UMARR SHEHZAD

DOB **/**/**

VISA: Transferrable Current location: DOHA

+974********

adzrbp@r.postjobfree.com

Objective: An energetic, committed and highly motivated graduate who completed his Bachelor of Business Administration in Management from University of Huddersfield, UK and also having a diploma in Human Resource Management from the College of the North Atlantic, Qatar. I am pursuing my career path to achieve my utmost goals of my life to become a great professional leader and take initiative of my career in HCKA and currently working in Vodafone for further enhancement of my professional skills. I am very passionate & result driven executive and looking forward to work in a prestigious organization where I could foresee my career with great learning, development and skills enhancement for future career growth.

WORK EXPERIENCE

Team Leader, RITS Qatar - Vodafone Channel Partner, Doha, Qatar 02/2023 - Current

Brief objectives:

Handling a Team of 10 people.

Making team strategies to constantly achieve the Monthly Team Targets.

Pushed the team to focus on the Net Activations.

Made different type of strategies to control the Churn (Revenue Loss) which turned out to be successful in the month of April.

Saved overall 75 points of Team Churn (Revenue Loss) in the month of April 2023.

Motivated the Team by keeping internal competitions with prizes.

Senior Account Manager, RITS Qatar - Vodafone Channel Partner, Doha, Qatar 01/2022 – 01/2023

Brief objectives:

Assisted the Team Leader in providing the message to the team

Provided Product Training to the new staff

Conducted morning brief meetings in absence of the Team Leader

Maintained good customer relations and promoted Vodafone

Resolved multiple customer issues, and providing them satisfaction

Corrected issues efficiently to maintain productivity goals

Sales Account Manager, RITS Qatar - Vodafone Channel Partner, Doha, Qatar 05/2021 – 12/2021

Brief objectives:

Maintained good customer relations and promoted Vodafone

Highest target achiever for the month of August, September, November 2021 and December 2022

Managed 10+ VIP accounts.

In depth knowledge of Vodafone products and policies.

Worked hard to learn all required tasks quickly to maximize performance.

Successfully and continuously, hit sales targets by seeking money-making opportunities for expansion.

Corrected issues efficiently to maintain productivity goals.

Resolved multiple customer issues, and providing them satisfaction.

Helped customers sign up for loyalty programs and submitted completed paperwork.

Sales & Marketing Assistant Internee, HCKA Web Development & Solution, Doha, Qatar 01/2020 - 09/2020

Brief objectives:

Created profitable marketing campaigns for products using social media strategies and analytics.

Increased site traffic through targeted marketing and social media campaigns.

Sought out new vendors for services such as video production as well as materials to complete marketing objectives.

Set up meetings between project members and clients to develop ideas, discuss progress, and set goals.

Assisted in daily administration duties, such as finance monitoring and corresponding to emails.

HR Intern, AON, Doha, Qatar 06/2019 - 08/2019

Brief objectives:

Set up appointments, meetings, and conferences for employees.

Assisted with recruiting, background checks, and reference checks.

Facilitated onboarding of new employees by scheduling training, answering questions, and processing paperwork.

Completed payroll processing for over 50 employees.

Responded to questions and concerns of new hires.

EDUCATION

UNIVERSITY OF HUDDERSFIELD, Huddersfield, United Kingdom, April 2021 Bachelor of Business Administration: Management

COLLEGE OF THE NORTH ATLANTIC - Qatar, December 2019

Diploma of Higher Education: Human Resources Management

SKILLS

Sales and Marketing

Business Planning

E-commerce skills

Managerial Accounting

Account Management

Channel Management

Market Research skills

AWARDS AND ACCOMPLISHMENTS

1st Place 5 min Business Pitch Competition 2019

Brilliant Student Award 2015

Highest Target Achiever for the month of August 2021, September 2021, November 2021, May 2022, June 2022, July 2022, August 2022

1st ever to sell Vodafone Giga Business 5G 1GBPS plan

Sold a Fiber Internet Deal worth QR 10,000 to a single company in August 2022.

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