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Customer Service Executive Assistant

Location:
Honolulu, HI
Posted:
September 16, 2023

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Resume:

FRANCES B. BLUE

808-***-**** (m) ● adzqwq@r.postjobfree.com ● linkedin.com/in/frances-b-blue

Competent manager of projects and people

EFFECTIVE COMMUNICATOR ● TEAM COLLABORATOR ● EVENTS COORDINATOR

Business Administrator Professional with over 30 years of experience, committed to delivering results, quality, substance and effective presentation skills; excellent planning and execution to delivery.

CORE COMPETENCIES

Strong Work Ethic ● Workflow Solutions ● Trouble Shooting ● Quality Assurance ● Staff Support ● Solutions Oriented

Problem Solving Expertise ● Customer-Centered Solutions ● Data Accuracy ● Communication ● Attention to Details

EDUCATION

MBA, Business Management, Southern Connecticut State University, New Haven, CT, May 2012

BS, Business Management, Albertus Magnus College, New Haven, CT, May 2008

PROFESSIONAL EXPERIENCE

IMAGIN MINERALS, Wilton, CT 2007 – 2021

Managed headquarter office for Coronado Coal LLC and St Cloud Mining Company under the umbrella of Imagin Minerals. Within a 3-month timeline, arranged, coordinated, supervised and set up 3,200 square-feet executive office space. Negotiated contracts and executive services. Selected executive office furnishing, conference rooms logistics, offices equipment, telephone systems and computers.

Personal Assistant

● Managed calendar and clerical projects for Chief Executive Officer

● Made travel arrangements and processed expenditures

● Effectively communicated with staff, board members and business partners

● Computer administrator for sensitive data and confidential documents

Office Manager-Executive Assistant

● Reported directly to CEO

● Provided administrative support for executives

● Managed executive office

● Utilized clerical skills and attention to details

● Communicated with global partners and government officials

● Arranged executive travel, transportation, and accommodations

EMHART TEKNOLOGIES, New Haven, CT 2000 – 2007

Provided administrative support for the President. Planned and coordinated annual meetings and special events. Organized all aspects of Annual Patent Award Dinner. Communicated with approximately 70 global attendees.

Managed executive calendar. Arranged and negotiated domestic & international travel usually decreasing traveling budget.

Frances B. Blue (pg. 2)

EMHART TEKNOLOGIES (continue)

President’s Assistant – Automotive Division

● Managed Global Headquarters for the Automotive Division

● Prepared PowerPoint presentations for board of directors

● Utilized computer systems to maintain and update data

● Managed ADP payroll systems to process payroll for over 50 employees

VOLUNTEER EXPERIENCE

New York Black MBA Association, New York, NY 2018 – 2019

Team member for the Employment Committee that connects MBA constituents and employers for identifying African American talent with career opportunities, leadership, mentoring and networking.

● Planned Career Fair for 150 attendees and 10 employers

● Planned Professional Development events for 720 Metro New York membership and professionals

● Collaborated with employers to secure corporate partnership

● Created satisfaction survey for corporate partners

● Prepared communication for Metro New York membership and corporate partners

Bowery Mission, New York, NY 2014 – 2018

Not-for-profit organization which serves and provides meals for New York City’s homeless population

● Prepared and served hot meals for over 200 community members

● Met, greeted and welcomed community members

● Prepared and served meals always adhering to the safety protocol and procedures

● Provided excellent customer service while serving meals

Star Boutique, New York, NY 2016

Not-for-profit organization which serves homeless teenager women

● Collaborated with other volunteers to support and mentor teenagers

● Provided emotional support and resources as needed

● Assisted with the selection of resources

Mermaid Parade, New York, NY 2016

Community social event and street fair

● Provided support to parade organizers

● Supported and assisted street vendors

Forth, Arts Block (FABNYC), New York, NY 2015

Non-profit organization which aims to strengthen the culture vitality of the Lower East Side

● Effectively collaborated with staff and artists

● Communicated and interacted with event attendees

TECHNOLOGICAL SKILLS

ADP Payroll ● Microsoft Suite (Excel, PowerPoint, Outlook Calendar)

PROFESSIONAL MEMBERSHIP (2019)

Metro New York, National Black MBA Association (NBMBAA)



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