LaTanya Burt

Customer Service Agent

Akron, OH **305

adzri4@r.postjobfree.com

+1-216-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Representative Agent

DialAmerica - Akron, OH

January 2022 to Present

Customer Service Professional with more than 10+years experience of being in Customer Service Environment and working in a Call Center for 1year. Consistent positive interaction with Customers and Knowledge of time management have resulted in a promotion to be Floor Supervisor. Proven ability to adapt to Customer needs and match them with the right solutions. Customer Service Coordinator

H&R Block - Cleveland, OH

January 1998 to April 2022

This job is Seasonal from Jan15, til April 15 been with the company since 1997/2022 Answering phones,making appointments, Greeting Clients making sure the are comfortable in our waiting area filing paperwork, calling clients in for appointments etc…. Wal-Mart Associate

Walmart - Akron, OH

August 2014 to December 2014

Work unloading Store Merchandise and Stocking The Boxes in the correct place and order on the Shelves.Cleaning sweeping

Deli Department Associate

Giant Eagle, Inc. - Cleveland, OH

July 2008 to September 2014

I was a meat slicer inventory unload boxes to stack deli meats made sandwiches was also a cross trainer within the whole store cashier,customer service, cashier,bakery,hot foods,stocking etc… Warehouse Factory Worker

Hunts - Cleveland, OH

March 2006 to March 2008

Was online packing products boxing products put boxes on pallets preparing to get shipped out Education

GED in Customer Service Class

Fatima - Cleveland, OH

April 2005 to August 2006

Skills

• Food Safety

• Packaging

• Meat Cutting

• Pallet Jack

• Merchandising

• Order Picking

• Customer service

• Shipping & Receiving

• Food Preparation

• Load & Unload

• Warehouse Experience

• Cleaning Experience

• Machining

• Food Handling

• Food service

• Hotel experience

• Customer Service Agent Sales Inbound and Outbound calls (10+ years)

• Upselling

• Inside Sales

• Telemarketing

• Serving Experience

Certifications and Licenses

Food Handler Certification

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