Muhammad Sadam Sarwar
Senior Clerk (University Of Kotli)
Address Kotli, Pakistan 11100
Phone 009***********
E-mail ****************@*****.***
Detail-oriented Senior Clerk adept at managing multiple simultaneous tasks with minimal direction. Resilient and organized professional with excellent communication and interpersonal abilities. Liaises with colleagues and builds rapport with customers to maximize satisfaction. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Skills
Office management
Office administration
Expense reporting
Administrative support
File management
Cash Handling
Proficient in [MS Office]
Mail handling
Work History
2017-08 - Current
Senior Clerk
University Of Kotli, Kotli
Set up meetings and organized supporting materials.
Placed supply orders and restocked office items.
Managed travel and other expense reports, verifying details and filing documentation.
Applied advanced abilities in [MS Office] to produce high-quality [Results].
2012-03 - 2013-03
Customer Services
Mobilink, Kotli
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Provided primary customer support to internal and external customers.
Updated account information to maintain customer records.
Education
2005-01 - 2007-01
High School Diploma
Secondary School - AJK Bise
2009-01 - 2011-01
Humanities: Humanities
High Secondary School - Ajk Bise
2016-03 - 2018-03
Bachelor of Arts: Mass Communication
Allama Iqbal Open University - AJK
Certifications
Certified of Participation (Disaster Management)
Certified of Participation (Affective Communication Skill & Leadership )
Certified of Participation (International Conference NSICFSS)
Certified of Apreciation (3rd Convocation)
Languages
ENGLISH, URDU