Josette Lewis

Medical Asst/ Customer Service

McDonough, GA 30253

adzqx6@r.postjobfree.com

+1-404-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Doordasher

DoorDash/Postmates - San Diego, CA

April 2019 to Present

Pick up and deliver food from restaurant to customer, double checking order to ensure order bagged correctly. Customer service is important.I have maintained a high score of 98% with over 1700 deliveries. Driver

Freight On Wheels Express/ Amazon - Atlanta, GA

October 2019 to November 2019

Load and unload packages onto van from fulfillment center to be delivered to customer Care Promoter

JenCare Senior Medical Center - Decatur, GA

February 2018 to March 2019

Phlebotomy,vitals,injections,prescription call in, IV drip, Pt inr, EKG, Holter Monitor,VPT, ear lavage,spirometry,nebulizer treatment, patient call backs, customer service, inventory, specimen prep, assisted acupuncturist with patient care,etc..

Direct Care Professional

GCSS - Atlanta, GA

October 2017 to February 2018

Assisting with care of individual with disability

Package Handler

FedEx - Ellenwood, GA

January 2016 to March 2016

Loading/unloading packages and distributing to correct department Medical Assistant

Piedmont Healthcare - Newnan, GA

April 2007 to October 2015

Responsibilities

Vitals, phlebotomy, injections, ear lavage, audiometry,triage, medication call ins, drug screening, EKG, Pt inr, PFT, stocking of rooms, specimen prep, prior authorization for medication, inventory control Accomplishments

One of my greatest assets is my personality. I have used that gift to help pull people out of depression and make

them smile, including the provider I've worked for over eight years. I am a hard worker so I have kept the provider on schedule with many tasks that needed to be completed. Skills Used

I was trained as a medical assistant at Concorde Career Institute. Injections, phlebotomy, trained on Epic, customer

service

Medical Assistant

Dr Joseph Hadeed - Coral Springs, FL

October 2003 to May 2006

Responsibilities

I was the medical assistant for the doctor and the nurse practitioner. Responsibilities included phlebotomy, EKG, ear lavage, specimen prep, injections, Pt inr, holter monitors, PFT, vitals, triage, prepping specimens to send out, PA on meds and ofc procedure, medication call ins, referrals

Accomplishments

I think the greatest accomplishment was keeping the office moving, as far as patient flow. There was one doctor and one nurse practitioner, but I took care of both of their patients and made sure the patients had what they needed.

Skills Used

phlebotomy, customer service, injections

Education

Bachelor's in Psychology

Capella University - Minneapolis, MN

December 2021 to Present

Diploma in Medical Assistant

Concorde Career Institute - Lauderdale Lakes, FL

1990 to 1991

None in Nursing

Florida A&M University - Tallahassee, FL

January 1987 to April 1989

High school or equivalent in General studies

Boyd H. Anderson High School - Lauderdale Lakes, FL 1982 to 1986

Skills

• Proofreading

• EMR Systems (10+ years)

• Customer Service

• Microsoft Outlook

• Basic Math

• Laboratory Experience

• Computer Literacy

• Triage

• Epic

• Phlebotomy

• Experience Administering Injections

• Patient care

• Continuous improvement

• Typing

• English

• Vital Signs

• Primary Care Experience

• Data collection

• Medical Records

• Acute care

• Computer skills

• Caregiving

• Medical terminology

• Venipuncture

• Insurance Verification

Certifications and Licenses

Registered Medical Assistant (RMA)

August 2021 to August 2022

Certification#10065720

Certified Medical Assistant

Assessments

Verbal Communication — Highly Proficient

April 2020

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Work Style: Conscientiousness — Expert

March 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Expert

Attention to Detail — Proficient

July 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Proficient

Patient-Focused Care — Proficient

August 2019

Measures a candidate's ability to address concerns and use sensitivity when responding to needs and feelings of patients.

Full results: Proficient

Nursing Aide Skills — Proficient

May 2020

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Proficient

Work Style: Reliability — Proficient

September 2019

Tendency to be dependable and come to work

Full results: Proficient

Scheduling — Familiar

June 2019

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar

Medical Terminology — Proficient

April 2020

Understanding and using medical terminology

Full results: Proficient

Electronic Health Records: Best Practices — Familiar October 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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