Gregory White

San Antonio, TX *****

adzr86@r.postjobfree.com

+1-210-***-****

Driven leader seeking a position to contribute managerial and customer service skills. Adept to building and developing strong relationships with customers and employees.

· 20+ years of outstanding customer and personal service.

· Strong analytical, communication, interpersonal, organizational, judgement and decision-making skills.

· Able to verbally communicate easily and comfortably in social situations as well as lead training sessions, or one on one with customers.

· Able to complete all verbal and written instructions in a most efficient manner; communicate effectively with supervisors as well as peers (the whole TEAM).

· 10+ years experience facilitating team training, coaching team members and mentoring peers.

· Willing and able to learn exceptionally fast and retain knowledge.

· Exceptional ability to manage material resources. Work Experience

Merchandising Supervisor

The Home Depot

February 2022 to Present

· Communicate with Manager on Duty (MOD) and Department Supervisors to provide updates on current projects and any specific area impacts; partner to address any issues that may impact General Service and project completion by performing condition walks.

· Plan daily activities (projects, GS, BIT) in accordance with available hours each day/week.

· Prepare for upcoming weeks by reviewing the Planning tab of the Sup Dashboard, including upcoming workload and scheduling to plan.

· Utilize the Planning section of the Supervisor Dashboard to plan Crown Bolt service for the week; ensure Crown Bolt actual hours do not exceed planned hours using the Expectations tab.

· Review results to measure performance and review execution cadence with Associate

The Home Depot - San Antonio, TX

March 2021 to February 2022

• Maintain working knowledge of various products, and determine customers’ needs and present solutions that meet an array of criteria. Understand projects and the products associated with completing them.

• Adhere to safety guidelines within the warehouse.

• Manage HAZMAT items. Team leader responsible for cleanup and storage of hazardous materials in accordance with MSDS.

• Maintain products on the shelf as well as organize overstock.

• Coach new associates in the day-to-day expectations of the company and provide guidance for success Owner/Operator

C&W Vending - San Antonio, TX

May 2014 to March 2021

• Managed entire business operations including delegating responsibilities such as inventory, shipping/ receiving and payment of bills, bookkeeping, and accounting.

• Planned and drove multi-stop routes to ensure the most efficient and effective course to deliver product on schedule, and to maintain equipment.

• Built and maintained solid relationships with clients that increased referrals and revenue. • Maintained organized inventory records to make sure there was enough product on time for every route.

• Ensured accurate payments to clients on a daily/weekly/monthly basis.

• Extensive knowledge of Quickbooks used for my own accounting to diligently maintain accurate financial records.

Manager on Duty

Waxy O' Connors - San Antonio, TX

May 2012 to May 2014

• Balance sales and receipts from all nightly employees with sales data to ensure accuracy of content.

• Responsible for customer experience by ensuring their satisfaction with quality of food and service through the expeditious resolution of customer inquiries and complaints.

• Managed daily operations including: ordering and receiving of product, server and bartender cleaning schedules, customer service, opening and closing duties, opening or shutting down and counting registers, and entering daily sales into proper reports. Head Bartender

Howl at the Moon - San Antonio, TX

April 2003 to May 2012

• Utilize sales techniques and communication skills to ensure the customer enjoys an experience above expectations.

• Supervise daily operation procedures and provide proposals of more efficient and economical methods of operation. For example, I was able to create a training schedule for the new bartenders by giving management more effective days, positions, and duties for a faster training. 3 / 3

• Worked closely with management to maintain proper inventory spec and inform them of any problems.

• Collaborated with management to implement and maintain proper procedures as well as reassure a safe and efficient work environment.

• Responsible for training new employees on bartending operations and techniques. Assistant General Manager

The Tap - San Antonio, TX

November 2000 to February 2003

• Became youngest manager ever promoted through honesty, integrity, work ethic, and responsibility to my duties.

• Responsible for implementing policies, procedures and regulations and ensured employees’ commitment to same principles.

• Regulated costs to provide a more profitable business by creating a network of suppliers to ensure the lowest cost for certain goods and supplies.

• Controlled all weekly ordering and oversaw proper amount of inventory for daily operations. Education

Bachelor's degree in Business Management

UTSA - San Antonio, TX

August 2006 to May 2012

Skills

• 20+ years of outstanding customer and personal service.

• Able to verbally communicate easily and comfortably in social situations as well as lead training sessions, or one on one with customers.

• Able to complete all verbal and written instructions in a most efficient manner; communicate effectively with supervisors as well as peers (the whole TEAM).

• 10+ years experience facilitating team training, coaching team members and mentoring peers.

• Willing and able to learn exceptionally fast and retain knowledge.

• Exceptional ability to manage material resources.

• Strong analytical

• communication

• interpersonal

• organizational

• judgement and

• Merchandising

• Management

• Project Management

• Pricing

• Research

• Budgeting

Contact this candidate