Exceptional customer service skills honed

through experience in roles such as

Paraprofessional, Special Education Aide III,

and Cashier/Customer Service

Ability to communicate fluently in both English

and Spanish, allowing for effective

communication with a wide range of customers

Knowledge of behavior management

techniques acquired through work with special

education students

Attention to detail and strong organizational

skills, demonstrated through maintaining

records of student progress as well as

participation in professional development

courses

Ability to provide personal care and assistance

with basic physical needs, such as eating and

toilet use, acquired through work as a

Paraprofessional

Certifications in CPR, Boys Town, and Non-

Violent Crisis Intervention, demonstrating a

commitment to safety and well-being

Comfortable with fast-paced environments and

adapting to changing situations, acquired

through work in education and retail settings

Bilingual and fluent in English & Spanish

E D U C A T I O N

915-***-****

S K I L L S

C O N T A C T P R O F I L E S U M M A R Y

W O R K E X P E R I E N C E

Paraprofessional – PPCD (Preschool Program for Children with Disabilities) / Specialized Support Behavior Education Aide III

(2005-Present)

As a highly dedicated and passionate professional, I bring extensive experience in providing exceptional customer service and support in various settings. Throughout my career, I have demonstrated a proven track record of assisting special education students in addressing their behavioral and educational needs, as well as providing efficient and effective customer service as a cashier. With my ability to communicate fluently in both English and Spanish, along with my certifications in CPR, Boys Town, and Non-Violent Crisis Intervention, I am confident in my ability to excel in any team. I pride myself on my excellent interpersonal skills, attention to detail, and commitment to excellence, making me the ideal candidate for a flight attendant role at any major US airline.

M a r i a D o l o r e s B r i t o

Assist the teacher in addressing the behavioral and educational needs of special education students, which requires exceptional communication and interpersonal skills.

Implement appropriate behavior management techniques and interventions, which can be useful in dealing with challenging customer situations.

Support students with their education, basic physical needs, personal hygiene, and bodily functions such as eating and toilet use, which showcases strong attention to detail and ability to handle diverse tasks.

Document and maintain accurate records of student activities and progress, demonstrating strong organizational and record- keeping skills.

Collaborate with teachers and parents to discuss student progress, highlighting effective communication and teamwork abilities.

Participate in various professional development education courses, which highlights a dedication to learning and personal development.

adzrj1@r.postjobfree.com

El Paso, Texas

Ysleta Independent School District

Vista Hills Elementary School

El Paso, Texas

University of Texas at El Paso

El Paso, Texas

Education/Specialized Needs

Grand Canyon University

Phoenix, Arizona

Education/Specialized Needs

(2007-2009)

(2014-2015)

El Paso Community College

El Paso, Texas

Liberal Arts/Fashion Merchandising

(1986-1988)

Irvin High School

High School Diploma

(1983-1986)

El Paso, Texas

Experienced Customer Service Professional with Specialized Needs Education Cashier/Customer Service

Provide exceptional customer service by assisting with transactions, resolving customer issues and complaints, and building strong customer relationships. Utilize effective communication skills to ensure customer satisfaction and identify potential opportunities to upsell or cross-sell products and services. Operate cash registers and process customer payments, demonstrating strong attention to detail and accuracy in financial transactions. Monitor inventory levels, restock shelves, and maintain a clean and organized store, showcasing strong organizational and multitasking abilities. Participate in various professional development activities, which highlights a dedication to continuous learning and skill development. Customer Service/Cashier

Additional Certifications/Skills

W O R K E X P E R I E N C E C O N T I N U E D

(May 2020-Present)

R E F E R E N C E S A V A I L A B L E P E R R E Q U E S T Home Depot

El Paso, Texas

Fluent in Speaking, Reading, and Writing: English and Spanish Certifications CPR

Boys Town

Non-violent Crisis Intervention

Completed various certifications, which highlights a dedication to personal and professional development and a willingness to learn new skills and techniques. This demonstrates a commitment to safety and the ability to handle stressful situations with calmness and professionalism.

Contact this candidate