CHRISTINE M. SWARTZLANDER

***** ********* *****

Cleveland, Ohio 44119

330-***-****

adzrg9@r.postjobfree.com

OBJECTIVE: Seeking part-time clerical employment within an office environment.

SKILLS:

Microsoft Word and Excel

10 Key Data Entry

Strong organizational skills

Typing 50 w.p.m.

Customer Service Experience

Sort and classify documents

Answer multi-line phone

Good Interpersonal Skills

General office equipment

QUALIFICATIONS:

Reliable/great work ethic

Excellent organizational skills

Experienced office assistant

Some supervisory experience

Proficient MS Word, Excel, internet research

WORK EXPERIENCE:

Custodian (permanent employee), Nottingham Baptist Church, Ohio

09/2021 to present

Cleaning and maintaining building

• Responsible for various cleaning tasks

• Handling set up and tear down for events

• Maintenance for minor repairs

Case Manager (permanent employee), Expert Document Examiner, Ohio

05/2016 to 09/2021

Answering phone calls to assist clients with forgery questions and case information.

• Process credit card payments

• Update scheduling calendar

• Respond to and send emails to clients

• Prepare client documents and folders

Secretary (permanent employee), Heights Driving School, Richmond Heights, Ohio

09/2015 to 05/2016

Answering phone calls to assist customers with website information, registration, scheduling and records information.

Process credit card payments

Maintain log book of all incoming forms of payments

Organizing and filing student contracts

Inputting instructor log records into the database

Maintaining and updating the Google calendar

Handling and processing incoming and outgoing mail

Verifying and entering student information into the state of Ohio site to process certificates of completion

Records/File Clerk (contract employee), City of Youngstown, Youngstown, Ohio

12/2012 to 08/2015

Performs records management services for various departments within City Hall.

Retrieve, organize and store archival documents

Scan legislation into the copier for file management

Enter data of all legislation into the AgendaMaster system

Perform alphanumeric filing of records in various departments

Verify accuracy of information

Organize the disposal requests of records as necessary

Serve as consultant to the City’s Records Retention Commission

Assist department heads in updating the retention schedules

Produce Manager & Cashier, Save A Lot, McDonald, Ohio 10/2011- 10/2012

Responsible for the entire produce section of the grocery store.

Performed cashiering duties

Managed the produce section of the store

Supervised & trained employees

Order and stocked produce items

Responsible for ordering & inventory of the produce department

Data Entry Specialist (temporary), PrimeNet, Boardman, Ohio 8/2011-10/2011

Marketing Representative (temporary), Progressive Business Publications, Boardman, Ohio 2/2011-8/2011

Office Assistant, McDonald Baptist Church, McDonald, Ohio 1/2009-6/2009

Admissions Representative, Trinity Baptist College, Jacksonville Florida 8/1999- 5/2001

EDUCATION:

Attended: Trinity Baptist College, Jacksonville Florida

Classwork in Office Administration

REFERENCES ARE AVAILABLE UPON REQUEST.

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