Wafa Tausalkar

Email-Id: adzr65@r.postjobfree.com

Address: Mumbai

Mobile No.: 913-***-**** /859*******

EXPERIENCE

UBS Forums Pvt Ltd June 2021-Sep 2021

Worked as Delegate Acquisition Executive.

Key responsibility include:

●Acquiring delegates for webinar and events, case studies, and specialized research programs.

●Sending invitation to the delegates.

●Collaboration with the team members to achieve better results.

●Inviting delegates for attending webinars, events and conferences.

●Connecting with relevant delegate via mail and LinkedIn

●Acquiring required guest from the database for upcoming event/Webinars

●To Outcall delegates for lead generation & follow up calls

Utopian VA Ltd January 2022-Present

Working as E-Commerce Specialist.

Key responsibility include:

●Communicate with Amazon (Parent Organization)

●Handling Amazon Seller Central page.

●Responding to the customer concern and questions related to the suspension

●Managing client over phone, chat and email-based support

●Co-ordinating with supplier and warehouse with regards to the availability of stock.

●Store operation.

●Delivery and procurement of the products: find, negotiate and co-ordinate with vendors and distribution centres.

●Supporting the e-commerce team in any ad hoc tasks as required.

●Order fulfilment-Customer receive the products they ordered and process return, replacement, shipping, tracking, process order and reconcile inventory in required

●Track refund, manage return, return logistics and file claims with shipment companies for shipping errors.

●Ward off competitor attacks in form of fake reviews

●Communicate effectively with key stakeholder (manager, Backend operation team)

●Reporting on weekly and monthly basis.

●Collection and analysing the data for better optimization of Sales.

ACADEMIC DETAILS

Examination

University/Board

Institute

Year

%

T.Y.B.M.S.

Mumbai University

Royal College, Mira Road

2021

70%

Higher Secondary

HSC

Reena Mehta College, Bhayander

2018

74%

Matriculation

SSC

N.H. English Academy

2016

84.60%

SKILLS

•Leadership and Organizational Skills.

•Effective Team leading and Ownership attitude.

•Ability to incite the Ownership attitude in team members.

•Effective Communication Skills.

•Negotiation Skills.

•Ability to analyse and mitigate potential Risks.

•Critical thinking, problem-solving Skills.

•Effective Planning, Scheduling and Time Management skills.

•Ability to work with cross-functional teams.

•Iterative learning attitude.

EXTRA- CURRICULAR ACTIVITIES

● An active member of IDF.

● Volunteered in the UMANG Event organised by ISKCON

● Volunteered in the TATA Marathon.

● Participated and won in many intercollegiate and college events.

● Volunteered in Cancer Rally by Bhakti Vedanta Hospital.

● Member in organizing the Alumni Meet of our Institute.

Personal Detail:

Date of Birth: 5th October 2000

Nationality: Indian

Marital Status: Unmarried

Language known: English, Hindi and Marathi

Declaration:

I consider myself familiar, I am also confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge.

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