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Loan Officer Customer Service

Location:
Hanover, PA
Salary:
45,000
Posted:
September 17, 2023

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Resume:

DOROTHY L. PATTERSON

*** ****** **. *******, ** *7331 443-***-**** adzrg4@r.postjobfree.com

OVERVIEW

Highly motivated professional with 30 years of lending experience helping a variety of clients while managing a demanding office setting.

RELEVANT SKILLS

Credit Analysis Communication Marketing

Time Management Data Collection MS Office Suite (Word, Excel, ) Customer Service Multi-Tasking Encompass Software

CRM Marketing Software Meeting Deadlines

Knowledge of National Mortgage Licensing System

Strong knowledge of loan products, from Conventional to Government loans. EXPERIENCE

Sr. Loan Officer-Mortgage Services

Prime Lending York, PA Aug 2021-Feb 2023

Building Relationships with Builders and Realtors, effectively handing all phases of mortgage transactions, counseling Borrowers who require credit repair, coordinating settlement dates with Attorneys and Title Companies. Serving York & Adams Counties, as well as, State of MD.

Loan Officer-Mortgage Services

First National Bank York, PA Mar 2018-Aug 2021

Building Relationships with Builders and Realtors, effectively handing all phases of mortgage transactions, counseling Borrowers who require credit repair, coordinating settlement dates with Attorneys and Title Companies. Serving York & Adams Counties, as well as, State of MD.

Sr. Loan Officer-Mortgage Services

Carroll County Bank Westminster, MD Oct 2017-Mar 2018 Building Relationships with Builders and Realtors, effectively handing all phases of mortgage transactions, counseling Borrowers who require credit repair, coordinating settlement dates with Attorneys and Title Companies. Serving York & Adams Counties, as well as, State of MD.

Loan Officer-AVP Retail Mortgage Lending Services

New Windsor State Bank Various Locations in Carroll County May 2009-Oct 2017 Building Relationships with Builders and Realtors, effectively handing all phases of mortgage transactions, counseling Borrowers who require credit repair, coordinating settlement dates with Attorneys and Title Companies. Established Broker relationships to extend lending products, Serving York & Adams Counties, as well as, State of MD. EDUCATION

General Studies

Carroll Community College Westminster, MD 1976-1977 Marketing and Merchandising

COMMUNICATION

Attended RAYAC and Carroll County Board of Realtors Meetings as a Presenter of Product Knowledge for Member’s Lunch-and-Learn Events, Presented at Builders Shows in MD & PA sharing knowledge of lending products.

LEADERSHIP

Member of the Board of Directors for the I.C.A.N. Foundation for Visually Impaired Children (2016-2018), Member of RAYAC- York & Adams County, and Member of the Carroll County Realtor Association.

REFERENCES

Victoria Brusche

Mortgage Sales-Orrstown Bank 410-***-****

Nancy Brody

President of Maryland Title 301-***-****

Melissa Divers-Reed

Realtor -Remax Solutions 443-***-****



Contact this candidate