Carl Oliver - page *

Carl Michael Jeaunele Oliver

Calabarzon, Philippines

adzr0b@r.postjobfree.com +639*********

linkedin.com/in/cmjeaunele

Summary

Logistics professional with more than 8 years experience in Supply chain, Trucking, Warehousing, Team Management and Customer Service. Extensive experience in developing and implementing strategic forecasting, process flow, and solutions.

Experience

Senior Manager ( Operations / Sales )

Onelinq Solutions Inc.

February 2021 – July 2023 (2 years 5 months)

In charge of all account transactions operationally, visibility, advocacy and deliveries of Onelinq Solutions. In regular consultation and coordination with Onelinq clients ( Concepcion Carrier / Nutriasia / Nestle Philippines / Ionics EMS Inc. ), ensures coherence with Onelinq’s service agreement with clients and operational guidelines for all outputs. Dispatch management for available fleet within Onelinq Solutions. Responsibilities:

++ KPI management for all existing accounts;

++ 100% mobilization for all available fleet ;

++ Implement and update client communication strategy and plans (especially during cut-off season);

++ Keep records and schedule fleet maintenance for trucks owned by Onelinq;

++ Develop and maintain a network of other prospect clients;

++ Ensure all trips are billed and accounted for;

++ Attend to concerns given by clients;

++ Prepare and present monthly review with Onelinq MANCOM;

++ Selecting carriers to be added to fleet;

++ Rate negotiations with new clients;

++ Rate negotiations with new carriers;

++ Evaluating budgets and expenditures

++ Updating and evaluating metrics to assess performance and implement enhancements Carl Oliver - page 2

Accounts Manager ( Operations / Sales )

Onelinq Solutions Inc.

August 2019 – January 2021 (1 year 5 months)

++ Serve as lead point of contact for all customer account management matters;

++ Maintain and build strong relations with prospects and existing clients;

++ Contract and rate negotiations with clients;

++ Prepare and present accounts status / lead reports weekly;

++ Developing new ideas with existing clients to meet monthly sales quota;

++ Monthly forecast for existing accounts

++ Deliver on profit margins given by upper management Warehouse/Transport Supervisor ( Concepcion Carrier/Midea Warehouse ) Onelinq Solutions Inc.

August 2017 - August 2019 (2 years)

++ Achieve KPI given by client;

++ Achieve high levels of customer satisfaction through excellence in receiving, dispatching and delivering orders in excellent quality;

++ Maintaining and organizing stock inventory;

++ Determining proper staffing and workload;

++ Communication of job expectancy/output with employees;

++ Maintaining item/document records and other necessary information to project warehouse status.

++ Monthly reports of inventory ;

++ Monthly reports for effectiveness of warehouse activities and employee performance;

++ Ensure shipment quality and accuracy;

++ Budget disbursement for fleet owned by Onelinq Solutions Inc. Carl Oliver - page 3

Transport Coordinator/Customer Service

Onelinq Solutions Inc.

February 2014 - August 2016 (2 years 6 months)

++ Coordinate trips given by client to Onelinq Fleet;

++ Serve as an on-site dispatcher;

++ Submit required documents by client on time for validity of transaction/trip;

++ Weekly coordinators meeting with client;

++ Budget disbursement for owned Onelinq Fleet;

++ Serve as lead point of contact for sub-contractor truckers of Onelinq;

++ Coordinate any issue encountered by delivery crew to client ; Education

Malayan Colleges Laguna

Bachelor of Science in Hotel and Restaurant Management 2012 – 2014

Colegio de San Juan de Letran - Calamba

Bachelor of Science in Hotel and Restaurant Management 2010 – 2012

Colegio de San Juan de Letran - Calamba

Bachelor of Science in Computer Science

2008 - 2010

Skills

Digital Photography • Video Production • Desktop Publishing • Computer Technology • MS Office • Networking • Data analyzation • Forecasting • Employee Management • English proficiency • Carl Oliver - page 4

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