Post Job Free

Resume

Sign in

Customer Service Patient Care

Location:
Shreveport, LA
Posted:
September 17, 2023

Contact this candidate

Resume:

Kathy Anderson

Shreveport, LA

318-***-****

Available Position/ Manager

Willing to relocate to: Dallas-Fort Worth, TX - Houston, TX Work Experience

Patient Care Technician (PCT)

Comfort Keepers - Shreveport, LA June 2020 to Present cooking light cleaning errands and personal needs

bathing etc

private sitting

m&m private sitting - Shreveport, LA June 1995 to Present sitting with the elderly, take to doctor appointments and light housekeeping and cooking Teacher Assistant

Kids On The Way Learning Center

May 2022 to October 2022

Teach the kids different activities

Component Technician

LifeShare Blood Center - Shreveport, LA

March 2021 to June 2021

Processing blood sample stock and coolers and platelets Patient Care Technician

Fresenius Medical Care - Shreveport, LA April 2020 to June 2020 patient care tech focus on patient care with tasks including performing dialysis evaluations and reporting findings, prepping equipment and performing admin. tasks Pawn Broker

Cash America Pawn

July 2016 to April 2017 on duty greeting of the customer organization of the store, payday loans, selling of merchandise

Lead Senior Asst. manager

Security Finance

April 2014 to July 2016

Collection calls, filing, field work asst. The manager of profit of branch and goals. Training of other co workers.

Revenue Auditor

Margaritaville Casino

March 2013 to April 2014

10key. Excel spreadsheet balancing end of the months run daily reports losses and wins La. Gaming License

Branch Mgr

Cash Cow/ Community Loans - Shreveport, LA

June 2008 to November 2010

Training Customer rep, Filing paperwork, Approving loans, Collection calls, Title loans, Paperwork for Department Motor Vehicle

Pawn Broker

Cash America Pawn Shop - Shreveport, LA

December 2002 to June 2009

Responsible for meeting the needs of the customer by greeting each one

That enter the shop, finding out there purpose and, depending on the

Purpose

Initiating either a pawn or sales transaction

Education

High school in general studies

Captain Shreve High School(1988

graduate)

Skills

• Home Care

• Microsoft Word

• Dialysis Experience

• Payroll

• Microsoft Office

• Meal Preparation

• Assistant Manager Experience

• Senior Care

• Vital Signs Experience

• Data Entry

• Caregiving

• 10 Key Calculator

• Excel

• Patient Care

• Vital Signs

• Customer service

Certifications and Licenses

Driver's License

CPR/AED for Professional Rescuers and Health Care Providers Present

Patient Care Technician

Present

First Aid Certification

Assessments

Customer Focus & Orientation — Proficient

June 2020

Responding to customer situations with

sensitivity Full results: Proficient

Project Timeline Management — Completed

October 2019

Prioritizing and allocating time to effectively achieve project deliverables

Full results: Completed

Sales Skills: Influence & Negotiation — Familiar

January 2020

Using influence and negotiation techniques to engage with and persuade customers. Full results: Familiar

Verbal Communication — Completed

July 2019

Speaking clearly, correctly, and concisely

Full results: Completed

Customer Service — Proficient

June 2020

Identifying and resolving common customer

issues Full results: Proficient

Receptionist — Completed

January 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting.

Full results: Completed

Written Communication — Completed

January 2020

Best practices for writing, including grammar, style, clarity, and brevity.

Full results: Completed

Management Fit — Proficient

July 2020

Measures the traits that are important for success in management positions.

Full results: Proficient

Customer Focus & Orientation — Proficient

June 2020

Responding to customer situations with

sensitivity Full results: Proficient

Work Style: Reliability — Completed

January 2020

Tendency to be dependable and come to

work Full results: Completed

Cognitive ability — Completed

January 2020

Combining pieces of information to form general rules or conclusions.

Full results: Completed

Warehouse associate — Proficient

July 2020

Assesses the tendencies that are important for success in warehouse roles Full results: Proficient

Sales skills — Familiar

July 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals. Full results: Familiar Accounting skills: Bookkeeping — Completed

October 2020

Calculating and determining the accuracy of financial data Full results: Completed

Retail customer service — Familiar

June 2020

Comprehending and responding to retail customer needs. Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate