Davier Knight

**,* **** ******* ******** Saint Catherine,

876-***-****, adzrld@r.postjobfree.com

Summary

Experienced customer service and sales representative with a proven track record of success in the telecommunications industry.

Proven ability to build relationships with customers and exceed their expectations.

Strong technical skills and ability to troubleshoot and resolve customer issues.

Proficient in using CRM software and other sales tools.

Experience

Customer Service and Sales Representative

Ibex Global

Portmore Pines, JA

2019 - 2021

Provided customer service and sales support for internet, TV, cell phone, and home security services.

Generated over $500,000 in sales in 2020.

Consistently ranked in the top 10% of customer service representatives.

Sutherland Global

New Kingston, JA

2022 - 2023

Provided technical support to customers via chat.

Resolved customer issues in a timely and efficient manner.

Consistently received positive feedback from customers.

Education (CxC)

Mathematics, Social Studies, English A, Principle of Business, Principle of Accounts

Skills

Customer Service

Sales

Technical Support

CRM Software

Microsoft Office Suite

Excellent Communication and Interpersonal Skills

Awards and Honors

Salesperson of the Month Award (2020)

References

Available upon request.