Front Desk Administrative Assistant
Resume:
Vintrenia Fulton
Saint Albans, WV 25177
**************@*****.***
EDUCATION
**** ******** ******* **********
Southern Career Institute
**** ********* Nursing Assistant
National Center for Assisted Living American Healthcare Associat 2020 Approved Medication Assistive Personnel
Med tech State of West Virginia
2017 Ross Medical Center
Medical Insurance Specialist,Billing and Coding, Medical Office Administration 2017 Synapse Certification
Electronic Records, Billing and Coding Medical office Procedure
2014 Garnet Career Center
Certified Nursing Assistant: Eval Code:1214-68826. 2013 Frederick Community College
Microsoft Software Certification (Excel PowerPoint Word) SKILLS
● HIPPA compliance
Certified
● ICD-10-CM
● HCPSC
● CPT Coding
● Insurance,billing
● filing
● reimbursement
● Medical terminology
● Microsoft Office Suite
● Superior oral and written
communication
● Approved Medication
Assitive Personnel
(AMAP)
● Excellent Organization
Skills
● Accounts receivable and
payable
● Administrative office skills
● Basic human anatomy and
physiology
● Customer service
● Electronic Medical
Records
● CPR/First Aid Certified
Experience: 2017 Kanawha Valley Gastrointestinal Office (Front Desk Admin)
● Patient Check in/out
● EOB
● Billing
● batch reports
● Appointment scheduling
Accounts payable/receivable
● Claims
● Insurance regulations and Procedures
● Workers Compensation
.
2017 Omnicare Administrative Assistant (Externship)
● Phone triage
● Front desk clerical duties
● Inventory Insurance claims/verificationOffice workflow
● Referrals
● Claims
WORK HISTORY
2022 Ask consulting (Truist Bank) Credit and Collections Representative
● Extensions
● Late stage collections
● Payment arrangements
● Repossessions
● Rv boat and auto accounts
● Trained on Line of Credits accounts
● Deferrals
● Payments
● Stop accrual accounts
● Accrual accounts
● Account Maintenance
● Update Client Demographic
● Analyze/review understand status of account
● Communicate and educate clients of Options
● Rights and responsibilities
● Communicate and educate Process and procedures of Truist Bank contracts,State and Federal guidelines
2021 Everise C3 Connect (CSR)
● Inbound calls
● Field and Technology Support
● Troubleshoot and redirect malfunctioning devices
● Data Entry forTax returns
● Notate all accounts accordingly
● communicate/ document any changes or updates to system issues
● pRemain knowledgeable of all software and new features for software
● Accurately complete and prepare
● known issues or schedule releases for various forms or updates 2018 Hopewell Community Services LLC. (Direct Support)
● Assist Individuals with intellectual and physical disabilities
● Kept daily and weekly notifications of any changes in health or dietary need
● Administer medications
● Meal prep
● Charting
● ADL’S
2016 Edna McClanahan (Caregiver)
● Medication reminders.
● Administered medications as prescribed by a physician.
● Assisted with daily living needs.
● Kept daily and weekly notifications of any changes in health or dietary need
● Companionship
● Transportation
● Appointments scheduling
● Complete and total care
2016. Right at Home (Caregiver)
● Daily, Weekly Reports
● Assist with ADQ
● Transport
● Appointment scheduling
● Transfer
● Ambulation
● Dietary w/ or w/o special conditions
2012. Helping Hands (Office Manager)
● Maintained accurate, updated, and detailed records
● Collected monthly payments from clients
● Staff development and training
● Public education for effective wellness programs
● rehabilitation services
● Conducted orientation classes.
● Implemented effective ways to communicate with clients and families
● Evaluate staffs accuracy using system software,
● Documenting legal forms, and communication logs
2011 Margaret Kamakaris (Health Aide)
● Medication reminders.
● Administered medications as prescribed.
● Assisted with daily living needs
● Kept daily and weekly notifications of any
● changes in health or diet
2007 Options for Senior America (Homecare/office manager)
● Assigned patients properly with compatible aides
● Maintained and organized files for multiple cases
● Maintained daily, weekly, and monthly progress records
● Assisted with scheduling patient appointments
● Schedules/ orientations/ new hire training class
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