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Guest Service Sales Floor

Location:
Charlotte, NC
Salary:
$65000
Posted:
September 18, 2023

Contact this candidate

Resume:

David Livengood

Charlotte, NC *****

adzr0u@r.postjobfree.com

+1-704-***-****

Work Experience

Department Supervisor

Lowe's Home Improvement - Concord, NC

April 2018 to Present

• Maintain company brand standards

• Manage 8 to 12 people and ensure that they are trained and current on all required certifications

• Maintain accurate inventory

• Deter shoplifters

• Assist customers

• Take shifts as manager on duty daily

Assistant Store Manager

Bose® Corporation - Concord, NC

October 2013 to Present

• Manage day-to-day operations

• Provide leadership to sales team

• Supervise sales team

• Schedule store staffing

• Conduct presentations and demonstrations of product

• Coach and develop sales team members

• Prepare store sales reports

• Reconcile daily sales

Sales Floor Team Lead

Target Corporation - Concord, NC

September 2008 to October 2013

• Responsible for stocking and appearance of assigned departments

• Ensure all sales planograms are set on time and according to company brand

• Guide sales floor team members in accomplishing tasks as assigned by store executive staff

• Comply with company expectations regarding store cleanliness, merchandise presentation and guest experience

• Assist guests with product location, selection and merchandise loading

• Provide store-wide backup assistance as needed

• Maintain positive attitude while working with diverse personalities

• Initiate dialog with executive staff to enhance working relationships Guest Service Team Lead

Target Corporation - Concord, NC

February 2007 to September 2008

Responsible for maintaining a positive experience for our guests

• Ensure all registers are banked and in working order

• Provide guest service team members with guidance

• Coach guest service team members to meet company expectations regarding guest experience

• Maintain check lane appearance as specified by the Target brand shopping experience Sales Floor Team Lead

Target Corporation - Concord, NC

August 2006 to February 2007

Responsible for stocking and appearance of assigned departments

• Ensured all sales planograms were set on time and according to company brand

• Led sales floor team in accomplishing various tasks as assigned by the store's executive staff

• Comply with company expectations regarding store cleanliness, merchandise presentation and guest experience

Office and Budget Manager

Highsmith Furniture, Inc - Lexington, NC

August 2001 to December 2006

Managed all aspects of company financial data

• Responsible for human resources regarding payroll

• Assisted with production schedule planning and product development

• Maintained company website

• Photographed product and designed brochures, postcards and catalog pages

• Interacted with customers to process orders and arrange delivery Entertainment Specialist

Target Corporation - Concord, NC

May 2004 to August 2006

Responsible for maintaining stock and appearance within assigned department

• Arranged sales planograms on time and according to company brand

• Monitored release date items to prevent sales prior to scheduled release dates

• Maintained company brand expectations within assigned department

• Provided guest service on a daily basis

Part-time Sales Floor Team Member

Target Corporation - Concord, NC

January 2003 to May 2004

Provided guest service on the sales floor

• Maintained company brand throughout the store

Part-Time Sales Associate and Lab Technician

Wolf Camera - Concord, NC

June 1999 to November 2003

Assisted customers in choosing the best equipment to meet their photographic needs

• Offered training to customers on camera operation and basic photography

• Trained new associates on camera equipment and photographic techniques

• Processed and printed customer photograph orders

• Performed open and closing equipment and register procedures

• Assisted with employee scheduling

Comptroller

Melatex, Inc - Charlotte, NC

January 1991 to May 2001

Managed accounts receivable and accounts payable

• Processed weekly payroll for 25 employees, including health benefits and 401(k)

• Calculate monthly commission for 6-10 sales representatives

• Present monthly sales and financial reports to company owners

• Provided computer network support

• Maintained company MSDS compliance

Education

Bachelor of Business Administration

Catawba College

May 2007

Associate in Applied Science in Accounting

Rowan-Cabarrus Community College

December 2000

Skills

• Accounts Payable

• Planograms

• General Ledger Accounting

• English

• Account Reconciliation

• Journal Entries

• Balance Sheet Reconciliation

• Accounts Receivable

• Bank Reconciliation

• Office Management

• QuickBooks

• Auditing

• Payroll

• Merchandising

• Sales

• Profit & Loss



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