Cassandra Rae

Myrtle Beach, SC *****

adzqxz@r.postjobfree.com

+1-843-***-****

Authorized to work in the US for any employer

Work Experience

Service Advisor/Writer

Mercedes Benz BMW of Myrtle Beach

August 2022 to Present

Inspect and take note of trade in and certification inspection of vehicles. Create and asses information for parts and labor for technician, working with sales and internal vendors. Marketing

Westgate Resorts - Myrtle Beach, SC

March 2021 to July 2022

Made responsible to train and onboard new employees with tools and knowledge of guest service duties. Work hand in hand with Marketing Director to ensure guest client experience. Handling, money and tour reports. Work with Corporate and Broker sales representatives to sign up tours and report updates with said tours.

BDC Representative

Strolid, Inc - New Hampshire

March 2020 to January 2021

Sales goals always surpass, determined and motivated in making the most calls in 1 hour, as well as setting the most appointments in the first couple hours of my shift. Business Development Representative

Team Nissan North - New Hampshire

December 2018 to October 2019

Admin, data, incoming and outgoing calls answered emails and documents Business Development Specialist

BEACH AUTOMOTIVE GROUP - Myrtle Beach, SC

December 2017 to January 2019

high volume calling. car service, extensive product knowledge, data entry and appointment scheduling Sales Representative

METRO PCS CORPORATION - NH and SC

March 2013 to July 2017

Prevented store losses using awareness, attention to detail and integrity.Organized weekly sales reports for the sales department to track product success. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Achieved high sales percentage with consultative, value- focused customer service approach. Ranked as most

effective department sales representative in the local region out of hundreds of representatives. Sales Associate

MACY'S - Manchester, NH

September 2011 to January 2014

Cashier/Customer Service

Dunkin Donuts - Nashua, NH

September 2007 to May 2013

Responsibilities

customer service, general sanitation, food and drink preparation, training, schedules, Accomplishments

Took over management skills when needed. bank drop. Education

High school diploma or GED

September 2004 to June 2008

Associate

SNHU

Skills

• high volume call sales; cold calling (7 years)

• Communicative skills (10+ years)

• Up-Selling

• Customer Service

• sales

• marketing

• outlook

• customer service skills

• microsoft office

• Digital Marketing

• Advertising

• Social Media Marketing

• Social Media Management

• CRM Software

• Business Development

• Google Analytics

• Search Engine Optimization (SEO)

• Email Marketing

• Blogging

• Branding

• Technical support

• Content Marketing

• Content Management

• B2B Sales

• Market Research

• Phone etiquette

• Content Creation

• Adobe Creative Suite

• Proofreading

• Content Development

• Public Relations

• Web Design

• Leadership

• Retail sales

• Outside sales

• E-Commerce

• SEM

• Banking

• Windows

• Marketing Automation

• Communication skills

• Dealership experience

• Automotive service

Certifications and Licenses

Driver's License

Assessments

Customer focus & orientation — Proficient

June 2021

Responding to customer situations with sensitivity Full results: Proficient

Teamwork: Interpersonal skills — Proficient

January 2021

Responding to challenging team situations at work

Full results: Proficient

Customer service — Proficient

February 2021

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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