am a highly-motivated person with 15 of years of experience in Management experience and customer service and sales. I have over 20 years as a Surgical Technologist, 6 years a Daycare Director and 3 years as Salon Manager.

I am Detail-oriented team player, reliable, but most of all I take pride in everything that I do and I expect the same from everyone else. I am more than willing to do my share and beyond. Dependability is one of my greatest attributes. I am dedicated to whatever task is put before me and will execute with a sense of urgency.

Authorized to work in the US for any employer

Work Experience

General Manager

Advance Auto Parts - Crosby, TX

April 2021 to Present

General store manager. Responsible for hiring and firing. Training, coaching team members. P&L, sale quotas. Opening and closing.

General Manager (GM)

Autozone, LLC - Humble, TX

April 2018 to December 2020

• Overall store retail/commercial management, supervision, and policy implementation

• Financial management – manage, analyze and reconcile monthly P&L statements

• Employee staffing, training, and development

• Inventory management

• Customer service leadership

Department Supervisor

HOME DEPOT - Houston, TX

March 2017 to January 2019

I am the Department Supervisor for Millworks( windows and doors) I supervised 3 employees. Responsible for ordering, providing quotes, p&l and opening closing of my department. Currently in training for key carried. Acted as MOD occasionally.

Salon Manager

Kings and Queens Beauty Salon Humble - Humble, TX

2013 to January 2017

Opening and closing salon

Scheduling appointments

Manage 14 Cosmetologists

Ordering supplies

Payroll and accounting

Senior Surgical Technologist

Methodist Willow Brook Hospital Tomball - Tomball, TX April 2002 to December 2016

Before coming to Methodist I had 15 years' experience as a surgical tech. At Methodist I was given the opportunity to put that experience to work. I was not only responsible for assisting the Surgeons, but also served as a preceptor for new Surgical Techs. My job also included sterilization of instrumentation, troubleshoot equipment, and de-escalation of surgical situations. Performing emergency surgery because of my knowledge in certain areas. I was willing to work all and any shifts to help effectively train new techs as well as helping new Nurses get acclimated to the operating room. Daycare Director

Big Mommas House Daycare Humble - Humble, TX

May 2007 to December 2012

I start working for this company long before it was open. I help in planning from the ground up. I advertised for them, open and closed every day since the company open. I was responsible for 15 employees and over 45 children. My job description included payroll, bookkeeping, deposit drops, scheduling, meal planning and everyday operation.

Medical Sales Rep

Integrated Medical Systems Birmingham - Birmingham, AL January 2007 to April 2008

Having 20 years of hospital experience gave me the edge for this job. While I was responsible for introducing the last medical equipment on the market to Hospital's and Dr. Offices, I also responsible for picking up and shipped out medical equipment from all the hospital in my territory for repair. This was done to save the hospital and Doctors money on the cost of buying new instrument and medical equipment. My relationship with most of the Doctors over the years really helps me shine in this position Education

AAS in Cosmetology

Lone star College - Kingwood, TX

2013

B.S. in Christians Studies

Mid-America Christian University - Oklahoma City, OK August 2009 to August 2011

Certificate in Surgical Technology Surgical Technology San Jacinto College - Pasadena, TX

1992

Skills

• Financial Management

• Profit & Loss

• Facilities Management

• Training & Development

• Budgeting

• Business Development

• Retail Management

• Merchandising

• Hair Styling

• Event Planning

• Management

• Payroll

• Inventory Control

• Project Management

• Cost Accounting Standards

• Store Management Experience

• Social work

• Data mining

• Microsoft Excel

• Data mining

• P&L Management

• Salesforce

• Quality control

• Human resources

• Analytics

• Medical terminology

• Customer service

• Documentation review

• Strategic Planning

• Recruiting

• Marketing

• Customer support

• Communication skills

• Negotiation

• Sales

Certifications and Licenses

Licensed Cosmetologist

February 2014 to February 2023

BLS Certification

CPR Certification

Non-CDL Class C

First Aid Certification

Additional Information

Skills

* Manager * Team player

* Leadership * Facility Management

* Performance optimization * Budget Development

* Strong presentation skills * New Business Growth

*Inventory Control * Time Management

* Staff training/development * Interpersonal Skills

* Employee scheduling * Vendor Negotiations

* Staff development * Vendor Partnership

* Customer Relations

* Motivation of Others

Business Development:

Served as Daycare Director for 6 years. I helped grow the company's childcare rate by 50 % in the first 6 months. Established and managed system to keep track of the children through electronic monitoring. Ran the day to day operation including payroll assisting hiring and firing. Developed and implemented a plan to retain the child care workers who started with the company from the inception. Successfully grew business by creative advertising, offering the potential customers discounts and more activities and implemented longer hour without hurting the bottom line of my Employer. Healthcare:

Collaborated with physicians to plan and implement patient care. Delivered compassionate care that exceeded hospital requirements. Successfully provided quality care to 100's of patients in Operating room for over 20 years.

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