CHRISTINE M. SWARTZLANDER
Cleveland, Ohio 44119
*************@*****.***
OBJECTIVE: Seeking part-time clerical employment within an office environment.
SKILLS:
Microsoft Word and Excel
10 Key Data Entry
Strong organizational skills
Typing 50 w.p.m.
Customer Service Experience
Sort and classify documents
Answer multi-line phone
Good Interpersonal Skills
General office equipment
QUALIFICATIONS:
Reliable/great work ethic
Excellent organizational skills
Experienced office assistant
Some supervisory experience
Proficient MS Word, Excel, internet research
WORK EXPERIENCE:
Custodian (permanent employee), Nottingham Baptist Church, Ohio
09/2021 to present
Cleaning and maintaining building
• Responsible for various cleaning tasks
• Handling set up and tear down for events
• Maintenance for minor repairs
Case Manager (permanent employee), Expert Document Examiner, Ohio
05/2016 to 09/2021
Answering phone calls to assist clients with forgery questions and case information.
• Process credit card payments
• Update scheduling calendar
• Respond to and send emails to clients
• Prepare client documents and folders
Secretary (permanent employee), Heights Driving School, Richmond Heights, Ohio
09/2015 to 05/2016
Answering phone calls to assist customers with website information, registration, scheduling and records information.
Process credit card payments
Maintain log book of all incoming forms of payments
Organizing and filing student contracts
Inputting instructor log records into the database
Maintaining and updating the Google calendar
Handling and processing incoming and outgoing mail
Verifying and entering student information into the state of Ohio site to process certificates of completion
Records/File Clerk (contract employee), City of Youngstown, Youngstown, Ohio
12/2012 to 08/2015
Performs records management services for various departments within City Hall.
Retrieve, organize and store archival documents
Scan legislation into the copier for file management
Enter data of all legislation into the AgendaMaster system
Perform alphanumeric filing of records in various departments
Verify accuracy of information
Organize the disposal requests of records as necessary
Serve as consultant to the City’s Records Retention Commission
Assist department heads in updating the retention schedules
Produce Manager & Cashier, Save A Lot, McDonald, Ohio 10/2011- 10/2012
Responsible for the entire produce section of the grocery store.
Performed cashiering duties
Managed the produce section of the store
Supervised & trained employees
Order and stocked produce items
Responsible for ordering & inventory of the produce department
Data Entry Specialist (temporary), PrimeNet, Boardman, Ohio 8/2011-10/2011
Marketing Representative (temporary), Progressive Business Publications, Boardman, Ohio 2/2011-8/2011
Office Assistant, McDonald Baptist Church, McDonald, Ohio 1/2009-6/2009
Admissions Representative, Trinity Baptist College, Jacksonville Florida 8/1999- 5/2001
EDUCATION:
Attended: Trinity Baptist College, Jacksonville Florida
Classwork in Office Administration
REFERENCES ARE AVAILABLE UPON REQUEST.