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Customer Service Mechanical Engineer

Location:
Lagos, Nigeria
Posted:
September 16, 2023

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Resume:

Balogun Ayodeji

Address: *, ***** *****, ****, *****

Phone: 234**********,234**********

E-mail: adzqyu@r.postjobfree.com

v Skills

Ø Coordinating skills and ability to work under pressure Ø Good interpersonal and leadership skills

Ø Technical Acumen and Analytical problem solving skills Ø Versatile ability

v Work History

Aug 2019- Mechanical Engineer/Site Manager

Mar 2023 ARON NIG. LTD.

Ø Ensure adequate Maintenance on all Equipment (Corrective Maintenance, scheduled maintenance and preventive maintenance) Ø Monitor and Supervise Operators, Machine and Equipment. Ø Managed Inventory control and store opening and closing procedures Ø Managed bookkeeping expenses and other financial aspects of the site. Ø Keep daily records of machines and equipment.

Ø Monitor and document operator/machine, driver/truck and equipment in and out activities and ensure time efficiency of operator/machine, driver/truck and equipment.

v Nov 2013 – Shop Manager

Jul 2015 MTN Nigeria Sagamu, Ogun State

Ø Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers. Ø Managed inventory control, cash control and store opening and closing procedures.

Ø Delivered excellent customer service by addressing and resolving customer inquiries and complaints through Action and Action. Ø Led startup and grand opening of new Type store, exceeding sales and profit goals Number% in first year.

Ø Managed bookkeeping expenses and other financial aspects of business with software.

Ø Trained team members in successful strategies to meet operational and sales targets.

Ø Mentored Number-member sales team in applying effective sales techniques and delivering top-notch customer service. v Jun 2009- Mechanical Engineer/Supervisor

Oct 2013 Build well plant and Equipment Ltd. Maqboro, Oqun State Ø Maintained clean and well-organised production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts. Ø Monitor and supervise operators, machines and equipment. Ø Keep daily records of machines and equipment.

Ø Monitor and document operator/machine and equipment in and out activities and ensure time efficiency of operators/machines and equipment

Ø Identified individual employee’s unique work styles and adapted management methods

Ø Worked with management team to implement proper division of responsibilities.

Ø Performed Timeframe evaluations and reviews for Number employees. v Education

v Feb 2000— HND Mechanical Engineering

July 2005 The Polytechnic, Ibadan — Oyo State

v Languages

v English, Yoruba

v Interests

v Travelling and Reading



Contact this candidate