Post Job Free

Resume

Sign in

Business Development Customer Support

Location:
Dhaka, Bangladesh
Salary:
30000
Posted:
September 16, 2023

Contact this candidate

Resume:

Resume

Of

Morshed Ali

Mailing Address:

C/O: Engr. Morshed Ali,

Jp, Jha, 113/2 Mohakhali

Wireless, Dhaka.

Cell: +880****-******

E-mail: adzqwr@r.postjobfree.com

Linkedin: www.linkedin.com/in/engr-

morshed-ali-68b366a2

CAREER OBJECTIVE

Technical-minded, detailed-oriented Country Manager (Technical) Electrical & Electronics Engineer with More than 10 years of experience with industrial installations, maintenance, service, and customer satisfaction. Upgraded washing machines, dyeing, and laser machines from an old test system to a new system. I am seeking to leverage my knowledge and expertise in industrial control, circuit management, and electrical & electronic troubleshooting activities to help you with your upcoming projects. Maximize productivity and quality of electrical operations. Traveling as needed.

Overseas Training

Well trained from Mactec SRL in Fano, Italy

Well trained from Brongo SRL in Florence, Italy

Well trained from Macsa ID Laser in Barcelona, Spain. Professional Skills

Results-oriented.

Technical Solutions.

Business development.

Effective marketing.

Organizational capacity.

Operability and commitment.

Ability to motivate staff and maintain good relations.

Team Leadership.

Planning & organizing.

Supervising the maintenance of all Machines in different Factories.

Ensuring the maintenance of daily, weekly, monthly & yearly reports basis.

Implementing (Corrective maintenance & preventive maintenance) to reduce the desired breakdown percentage.

Supervised the maintenance team.

Installations & Make It Plans.

Service & make customer satisfaction.

Good Communication with foreign suppliers.

Knowledge Burner (Rello & Cibungas) Italian.

Basic Knowledge of PLC Siemen’s, LS, Omron, Master- K, Delta, etc. Professional Skills

(A) Name of the Organization: Macsa ID Laser

P.I, Pla de Santa Anna 08272 Sant Fruitós

De Bages, Barcelona, Spain.

www.macsaid.com

Job Title: Country Manager -Technical

Location: Bangladesh.

Job Duration: 15th December 2021 to till Now.

Job Duty & Responsibility:

a. Receiving all documents from Macsa Engineering Dept. and R&D. b. For finding Faults and Troubleshooting when faults occurred in different Systems/Components of machines in the Plant according to respective drawings we resolve the issues.

c. To find fault and troubleshoot when a fault occurs in a system according to considering the characteristic of the different types of the control device, like Speed sensor (Magnetic, Inductive, type), Temperature sensor (Thermocouple K, Pt-100), Pressure sensor (4- 20mA), Frequency converter, Transducer (Voltage, current, frequency), Magnetic contact, Relay, Pressure switch, Level switch, Limit switch, etc.

d. Scheduled & Unscheduled Maintenance work done Weekly Basis in factories. e. Troubleshooting & Schedule Maintenance of Control Voltage 24VDC, 48VDC power supply, RF, Laser Tube, CPU, SSR Relays, etc.

f. Help out in sales and repair areas as needed and maintain comprehensive current knowledge of operations.

f. Make weekly, Monthly Maintenance Reports, Maintenance Schedules, and reports to a higher authority and recorded them in the registered Book. g. Make a list of Monthly Spare parts Consumption list and Maintain it with Macsa Spares. h. Help out in sales and repair areas as needed and maintain comprehensive current knowledge of operations.

i. Answered customer questions and resolved service issues promptly. j. Diagnosed customer issues by asking probing questions and writing up repair orders. k. Ordered supplies and kept inventory at optimal levels. l. Following the RMA report With Macsa HQ Spares Team. m. Weekly Basis Work Schedule & Report to Macsa HQ.

(B) Name of the Organization: Pacific Associated Ltd. City Heart, 6th Floor, 67 Naya Paltan

VIP Road, Dhaka, Bangladesh.

Job Title: Technical Manager (Dry & Wet Process)

Location: Dhaka, Bangladesh.

Job Duration: 1st June to 13th December -2021.

Job Duty & Responsibility:

a. Supervision in charge of Design Making with Layout, Estimation, Testing, and servicing, of Nexia Washing MC, Dyeing, Laser MC, and Ozone.

b. Erection: Machine’s setup, machine base design, and fixing, Steam line, water line, Electrical Line preparations, different pump installation, and Smoke detector position of Su - Start China Machines.

c. Estimation: Required spare and consumable parts like Display, Display Kit, Hose pipes, breakers, switches, temperature sensors, relays, magnetic contact, timer, and Inverter Spares sell for Danish Machines. Making scheduled commissioning, and final Cash on delivery. d. Coordinated equipment repairs and maintenance.

e. Customer Support with requirements.

f. Making the Presentation.

g. Create a comparison sheet with other competitors. h. Create the Machine Specification details with technical notes. i. Customer follow-up with valuable clients.

j. Customer Details list Updated weekly.

k. Supervising the maintenance of all Machines in different Factories. l. Conducting experiments and evaluations to improve and innovate our Nexia Products & advice the supplier accordingly.

m. Inspect electronic systems, instruments, and equipment to ensure they meet applicable regulations & safety Standards.

n. Keeps equipment operational by following manufacturer’s/supplier’s instructions and established procedures and requested repair services.

(C) Name of the Organization: Denimach Washing Ltd. Kewa Mouja, Ward No -5, Master Bari

Sreepur, Gazipur, Bangladesh.

Job Title: Maintenance Engineer.

Location: Gazipur, Dhaka, Bangladesh.

Job Duration: 2019 to May 2021.

Job Duty & Responsibility:

a. Supervision in charge of Erection, Fabrication, Design checking, Estimation, testing, and Commissioning of All Washing MC, Laser MC, Ozone, Morgan cutting, HV and LV Switchgears, MCCS, Generator Panels, Power Transformers, Circuit breakers, Contactors, CT and PTs, Bus Bars, motors, Protection relays, Power and Control cables, etc. b. for finding faults and troubleshooting when faults occurred in different Systems/Components of machines in the Plant according to respective drawings we resolve the issues. Also take care of Alternator, 11KV Switchgear System, and 415V Low Voltage Switchgear

(which is equipped with different size Motor Control Units, MCCB, MCB, and Magnetic Contact).

c. Erection: Machine’s setup, machine base design and fixing, Steam line, water line, Electrical Line preparations, different pump installation, cable route design, Smoke detector position. Position design, Plant full lighting system design. d. Fabrication: Alternator cooling system, air cooling System, Different Engine Machine Control Cabinets, Different Motor positions, Maintenance platform design. e. Design checking: Earthling resistance, power cable, and control cable layout check, Panel room ventilation check, and Different motor position check. f. Estimation: Required spare and consumable parts like breakers, switches, temperature sensors, relays, magnetic contact, timer, light, fan estimation, and quality check. Making schedules for testing, commissioning, and final Cash on delivery. g. Testing: Check all protection like over-voltage, current, and earth protection check. All HV, and LV cable insulation checks, Dielectric tests for all HV cables, Power transformers Cable continuity checks.

h. ) Scheduled & Unscheduled Maintenance work done Weekly Basis in factories. i.Make weekly, Monthly Maintenance Reports, Maintenance schedules, and Reported to a higher authority, and recorded them in the registered Book. j. Make a list of Monthly Spare Parts Consumption list and Maintain Sub Store. k. To comply with safety regulations.

(D) Name of the Organization: Eastman Technocrats Ltd. Mir Mahabub Mansion (1st Floor)

304, Sk. Mujib Road

Dewanhat, Chittagong

Job Title: Asst.Technical Manager (Dry & Wet Process) Location: Dhaka & Chittagong, Bangladesh.

Job Duration: 7th December, 13 to 2019.

Job Duty & Responsibility:

a. Work with the maintenance, operation & Sells teams. b. Fault finding and troubleshooting.

c. Operation of Laser Marcatex Flexi 100 Installation, Maintenance, service. d. Installation & Services of Laser Marcatex, 150, 200, Flexi 3e, HS, HS3D, HS3D Pro, Twin HS, Twin HS Pro of Jeanologia & GFK Machinery from Spain. e. Laser Macsa ID Dual Conveyor 600-watt & 700-watt machine from Spain. f. E-flow and Bigmac Machines service.

g. Installation & Services of the Brongo Washing & Dying All machinery. h. To Serve the Mactec Dry Process Machinery.

i. Expertise Burner of Rello from Mactec.

j. Expertise in Cutting Laser.

l. Inferred System (IR) for dryer technology to reduce time & Consumption. m. Siemens logo OBA.08 and TDE Display.

n. Create and modify employee schedules with service levels in mind. Training

Overseas Training from Italy & Spain (12days)

Macsa Laser, Brongo & Mactec.

PLC & Automation Training. (2days)

International Islamic University, Chittagong (IIUC).

Electrical Engineering Equipment. (3 Months)

Institute of Apparel Management (IAM), BGMEA-SEIP).

Electrical Machine Maintenance. (6 months)

BTEB, Bangladesh-Korea Technical Training Centre, Chittagong.

Electrical House Wiring. (3Months)

Waheed’s Foundation, Bahadarhat, Chittagong.

Computer Hardware Troubleshooting & Networking (2 months) ACADEMIC QUALIFICATION

Course Name of the

Institution

Department/

Group

Passing

Year

CGPA/ Total

Mark/Class

University/

Board

B.Sc.

Engineering

Port City

International

University.

Electrical &

Electronics

Engineering (EEE).

2018 3.58 out of

4.00

PCIU

M.S.S (Masters

of Social

Science)

Govt. City College

& University

Chittagong

Political Science 2015 1st Class National

University

Dhaka.

B.S.S (Masters

of Social

Science)

Govt. City College

& University

Chittagong

Political Science 2014 2nd Class National

University

Dhaka.

Diploma

Engineering

Islami Bank

Institute of

Technology,

Chittagong

Engineering

Electrical

2012 3.81 out of

4.00

BTEB

H.S.C (Higher

Secondary

Certificate)

Gachbaria Govt.

College,

Chittagong

Science 2009 2.80 out of

5.00

Chittagong

S.S.C (School

Secondary

certificate)

Dohazari

Jamijury High

School.

Science 2006 4.31 out of

5.00

Chittagong

Language & Communication Efficiency

Good at reading, writing listening, and speaking in both English & Bengali. COMPUTER SKILLS

Office Management, Microsoft Word, Excel, PowerPoint, E-mail, Internet, software, hardware, etc.

Internet: Internet Browsing & communication.

Basic Computer.

MS Windows.

Computer Troubleshooting.

Networking.

Microsoft Excel.

Microsoft Word.

Microsoft PowerPoint.

Microsoft Outlook.

EXTRA CURRICULUM ACTIVITIES

1st Runner up of Tech Fest-2k17 on Project Showcase and Poster Presentation The champion team of the English Voice Debate competition-2k11 and 2K12.

Disciplinary Committee Member of Dohazari Club.

1st Prize got from Bangladesh Jubo union prossikon center. MY TRAITS

Adopting ability with any situation.

Confident and enthusiastic.

Enjoy working in a team and is committed to helping others.

Good presentation ability.

Strong Communication, teamwork skills & Interpersonal Skills.

Hard working.

PERSONAL INFORMATION:

Name : Morshed Ali

Father’s Name : Mohammad Ali

Mother’s Name : Mrs. Senowara Begum

Permanent Address : Vill: Raijoara P.O: Dohazari, P.S: Chandanish, Dist.: Chittagong, Bangladesh.

Date of Birth : 01/04/1990

Nationality : Bangladeshi (by Birth).

Religion : Islam.

Marital Status : Married.

Sex : Male

Height : 5 feet 6 inches.

National ID No. : 19901511847000223

REFERENCE:

1) Engr. Abdul Motaleb

DGM Engineering

Pacific Jeans Ltd.

Mobile: +880**********

Email : - Abdul.motaleb@pacificjeans .com

2) Adv. Masud Ali

Zilla Ainjibi somite Milonayaton-2,

Court hill, Chittagong.

Cell No: 018********

ANNOUNCEMENT:

I do hereby declare that the particulars provided here are true and no misinformation is given.

Signature & Date:



Contact this candidate