Administrative Assistant Data Entry
Resume:
Kristin Chadwick
Talented, devoted and over achieving at all tasks thrown my way.
Snellville, GA 30039
*****************@*****.***
I am a billing specialist and organized administrator Thriving to become an asset to my employer. I am searching for a career not just a job to prove my expertise and commitment! Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Assistant Manager
My Eye Lab DFW - Sandy Springs, GA
February 2019 to Present
Sales and technician role as well as managerial role. Trainer Receptionist/Administrative Assistant contract
State Farm Mutual Automobile Insurance Company - Atlanta, GA April 2020 to November 2020
• Answering incoming calls
• Calling new possible customers and introducing policies that would be helpful for the customer to purchase.
• Collecting monthly premiums over the phone and posting to accounts.
• Organizing new policies and upcoming premiums due into an excel spreadsheet. TABULATOR
NSPIRE Outreach - Lawrenceville, GA
February 2019 to February 2020
• I process each drivers route from donors, a non-profit organization, and calculate how much each driver has picked up.
• make sure that each driver is accounting for donations, so they can get paid for bonuses.
• tracking drivers as they go from neighborhood to house collecting donations accordingly without missing anyone.
• data entry ever donors address, phone number, name and email addresses.
• answer inbound calls ranging from 100-450 calls a day communicating and explaining what the donors would be donating for, why and where it goes.
• training many of the multiple employees that come into the organization.
• process payroll for each driver, work at home and in-bound calling employees. Biller contract
North Georgia Urgent Care - Duluth, GA
December 2018 to February 2019
I am the lead biller and I post charges, process claim, send out EOBs and much more! Administrative Assistant/Receptionist biller
contracts
June 2018 to December 2018
i have been catching up and helping companies fill-in positions for administration and billing. Im ready to stay where i know i will make a difference!
Administrator
Atlanta Center for Gastroenterology - Decatur, GA
January 2018 to June 2018
Checking patients in and out and verifying insurance. Making sure referrals, when needed, are in their charts and checking patients in using MicroMD.
• Preparing authorizations for appointments, colonoscopies/ EGD's? Upper GI on insurance websites or using Trizetto.
• Processing medical records for any incoming or outgoing requests through the doctors approval before processing.
• Collecting payments for past due and copays before patient is checked in.
• Preparing a list of approximately 50-150 patients and collecting past due before patients are sent to collections.
• Team work and being the first and last face/ personality when the patients arrive and leave to give a great impression for them to come back.
Ophthalmologist technician
Vision Institute
April 2017 to August 2017
The business slowed down and I am rehire able. I learned any and everything I needed to know to become the best tech. I read books and watch short clips. I am also practice testing to become credentialed.
• History taking
• Visual acuity measurement
• Refractometry (measurements for the glasses prescription)
• Tonometry (measure eye pressure)
• Measure pupil size and reactivity
• Test and measure eye muscle function
• Visual field testing
• Corneal thickness measurement
• Corneal curvature measurement
• Corneal topography
• Retinal nerve fiber layer measurement
• Retinal thickness and topography
• Fluorescein angiography
• A and B-scan ultrasonography
• Assist with contact lens fitting, and patient instruction
• Prepare for and assist with in-office procedures
• Surgical assisting
Release of Information Specialist
Kaiser Permanente
November 2016 to March 2017
Expert at Epic Medical Records software with processing walk-ins, referral and over the phone status updates.
• Reading over EOB's, authorizations and transferring calls throughout the company to where they need to go.
• Data entry with STAT requests and processing urgent request's while medical facility is on the phone answering up to 450 calls a day.
Represented as a Release of Information Specialist and front desk administrator
HealthPort Technologies
July 2015 to June 2016
Work from different EMR's, such as NextGen, to access patient's records for continuing care, personal or legal reasons.
• Answered incoming calls and assisted patients as well as transferred calls to the correct department.
• Meet a standard productivity per hour/day to satisfy each sites incoming requests. Administrative Assistant/Receptionist
Infectious Disease Consultants
June 2014 to April 2015
Checked patients into the facility, and checked them out with referrals in a timely manner, referring to top physicians in areas to accommodate patients.
• NextGen software knowledgeable to access patient electronic health records in a quick and correct manner.
• Reviewed fee tickets to determine ICD-9/ICD-10 and CPT codes and billed corresponding to help less audits in the billing department.
• Authorized IV/IGG therapy injections and PICC lines, either in office, at home or at the hospital.
• Scanned paper charts and filed them into ICS into NextGen to keep clinic rapid.
• Assisted management to go through reports and find money that has not been billed and viewed claims and EOB's to manage incoming and outgoing payments from the Specialist facility. Checked in patients and answered phone calls to assist them accordingly MD complete final paperwork, so patient nor physician would fall Covenant Medical Center
December 2013 to May 2014
December 2013 to May 2014 on ClinicalWorks and NextGen.
• Calling insurance companies and authorizing medications and office visits over the phone and on web portals.
• Assisted physicians in rooms to help MD complete final paperwork, so patient nor physician would fall behind schedule. Evaluated and organized the incoming records through fax, mail, and drop off to help one physician practice.
Education
High school in HS Diploma with HONORS!
Long Beach high - Long Beach, MS
August 2008 to May 2011
Bachelors of Science in Healthcare Management in Healthcare Management South University
Diploma in Medical Insurance in Medical Insurance
Everest Institute
Skills
• collections. (6 years)
• CPT (6 years)
• CREDIT (7 years)
• ICD (6 years)
• ICD-9/10 (7 years)
• Medical Billing
• DME
• Medicare
• Primary Care
• Medicaid
• Insurance Verification (6 years)
• Medical Terminology (7 years)
• Microsoft Office (8 years)
• Claims Processing (6 years)
• Administrative Assistant (6 years)
• Receptionist (6 years)
• Medical Records (6 years)
• Training (4 years)
• Client Relations (6 years)
• HCPCS (6 years)
• Precertifications (6 years)
• Data Entry (6 years)
• Documentation (6 years)
• Phones (6 years)
• Referrals (6 years)
• Multi-Line Phone System (6 years)
• Claim denials (6 years)
• Accounts Receivable/payable (6 years)
• Accounts Payable
• Quickbooks
• Collections
• Billing
• claims
• Accounts Receivable
• Filing
• coding
• Microsoft Excel
• Epic
• Excel
• Accounting
• Outlook
• EMR Systems
• Medical Collection
• Laboratory Experience
• Medical Coding
• ICD-10
• Anatomy Knowledge
• HIPAA
• Healthcare Management
• Medical Scheduling
• Patient Care
• Phone Etiquette
• Medical Office Experience
Links
https://www.linkedin.com/in/kristin-chadwick-47891a155 Awards
Honors
May 2011
I graduated high school with honors as well as my certifications in college from medical insurance billing and coding with honors as well.
Collections specialist
November 2014
I received number one in collecting the most money from claim denials and resubmitting those claims, as well as collections from past due accounts from patients and insurance companies. I have done this at multiple locations with jobs through all the contracts that I’ve done. Cheerleading scholarship out of high school
December 2010
Certifications and Licenses
Medical Billing and Coding
June 2013 to Present
I am Certified in medical insurance billing and coding. I received my certification from Everest Institute in Norcross Georgia. I have had experience with every aspect of medical billing from authorizations, insurance verification, claims, claim denials, submissions of claims, reimbursement, collections and many more.
CPR/AED
August 2015 to Present
I got my CPR certification in college and renewed again in 2015. I have to be certified at any facility I work with so I keep my CPR certification up-to-date. Microsoft Office Specialist
May 2012 to Present
I got certified through my internship when I was getting my certification for medical insurance billing and coding.
Medical Coding Certification
BLS Certification
Medical License
BC/BE
Assessments
Medical Billing — Proficient
August 2019
Understanding the procedures and forms used for medical billing. Full results: Proficient
Working with MS Word Documents (Basic) — Highly Proficient September 2019
Basic Word techniques, including the use of tools to format or edit text. Full results: Highly Proficient
Medical Billing — Familiar
September 2019
Understanding the procedures and forms used for medical billing. Full results: Familiar
Receptionist — Proficient
August 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient
Customer Focus & Orientation — Proficient
August 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient
Customer Focus & Orientation — Highly Proficient
August 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Personality: Hard-Working — Highly Proficient
June 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Highly Proficient
Logic & Critical Thinking — Proficient
June 2019
Using logic to solve problems.
Full results: Proficient
Receptionist — Proficient
June 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient
Active Listening — Expert
June 2019
Actively listening and appropriately responding in conversations. Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
Humane society
February 2016 to Present
Faith academy tutor
October 2017 to Present
I go twice a month to a program that help kids who dont want to be in school get their high school diploma and apply for colleges/scholarships.
Additional Information
SKILLS
Insurance verification CollaborateMD ICD-9/10 CM Patient Registration Patient scheduling E-Clinical CPT Patient Collections Patient Registration Patient Collections Claim Status Authorizations Front Desk/ Administration ClinicalWorks NexGen IV/IGG PICC Authorization MicroMD
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