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Customer Service Data Entry

Location:
Woodbridge, VA
Posted:
September 17, 2023

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Resume:

Debora Oliveira Aquino

adzrli@r.postjobfree.com

571-***-****

Technical Skills

Hardware: Dell/HP/MAC Laptops & Desktops

Applications: Microsoft Office, to include Excel, Word, Power Point, and Outlook, Google Sheets, Google Pages, Keynote, Pages

Operating Systems: Windows 10, Android, and iOS

Education

GED

CPR/BLS

DIAGNOSIS CODING: USING THE ICD-10-CM

LIFE COACHING

Microsoft Essential Skills

Trilingual – ability to read, write, and speak in: English Spanish Portuguese Professional Experience

Stay at Home Mom and Military Wife 2017-2023

Purrty Pawz LLC, Board Member 202*-****-** hours,

Nonprofit Organization $0

•Handled incoming and outgoing mail and emails

•Retrieved prescriptions

•Assisted with lost supply purchases such as pet food, supplements, and grooming items

•Entered data into a computerized billing program

•Provided customer service, answered questions about adoptions

•Updated and filed patient charts

• Organized fundraising events

• Assisted in the preparation of the annual budget Vida Homecare Stafford,Va

22 hours $20

• Assist with meals and exercises

• Worked with up to 2 residents with daily living activities, including meals, bathing and bathroom needs

• Assisted with medications, dressing changes and transferring patients from chair to bed

• Hosted weekly games for residents and developed activities to keep patients mentally Eagle Automotives, Arlington, VA 2016-2017

Title Clerk/Office Manager

40 hours, $18

•Processed and organized documentation for vehicular sales and transfers.

•Managed all vehicle titles and organized the company’s title inventory, for over 1000 titles within Computerized Vehicle Registration (CVR).

•Responded to and resolved customer title issues, reviewed records and identified mismatched or incorrect records, processed resolutions with DMVs across the East Coast.

•Logged entries of titles and vehicle identification number’s into CVR.

•Processed new titles by completing costing and billing duties.

•Coordinated with other dealerships to validate titles, VINs, and transportation dates.

•Provided superb customer service, by screening incoming calls, responding to customer queries and assisting customers with any questions or concerns pertaining to the dealership and titling.

•Reviewed all transactional documents for processing, to ensure the correct vehicle’s were bought, sold, and titled

• Developed, prepared and analyzed budgeting

Doctor Delivery, Falls Church, VA 2007-2014 Receptionist/Dispatcher 40 hours, $15

•Screened incoming calls.

•Dispatched orders to delivery drivers.

•Data entry for all primary applications.

•Kept track of incoming orders and tracked timeliness of deliveries.

•Handled all customer inquiries.



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