Customer Service Agent
Resume:
LaTanya Burt
Customer Service Agent
Akron, OH **305
**********************@***********.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative Agent
DialAmerica - Akron, OH
January 2022 to Present
Customer Service Professional with more than 10+years experience of being in Customer Service Environment and working in a Call Center for 1year. Consistent positive interaction with Customers and Knowledge of time management have resulted in a promotion to be Floor Supervisor. Proven ability to adapt to Customer needs and match them with the right solutions. Customer Service Coordinator
H&R Block - Cleveland, OH
January 1998 to April 2022
This job is Seasonal from Jan15, til April 15 been with the company since 1997/2022 Answering phones,making appointments, Greeting Clients making sure the are comfortable in our waiting area filing paperwork, calling clients in for appointments etc…. Wal-Mart Associate
Walmart - Akron, OH
August 2014 to December 2014
Work unloading Store Merchandise and Stocking The Boxes in the correct place and order on the Shelves.Cleaning sweeping
Deli Department Associate
Giant Eagle, Inc. - Cleveland, OH
July 2008 to September 2014
I was a meat slicer inventory unload boxes to stack deli meats made sandwiches was also a cross trainer within the whole store cashier,customer service, cashier,bakery,hot foods,stocking etc… Warehouse Factory Worker
Hunts - Cleveland, OH
March 2006 to March 2008
Was online packing products boxing products put boxes on pallets preparing to get shipped out Education
GED in Customer Service Class
Fatima - Cleveland, OH
April 2005 to August 2006
Skills
• Food Safety
• Packaging
• Meat Cutting
• Pallet Jack
• Merchandising
• Order Picking
• Customer service
• Shipping & Receiving
• Food Preparation
• Load & Unload
• Warehouse Experience
• Cleaning Experience
• Machining
• Food Handling
• Food service
• Hotel experience
• Customer Service Agent Sales Inbound and Outbound calls (10+ years)
• Upselling
• Inside Sales
• Telemarketing
• Serving Experience
Certifications and Licenses
Food Handler Certification
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