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Customer Service Administrative Assistant

Location:
Chapel Hill, NC, 27516
Posted:
September 17, 2023

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Resume:

Ashley Oswald

*** *** ********* **

Building *

Chapel Hill, NC

984-***-**** adzrlv@r.postjobfree.com

RESUME

GOAL:

Seeking a challenging and rewarding job and to have an opportunity to make the best of my potential and contribute to the company’s growth.

ABILITIES:

•13 years of Excellent Customer Service Experience

•Excellent written and verbal communication skills, with attention for detail

•Extremely productive in a high volume environment

•Excellent computer skills

•Proficient in Microsoft Word

•Proficient in Excel

•Self starter with a positive attitude

EMPLOYMENT HISTORY

Cracker Barrel, Durham, NC

February 2019 - January 2020

Waitress/Cashier

Customer service, Handled Food orders, served tables, dishes, ordered supplies pertaining to kitchen, balanced cash registers before closing

Applebee’s, Durham, NC

March 2018 - December 2018

Waitress/Cashier

Handled Food orders, served tables, dishes, ordered supplies pertaining to kitchen, balanced cash registers before closing

The Heritage Grill, Durham, NC

October 2017 - February 2018

Waitress/Cashier

Handled Food orders, served tables, dishes, ordered supplies pertaining to kitchen, balanced cash registers before closing

Scoggins Electric, Durham, NC

April 2017- September 2017

Electrical Helper

Office duties included assisting in pricing jobs, pulling permits, billing invoices. Assisted on the job with wiring of receptacles, switches, lights and fixtures.

Jennifer McFall’s Cleaning Service, Hillsborough, NC

September2016-April2017

Cleaning Helper

Clean residential homes for clients. All cleaning including kitchens, bedrooms, livingrooms, bathrooms and dining areas. Vacuum floors, make beds, dusting, sweeping, clorox floors, clean toilets, take out trash, wash laundry and wash dishes, etc.

Almac Clinical Services, Durham, NC

March 2007-April 2014

Billing Coordinator

Answer questions and handle customer concerns regarding their account. Oracle built financial database for creating, billing, and posting of all accounts. Electronic filing system as well as paper filing.

Kelly Services for GSK, Durham, NC

May 2002 –December 2006

Administrative Assistant

Coordinated travel arrangements, meeting arrangements, ordering of catering services, order office supplies, answer multi-line phone system, handle all outgoing and incoming mail, filing of paperwork. Mitchell’s Hair Salon, Chapel Hill, NC

August 2000- May 2002

Salon Coordinator

Answered phones and scheduled appointments for all technicians. Cashed out and balance register daily. Maintained and order monthly inventory and monthly inventory reports. Spot cleaned salon when needed or under staffed. Washed laundry used by salon daily.

EDUCATION

Southern High School

High School Diploma,

1997 - 2000

Durham Technical Community College

Business Administration Courses

2000 - 2002



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