ERIK HANCHEY

***** ******* **** **. ************, TX. 78753

PH# 512-***-****

adzrk3@r.postjobfree.com

MANAGER/BARTENDER/SALES:

Specializing in Sales, Service, and Customer Relations Objective: To educate the consumer about our company/product and illustrate the importance of the product in their lifestyle. Find the customers likes and dislikes and cater to them as much as possible. The “sale” is a transfer of enthusiasm that should not end at the point of sale. It is the beginning of a new relationship that will ideally lead to a pipeline of new business and enthusiasm.

Professional

Experience

Finley's /Growler Bar- Round Rock & Pflugerville, TX. Dec2020-present

Shift Lead/Bartender

-Ringing up food and drink orders.

-making sure they reach the right customers.

-Maintaining FOH operations during a shift.

-Providing excellent service to bar patrons.

-Maintaining and Evolving a vast knowledge or craft beers.

-Suggesting good beer and wine food pairings with our customers.

-Updating POS system with new menu items.

-Keeping Severs, SAs and bartenders on task.

-drawer balance and deposits at the end of each shift. Slapbox Pizzeria-Round Rock, TX. October 2018-

December 2020

Front of House Manager/ Bartender

-Maintaining FOH operations during a shift.

-Providing excellent service to bar patrons.

-Maintaining and Evolving a vast knowledge or craft beers.

-Suggesting good beer and wine food pairings with our customers.

-Updating POS system with new menu items.

-Keeping Severs, SAs and bartenders on task.

-drawer balance and deposits at the end of each shift. Marshall's Tavern -Pflugerville, TX. Nov 2016-October 2018

Bartender/Booking manager

-Maintaining a clean and friendly bar.

-Booking local bands for entertainment.

-Getting out drinks in a timely manner.

-Updating Drink recipes.

-Maintaining Recipe knowledge.

-Handling Customer gaming transactions.

-Balancing the drawers at the start and finish of each shift Hanovers Draft Haus- Pflugerville, Tx Feb 09 -

May 2015

Manager/ Bartender

• Oversee day to day activity of establishment including sales, ordering, receiving beer, wine, and liquor.

• Training new employees and educating them on company policy as well as bar etiquette.

• Paying Bands, vendors, and other entertainment acts.

• Marketing the business and watching it grow.

• Serving of various wines and spirits in a high volume setting. The Water tank II- Pflugerville, Tx May

07 – Feb

09

Bartender

• Opened this new location and stayed on board until the location closed in 2009.

• Served food and drinks to customers in the bar.

• High volume sales.

Opal Divines (Marina)- Austin, Tx

Front of House Manager/Bartender

Feb 05 –

May 07

• Day to day operations of bar and restaurant.

• Hiring, firing, and ordering and training.

• Providing excellent customer service as well as knowledge of all of our different spirits, beer, wine, etc.

• Daily/nightly deposits.

• Keeping a beer, wine, and liquor inventory.

• Scheduling and supervising all front of house employees. Education and

Qualifications

Medina Valley High School Graduate, 1995: Castroville Tx. Southwest Texas State Graduate, 2000: San Marcos Tx.

(BFA in Theatre arts)

TV/ Film directing

Company of Angels Actors Repertory: Los Angeles, CA. Theatre Craft Actors Academy: Los Angeles, CA.

References:

Eddie Tran- 512-***-**** Hanovers Bar owner

Charlie Anderson- 512-***-**** Water Tank Owner

Michael Parker- 512-***-**** Opal Divines Owner

Eddie Peery- 954-***-**** Slapbox Pizza

Shana Cook- 512-***-**** Marshall's Tavern

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